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Anne Maree Court

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Anne Maree Court
17-27 Fraser Ave
Auckland 0627
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17 Fraser Avenue
Auckland 0627
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Family Newsletter July 2020 Family Newsletter July 2020 Family Newsletter July 2020

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Restrictions - critical visitors only
A Hospital that incorporates a philosophy that the home/hospital belongs to its Residents makes Anne Maree Court the place they want to be! Anne Maree Court is centred on the belief that the Resident is part of a much larger family/whanau, so families/whanau and friends are kept fully engaged in the care of their relative.
Our relationship with the family means we can call them in as necessary - eg to sit with their relative when the resident is unwell or needs their family/whanau around them.

Families are welcome to stay and enjoy a meal with us.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 15 Dec 2015
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 27
Vacancy Yes
Our rooms all look out to a garden or the school next door.We have a very well trained and experienced staff to care for your loved one.Female/male room available.
Impending vacancy Yes - Please enquire
Premium Room Charges Some Rooms from $16.00/day up to $22.00/day as at 12 Aug 2022
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 16 Aug 2022
Comments from the Next of Kin and Resident Survey in October 2018.
Regular phone calls I receive are appreciated.
The communication regarding any health needs has been excellent.
Management and staff are conscientious in looking after my wife and I am more than happy with the efforts of all.
I have never been unable to speak to management with regard to my wife's problems.
Staff are always courteous, smiling, happy and welcoming.
Updated: 11 Dec 2018
Type Hours Per Week Status Details
Registered Nurse 24/7 Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist 2 Yes Visits Weekly
Occupational Therapist Negotiable
Diversional Therapist Yes 7 days a week
Hairdresser 2 Yes Visits fortnightly
Podiatrist Yes 6 weekly visit.
Dietitian Yes Under contract
Accredited Visitors Yes Through Age Concern
Kaumatua Yes Visits on request
Chaplain/Spiritual Advisor Yes Mass by Catholic Priest weekly and interdenominational monthly
Updated: 17 Oct 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes Oxygen on site
Gastronomy/Nasogastric Management Yes WDHB
Palliative Care (Contracted) No Work closely with North Shore Hospice
End of Life/Palliative Care Yes Staff trained plus support from Hospice
Wound Care Yes Through the WDHB and Community Support Services
Diabetic Care Yes Support through the Diabetes Association
Continence Advice Yes Through Community Support and Continence Association. Also in-house specialist
Stomal Therapy Yes Support services from Stoma Association. Staff trained in this care
Stroke Rehabilitation Yes We have had success in rehabilitating stroke victims back to the community
Infection Control Yes In house
Psychiatric Care Yes Support from Mental Health Services WDHB
Clinical Management Yes
Updated: 10 Dec 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 10 Dec 2018
Feature Status Details
May Bring Own Furniture Yes We encourage families to personalise their loved ones rooms to assist in the transition into Hospital care as well as allowing a familiar environment filled with personal comforts
Single Rooms Yes All our rooms are serviced by an ensuite, either privately or shared with one other. This allows the opportunity of choice in the care of your loved one
Rooms suitable for a couple Yes We have one double room which is best suited for a couple. It is spacious enough to accommodate a queen size bed or two single beds. Again, the choice is yours
Ensuite Yes All rooms have ensuites. Some are shared, others are private
Alcohol Permitted Yes Alcohol is locked away by the staff but is easily accessible to families. Staff can regularly provide alcohol beverages on a routine basis with the families consent
Pets In Residence Yes We currently have Oscar, our resident ginger tom and we have Putz Putz our other cat. Dogs are regular visitors to the facility and most residents enjoy petting them. Pets are seen as therapeutic and add to the homely atmosphere
Negotiate To Bring Own Pet Yes Any new additions to our family must be vaccinated and personally cared for by the resident or family
Phone Access In Own Room Yes We encourage keeping communication links between residents and families
Wifi Yes
Resident can adjust heating in own room Yes Many rooms are on gas lines and others are on the Hospital boiler. Some rooms have electric heaters. All can be adjusted for the perfect temperature required.
Cater for under 65 yrs with Disability Yes We do our best to cater for all people who need support
Lounges/seating areas Yes There are a number of shared communal areas around the hospital from the large activity rooms , dining room, lounges, outdoor areas thorugh to a sunroom, quieter and smaller areas
Primary Health Funded Short Term Care Yes POAC
Provide End of Life/Palliative Care Yes As part of private Hospital level of care provision
Palliative Care Contract No In association with North Shore Hospice
Day Programme for day stay clients Yes A flexible programme operates seven days a week. Please contact our manager to discuss your individual needs. Day care is for 6 hours of care and can be subsidised with your Carer Support Form
Outings Yes We have regular weekly outings. We visit parks and beaches near and far. Residents who are less mobile still enjoy a scenic drive and the fresh air
Whanau Room Yes We have a Whanau suite and are therefore usually able to cater for the needs of families/whanau for quite extended periods of time
Maori Kaupapa Yes
Residents Committee No There is no actual committee, however the Residents have a three monthly meeting with the Diversional Therapist and are encouraged to assist us with improving their quality of life and assisting them with meeting their personal wishes/requests
Newsletter Yes Our newsletters are renowned for being informative, bright and colourful
Policy for management of challenging behaviour Yes
Confused Residents Yes
Semi-Secure Yes
Updated: 10 Dec 2018
Special Features
Special Features
Anne Maree Court became part of the Anne Maree Group of homes/hospitals with the sister home/hospital Anne Maree Gardens in Avondale.

