Anne Maree Court Care Home
At a glance
- Vacancy
- Soon
- Name
- Anne Maree Court Care Home
- Category
- Hospital
- Address
- 17-27 Fraser Ave
Northcote
Auckland 0627 - Postal Address
- Same as above
- Region
- Waitemata
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Jue Adam - 0274669553
- Owner
- Anne Maree Court Care Ltd
- 24 hours Nurse
- Duty RN - 0226958072
Other services
Photos
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Map
Downloads
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| Preview | File | Description |
|---|---|---|
 Family Newsletter July 2020
|
Reviews
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Anne Maree Court Care Home, a beloved establishment known for providing exceptional care to its residents, is undergoing a change in ownership. The new owners are dedicated to ensuring the facility offers top-notch services while introducing several exciting updates to enhance the residents' experience.
One of the notable improvements brought about by the new ownership is a fresh coat of paint throughout the care home. This renovation not only brightens up the environment but also creates a vibrant and welcoming atmosphere for both residents and visitors alike.
In addition to the refreshed interior, another outstanding update is the installation of televisions in all bedrooms. This thoughtful addition allows residents to enjoy their favorite programs from the comfort of their own space, offering them a sense of relaxation and entertainment whenever desired.
With a warm and welcoming atmosphere, Anne Maree Court Care Home strives to provide a homely feel to all residents. The staff at Anne Maree Court are dedicated and passionate about providing exceptional care, ensuring that each resident feels comfortable and well taken care of.
The rest home itself is designed with the comfort of the residents in mind, boasting beautiful interiors and spacious common areas. It has a cozy and inviting ambience that makes it feel more like a home rather than an institutional setting.
The staff members at Anne Maree Court are known for their genuine compassion and commitment to their work. They provide round-the-clock care and support, ensuring that the specific needs of each resident are met. Whether it is assistance with daily activities, medical care, or simply being there for emotional support, the staff goes above and beyond to make sure residents feel safe and cared for.
In addition to the dedicated staff, Anne Maree Court offers a range of services and amenities to enhance the quality of life for its residents. This includes nutritious meals prepared on-site, and recreational activities to promote social interaction and access to healthcare professionals. The facility also prioritises regular communication with family members to keep them informed about their loved one's well-being.
One of the notable improvements brought about by the new ownership is a fresh coat of paint throughout the care home. This renovation not only brightens up the environment but also creates a vibrant and welcoming atmosphere for both residents and visitors alike.
In addition to the refreshed interior, another outstanding update is the installation of televisions in all bedrooms. This thoughtful addition allows residents to enjoy their favorite programs from the comfort of their own space, offering them a sense of relaxation and entertainment whenever desired.
With a warm and welcoming atmosphere, Anne Maree Court Care Home strives to provide a homely feel to all residents. The staff at Anne Maree Court are dedicated and passionate about providing exceptional care, ensuring that each resident feels comfortable and well taken care of.
The rest home itself is designed with the comfort of the residents in mind, boasting beautiful interiors and spacious common areas. It has a cozy and inviting ambience that makes it feel more like a home rather than an institutional setting.
The staff members at Anne Maree Court are known for their genuine compassion and commitment to their work. They provide round-the-clock care and support, ensuring that the specific needs of each resident are met. Whether it is assistance with daily activities, medical care, or simply being there for emotional support, the staff goes above and beyond to make sure residents feel safe and cared for.
