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Aria Gardens

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At a glance
Vacancy
Yes
Name
Aria Gardens
Category
Hospital Care
Address
11 Bass Road
Albany
Auckland 0632
Postal Address
Same as above
DHB
Waitemata
Phone
(09) 415 7035
Fax
09 415 7129
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Carol Andrews - 09 415 7035
Owner
Arvida Group - 0800 278 432
Admissions Co-ordinator
Denise Kent - 09 415 7934
Other services
Photos
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Restrictions - critical visitors only
Description
At Aria Gardens, we provide a friendly, warm, homely environment. We encourage and support individuals within the community to make the most of their abilities and, where possible, increase their confidence to enable them to grow and enjoy as much independence as they can. Our philosophy is to provide every resident with their own space where they can welcome their friends and family/whanau as visitors to their home in private and comfortable surroundings.
Our vision at Aria Gardens is to provide a home where our residents live with dignity, where the environment enhances and maximizes independence and there is respect for every individual's cultural, spiritual, emotional, intellectual and physical well being. This vision is underpinned by our values of compassion, integrity, dignity, honesty, respect, innovation, accountability and excellence in our field. We are always looking for ways to improve and we take time to listen and provide personalized care.
The wellness program we offer here at Aria Gardens are based on robust research about the positive effects of diet, exercise, social interaction and mental stimulation on ageing. This approach is part of our ‘living a life with soul’ philosophy, which shapes how our communities operate.
Arvida’s “Five Pillars”, Eating Well, Moving Well, Resting Well, Thinking Well and Engaging Well are reflected in the planning and delivery of each program. Designed to cater to the specific interests of residents, they can be held within the community or at an outside venue, accessed with the community van

We are on the North Shore in the Waitamata District. Based in Albany.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 12 Feb 2018
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 91
Vacancy Yes
We are situated in the heart of Albany. We strive to provide excellent care. Premium Rooms has their own toilet & shared showers. Standard rooms available with no extra charges.
Impending vacancy No - We have some rooms available
Premium Room Charges Yes as at 18 Aug 2020
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 18 Sep 2020
Testimonials
Testimonials
The Borger family were very pleased with the care Dad received from all our wonderful staff. A special thanks to Louie for all his help.

To everyone involved with Mary's Care, whether you were the nurse, health carer, cleaner, kitchen staff, we are very grateful for what you did for her. Thank you so much for your kindness, you're all one in a million.

My thanks to all management staff for providing a welcoming, warm, caring environment for all residents. Aria is a very special place to spend time in rehabilitation. I cannot speak highly enough about the care I have received.

To the Staff of Hibiscus Wing, After over four months in the Hibiscus Wing, I cannot express my very deep gratitude and appreciation adequately. I am sure the positive support you have all given has contributed to my improved mobility. I will certainly miss you all, each nurse, carer and member of the support staff. You are all dedicated, exceptional people and I am so grateful to have experienced the excellent care you've given.

“The staff at Gardens are wonderful they always take such great care of my Mum”

Thank you all so much for the care and love given to Elaine. You have been amazing, and a special thanks to Louise who Elaine particularly bonded with. We run a very smart ship. He cant fault the care his wife received from all our wonderful staff. He wants to say thank you very much for everything. Mr Le Roux

We really appreciate the care you are taking of everyone at Aria Gardens in these strange times. While we desperately miss mum, we completely understand the need to keep them safe and it helps knowing that she is being looked after by loving caring people. Thanks very much.

Hibiscus Resident, A huge big thank you to each and every one of you, for your care and dedication and for keeping our loved ones so safe. I have appreciated it immensely.

To all the Awesome caring and amazing staff, I cant begin to thank you for all the wonderful care I have received while here in Aria Gardens. Your wonderful care given with humor has helped me get through a difficult situation and restore my health to return home. I appreciate also all the amazing care to other patients here, you are all truly wonderful people. Sending big hugs Mrs Rice.