The Philosophy of the Anne Maree Group, encourage the importance of fun and laughter and the belief that everyone has potential.

The Manager of Anne Maree Court has a passion for education and dementia care.

The Manager looks for the potential in everyone and seeks ways in which to extend the individual. This applies to staff and residents, as the Manager believes everyone likes to give their best.

Staff are encouraged and trained to help residents retain or regain skills. This helps residents retain their dignity. It is a goal of the service to rehabilitate residents wherever possible.

The value of each person and the building of a caring Whanau/family environment is paramount. A simple but meaningful example is that everyone should be acknowledged as they are met or passed during the course of the days activities. Staff at the hospital acknowledge the importance of relationships during all the stages of life. Companionship is therefore encouraged and staff know to respect residents privacy.

It is management policy to be very flexible in how services are delivered and aim to anticipate needs before they arise. The service is likely to be able to offer solutions to those situations that you may consider being 'tricky'. We have an open door policy with regard to residents and staff. Everyone at Anne Maree Court knows that they can speak to the manager about anything at any time.

The building is 'tucked away' in a suburban street and was built initially as a facility for those with intellectual disabilities. The building surrounds a central courtyard area. Individual rooms have easy indoor-outdoor flow and are linked to the continuous corridor. Alternative access and egress can be made via the covered walkway dissecting the central courtyard. A thorough building and grounds maintenance programme has been implemented to ensure the safety of residents, staff and their families.

We believe all residents are at risk of falling, strategies are implemented to minimise this such as exercise programmes and purchasing of dining room chairs with arms (so residents can get up from the tables easily) etc.

Anne Maree Court is a multicultural community with staff who speak multiple languages from Indian, Tongan, Filippino to Cantonese. You never know what the staff there can offer - contact the Manager to find out more.
Updated: 10 Dec 2018
Interests & Activities
Interests & Activities
The activity programme plays a central role in the daily life of the Hospital. The activity programme never finishes so activities are underway all day.

Activities programmes include outside entertainment, as well as visits from the Outreach Society (pet therapy programme). With a Diversional Therapist on seven days a week, the communal lounge is never short of a game of golf, bowls or bingo. The options at Anne Maree Court are endless and staff are always keen to add to their big pool of ideas and games.
Updated: 10 Dec 2018
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please see the Manager for full details.
Staffing qualifications and details The service has a commitment to furthering contemporary nursing practice. There is a Registered Nurse 24/7. It is important that any staff members who are employed are passionate about elders. We look for staff who have a kindly manner, gentle touch and are 'team players'. Staff are well trained having completed ACE training, Careerforce training, OSH and Infection Control. Management appreciate all that the staff do and this appreciation is demonstrated in a variety of little ways eg personally acknowledging those who come up with good ideas and the giving of 'Angel of the Month' awards. Management also provide free meals for the staff. Team spirit amongst the staff is important. Everyone plays an important part with none more important than another.
Details about meals We have a four week menu that caters for most dietary requirements. This runs on a seasonal basis utilising as much fresh produce and home baked food as possible.
Associated Complexes Anne Maree Garden
Updated: 11 Dec 2018
Languages Spoken
Languages Spoken
Language Status Details
Burmese Yes
Cantonese Yes
Chinese Yes
Chinese dialect Yes
English Yes
Fijian Indian Yes
Filipino Yes
French Yes
Interpreter Yes WATIS Interpreter service from WDHB
Korean Yes
Mandarin Yes
Nepali Yes
Samoan Yes
Tongan Yes
Updated: 24 Apr 2019
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Christian Yes
Non denominational Yes
Updated: 11 Dec 2018
Location Distance Details
Public Transport 0.10 Km Lake Road
Shops 0.60 Km Northcote shopping centre
Mall 7.00 Km To Highbury Mall
Parks 0.50 Km Located close to many parks, reserves including ASB Netball Stadium
Library 0.60 Km Northcote shopping centre
Updated: 11 Dec 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Care Association New Zealand Yes
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Care Association New Zealand New Zealand Aged Care Association (NZACA) Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 28 Jun 2019

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.