In addition to the dedicated staff, Anne Maree Court offers a range of services and amenities to enhance the quality of life for its residents. This includes nutritious meals prepared on-site, and recreational activities to promote social interaction and access to healthcare professionals. The facility also prioritises regular communication with family members to keep them informed about their loved one's well-being.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 8 Mar 2023 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 28 |
| Vacancy | Soon |
| Our rooms all look out to a garden or the school next door.We have a very well trained and experienced staff to care for your loved one.Female/male room available. | |
| Impending vacancy | Yes - Please enquire |
| Short stay considered | No |
| Premium Accommodation Charges | Some Rooms from $7.00/day up to $30.00/day as at 27 Mar 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
| Updated: 16 Apr 2024 | |
Testimonials
| Comments from the Next of Kin and Resident Survey Regular phone calls I receive are appreciated. The communication regarding any health needs has been excellent. Management and staff are conscientious in looking after my wife and I am more than happy with the efforts of all. I have never been unable to speak to management with regard to my wife's problems. Staff are always courteous, smiling, happy and welcoming. |
| Updated: 8 Mar 2023 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 24/7 | Yes | |
| Healthcare Assistants/Caregivers | Yes | ||
| Physiotherapist | 2 | Yes | Visits fortnightly |
| Occupational Therapist | Negotiable | ||
| Diversional Therapist | Yes | 7 days a week | |
| Activities Co-ordinator | Yes | ||
| Hairdresser | 2 | Yes | Visits fortnightly |
| Podiatrist | Yes | 6 weekly visit. | |
| Dietitian | Yes | Under contract | |
| Accredited Visitors | Yes | Through Age Concern | |
| Kaumatua | Yes | One of our director David Rankin is a Maori Kaumatua onsite almost every day and will be visit on request as well | |
| Chaplain/Spiritual Advisor | Yes | Mass by Catholic Priest weekly and interdenominational monthly | |
| Updated: 8 Mar 2023 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | Oxygen concentrator machine on site |
| Gastronomy/Nasogastric Management | Yes | WDHB |
| Bariatric (Care of the very overweight) | Yes | |
| Palliative Care (Contracted) | No | Work closely with North Shore Hospice |
| End of Life/Palliative Care | Yes | Staff trained plus support from Hospice |
| IV Antibiotic Capability | Yes | District Nurse visit for IV administration |
| Dialysis | Yes | Northshore Hospital HD Unit |
| Wound Care | Yes | Through the WDHB and Community Support Services |
| Diabetic Care | Yes | Support through the Diabetes Association |
| Continence Advice | Yes | Through Community Support and Continence Association. Also in-house specialist |
| Stomal Therapy | Yes | Support services from Stoma Association. Staff trained in this care |
| Stroke Rehabilitation | Yes | We have had success in rehabilitating stroke victims back to the community |
| ACC Rehabilitation | Yes | ACC contract |
| Spinal Injuries Care | Yes | |
| Infection Control | Yes | In house |
| Surgical Followup | Yes | |
| Psychiatric Care | Yes | Support from Mental Health Services WDHB |
| Community Health | Yes | |
| Clinical Management | Yes | |
| Updated: 8 Mar 2023 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | both Hospital Level of care and Rest Home level of cares |
| Carer Support | Yes | |
| Other Short Stay Programme | Yes | day care program |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
| Updated: 8 Mar 2023 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We encourage families to personalise their loved ones rooms to assist in the transition into Hospital care as well as allowing a familiar environment filled with personal comforts |
| Single Rooms | Yes | All our rooms are serviced by an ensuite, either privately or shared with one other. This allows the opportunity of choice in the care of your loved one |
| Shared Rooms | Yes | We have one double room which is best suited for a couple. All the other rooms are single, ensuite, or shared ensuite |
| Rooms suitable for a couple | Yes | We have one double room which is best suited for a couple. It is spacious enough to accommodate a queen size bed or two single beds. Again, the choice is yours |
| Ensuite | Yes | All rooms have ensuites. Some are shared, others are private |
| Alcohol Permitted | Yes | Alcohol is locked away by the staff but is easily accessible to families. Staff can regularly provide alcohol beverages on a routine basis with the families consent |
| Pets In Residence | Yes | We are pets friendly facility. Pets are seen as therapeutic and add to the homely atmosphere. Residents and family have to be able to look after their pets. Cats, small size dogs pets only. Dogs are regular visitors to the facility and most residents enjoy petting them. |
| Negotiate To Bring Own Pet | Yes | Any new additions to our family must be vaccinated and personally cared for by the resident or family |
| Phone Access In Own Room | Yes | We encourage keeping communication links between residents and families |
| Wifi | Yes | We have full facility WIFI coverage and they are free to our residents and visitors |
| Resident can adjust heating in own room | Yes | Many rooms are on gas lines and others are on the Hospital boiler. Some rooms have electric heaters. All can be adjusted for the perfect temperature required. |
| Cater for under 65 yrs with Disability | Yes | We do our best to cater for all people who need support |
| Lounges/seating areas | Yes | There are a number of shared communal areas around the hospital from the large activity rooms , dining room, lounges, outdoor areas thorugh to a sunroom, quieter and smaller areas |