On behalf of the family I would like to pass on to to your staff and nurses,our gratitude
for the skilled care and empathy shown to our mother May in her time of need. Thank you.
Yours Sincerely Mr Hunter



On behalf of the family I would like to pass on to to your staff and nurses,our gratitude
for the skilled care and empathy shown to our mother May in her time of need. Thankyou.
Yours Sincerely
Ray Hunter

To the Hibiscus Suite, A very big thank you to the staff and all those who work with them in Hibiscus, for the gentle, compassionate care you gave our beautiful Mana, during her stay t Aria Gardens. As you know, unfortunately she didn't make it back home to us, as we had hoped, but even on her last day she was asking to be taken "down to the lounge to sit in the sun with the others" (her favorite spot while in your care). Being away from her home was not something we had ever wanted for mum, but when it was something that had to be, we could not have asked for a better placement than what she had with all of you. In gratitude and love.

On behalf of Morris, I am forever grateful for the amazing team that you have at Aria Gardens. They really are fantastic at what they do, both professionally but also compassionately. It is obvious they really do care, and they go out of their way to provide support to the people staying at Aria Gardens, and the families. I really appreciate everything the staff in Kowahi did for my father, along with everyone else in Aria Gardens.

On behalf of the late Stewart Family, I would like to express our appreciation for the way you and your dedicated staff cared for my mum during her stay at Aria Gardens before her recent passing. On our visits, we have been continually impressed by the happy environment at Aria Gardens, particularly amongst the hard-working staff. We found all the staff, without exception, from the "top of the tree" to the nurses and cleaning staff, to be conscientious, friendly and professional in all they did for her. We cannot sing the praises of your nursing staff enough - they do an amazing job, are so caring and show great empathy and respect for their patients. We'd appreciate your passing on to everyone involved in Patricia's care, our deep-felt thanks for all that they did to make her last few months as comfortable as possible, and for the respect and devotion they showed in tending to her needs. Aria Gardens and it's staff can be proud of the very important work they do for the elderly.

Would you please pass on to the Management Team that we are very impressed with the nursing staff that has been working with our mum. There is several staff members that are very kind and gentle towards their patients and they are most genuine, kind and caring nurses we have ever come across. We feel very spoilt to have these nurses to watch over our mother.

To all the staff at Aria Gardens, I wish to extend my sincere thanks for all you have done for my dad, Brian. You are all such wonderful people who provide excellent care. Many thanks Brian's Family.


To Management & Staff of Aria Gardens,
My mum is a resident at Aria Gardens. She has not been with you long but already I am hearing from her how wonderfully kind everyone is to her. I live on the Gold Coast in Australia and together with my NZ extended family we chose Aria Gardens and we are so pleased we did. Thank you for all the effort, kindness and patience you have put into your work. I appreciate the emails and updates and I feel confident that mum is in the best care facility for her needs. With Kindness and Appreciation.
To the staff,
I'd like to thank you all very much for taking care of mum, for the last 2 years. It was very much appreciated. You were all kind, caring and amazing to both mum and I. I am so grateful to you all. Regards Maureen
Updated: 24 Aug 2020
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have a wonderful team of Registered Nurses and Nurse Leads. We have 24/7 nurse cover in our facility.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes We are grateful for the wonderful caregivers that care for our patients.
Physiotherapist Yes
Activities Co-ordinator Yes The wellness program we offer here at Aria Gardens are based on robust research about the positive effects of diet, exercise, social interaction and mental stimulation on ageing. This approach is part of our ‘living a life with soul’ philosophy, which shapes how our communities operate. Arvida’s “Five Pillars”, Eating Well, Moving Well, Resting Well, Thinking Well and Engaging Well are reflected in the planning and delivery of each program. Designed to cater to the specific interests of residents, they can be held within the community or at an outside venue, accessed with the community van
Hairdresser Yes Our new hairdresser has joined our facility. Her name is Samantha. she works Wednesday and Fridays, but also Saturday mornings if required.
Podiatrist Yes We have a Podiatrist that comes to our facility every couple of months.
Dietitian Yes
Kaumatua No We have access to a Kaumatua through the Kaumatua Support Services
Chaplain/Spiritual Advisor Yes
Updated: 15 Jul 2020
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
End of Life/Palliative Care Yes We offer a caring and loving environment for residents requiring end of life or palliative care.
Infection Control Yes We have our own Infection Control Officer on site.
Clinical Management Yes We have a dedicated Clinical Manager / Registered Nurse for our Hospital Unit.
Other Specialties Yes We have two Clinical Educators and Care Quality Monitors who work on site to ensure a consistently high standard of care by delivering immediate 'hands on' education to our care staff.
Updated: 12 Feb 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We can offer short term or respite care, subject to availability.
Carer Support Yes We can offer short term or respite care, subject to availability.
Updated: 12 Feb 2018
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes
Single Rooms Yes
Connecting Rooms Yes
Ensuite Yes
Alcohol Permitted Yes Yes, with medical approval and nursing staff knowledge.
Pets In Residence Yes we have 1 cat Neville
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Wifi Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes Beautiful family seating area.
Provide End of Life/Palliative Care Yes
Outings Yes
Family Committee Yes Regular family meetings held.
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes In designated outside smoking areas.
Semi-Secure Yes
Updated: 24 Jan 2019
Special Features
Special Features
Aria Gardens is the winner of the NZACA/EBOS 2014 Excellence in Care Award, Community Connections Category.
We are pleased to announce that Aria Gardens is the winner of the 2015, Waitemata District Health Board's Health Excellence Award for Compassionate Patient Support.

Aria Gardens is a proud fundraiser and supporter of Plunket.
Updated: 12 Feb 2018
Interests & Activities
Interests & Activities
We provide a comprehensive activities programme for all residents, including van outings. Other activities include: , Art, BBQ, Bingo, Board games, Bowls, Canine friends, Cards, Children, Church, Classical Music, CMA, Concerts, Craft, Cooking, Dancing, Digital camera, Entertainers, Entertainment, Electric beds, Exercises, Games, Garden, Gardening, Golden Oldies, Golf, Happy Hour, Indoor Games, Jigsaw, Massage, Movies, Music, Newspaper reading, Outings, Park, Parties, Pianist, Picnic facilities, Quizzes, Reading, Shopping, Sing-a-longs, Singing.
Updated: 12 Feb 2018
Additional Information
Additional Information
TopicDetails
Details about Meals All meals home cooked with fresh produce and Dietitian approved for the over 65's. We have introduced choices. Our residents have a menu to choose from. The feedback we are getting is very positive.
Staffing Qualifications and Details 24 hour nursing and carer support.
Updated: 21 Jun 2018
Languages Spoken
Languages Spoken
LanguageStatusDetails
Afrikaans Yes
Cantonese Yes
Chinese Yes
Dutch Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Indonesian Yes
Mandarin Yes
Maori - Te Reo Yes
Samoan Yes
Updated: 12 Feb 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes Monthly church services within the facility.
Baptist No Chuch services every 2nd Sunday of the month
Christian Yes
Roman Catholic Yes Weekly communiion services held within the facility.
(Other comments) Yes We have a chaplain that visits twice a week and is interdenominational. Our chaplain takes a Christian church service every second Sunday.
Updated: 21 Jun 2018
Distances
Distances
LocationDistanceDetails
Public Transport 0.10 km Regular bus service to the city and Albany from Albany Highway.
Shops 1.00 km Dairy, bakery and other shops very near.
Mall 3.20 km Situated only 3 km's from Albany Mall
Parks 3.00 km Centrally located near to Kell Park.
Library 3.00 km Library located near Kell Park.
Updated: 12 Feb 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes
CareerForce New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 12 Feb 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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