| Gay / LGBT IQ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | POAC |
| Provide End of Life/Palliative Care | Yes | As part of private Hospital level of care provision |
| Palliative Care Contract | No | In association with North Shore Hospice |
| Day Programme for day stay clients | Yes | A flexible programme operates seven days a week. Please contact our manager to discuss your individual needs. Day care is for 6 hours of care and can be subsidised with your Carer Support Form |
| Outings | Yes | We have regular weekly outings. We visit parks and beaches near and far. Residents who are less mobile still enjoy a scenic drive and the fresh air |
| Whānau Room | Yes | We have a Whanau suite and are therefore usually able to cater for the needs of families/whanau for quite extended periods of time |
| Māori Kaupapa | Yes | |
| Residents Committee | No | There is no actual committee, however the Residents have a three monthly meeting with the Diversional Therapist and are encouraged to assist us with improving their quality of life and assisting them with meeting their personal wishes/requests |
| Newsletter | Yes | Our newsletters are renowned for being informative, bright and colourful |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | We do not have secured Dementia Unit. However, we may have some residents with Dementia been assessed as either Hospital level or rest home level of cares. |
| Semi-Secure | Yes | |
| Updated: 8 Mar 2023 | ||
Special Features
| Anne Maree Court became part of the Anne Maree Group of homes/hospitals with the sister home/hospital Anne Maree Gardens in Avondale. The Philosophy of the Anne Maree Group, encourage the importance of fun and laughter and the belief that everyone has potential. The Manager of Anne Maree Court has a passion for education and dementia care. The Manager looks for the potential in everyone and seeks ways in which to extend the individual. This applies to staff and residents, as the Manager believes everyone likes to give their best. Staff are encouraged and trained to help residents retain or regain skills. This helps residents retain their dignity. It is a goal of the service to rehabilitate residents wherever possible. The value of each person and the building of a caring Whanau/family environment is paramount. A simple but meaningful example is that everyone should be acknowledged as they are met or passed during the course of the days activities. Staff at the hospital acknowledge the importance of relationships during all the stages of life. Companionship is therefore encouraged and staff know to respect residents privacy. It is management policy to be very flexible in how services are delivered and aim to anticipate needs before they arise. The service is likely to be able to offer solutions to those situations that you may consider being 'tricky'. We have an open door policy with regard to residents and staff. Everyone at Anne Maree Court knows that they can speak to the manager about anything at any time. The building is 'tucked away' in a suburban street and was built initially as a facility for those with intellectual disabilities. The building surrounds a central courtyard area. Individual rooms have easy indoor-outdoor flow and are linked to the continuous corridor. Alternative access and egress can be made via the covered walkway dissecting the central courtyard. A thorough building and grounds maintenance programme has been implemented to ensure the safety of residents, staff and their families. We believe all residents are at risk of falling, strategies are implemented to minimise this such as exercise programmes and purchasing of dining room chairs with arms (so residents can get up from the tables easily) etc. Anne Maree Court is a multicultural community with staff who speak multiple languages from Indian, Tongan, Filippino to Cantonese. You never know what the staff there can offer - contact the Manager to find out more. |
| Updated: 8 Mar 2023 |
Interests & Activities
|
The activity programme plays a central role in the daily life of the Hospital. The activity programme never finishes so activities are underway all day. Activities programmes include outside entertainment, as well as visits from the Outreach Society (pet therapy programme). With a Diversional Therapist on seven days a week, the communal lounge is never short of a game of golf, bowls or bingo. The options at Anne Maree Court are endless and staff are always keen to add to their big pool of ideas and games. |
| Updated: 8 Mar 2023 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Please see the Manager for full details. | |
| Staffing qualifications and details | The service has a commitment to furthering contemporary nursing practice. There is a Registered Nurse 24/7. It is important that any staff members who are employed are passionate about elders. We look for staff who have a kindly manner, gentle touch and are 'team players'. Staff are well trained having completed ACE training, Careerforce training, OSH and Infection Control. Management appreciate all that the staff do and this appreciation is demonstrated in a variety of little ways eg personally acknowledging those who come up with good ideas and the giving of 'Angel of the Month' awards. Management also provide free meals for the staff. Team spirit amongst the staff is important. Everyone plays an important part with none more important than another. | |
| Details about meals | We have a four week menu that caters for most dietary requirements. This runs on a seasonal basis utilising as much fresh produce and home baked food as possible. | |
| Internet access | Yes, we have full WIFI coverage over the whole facility and they are free to our residents and visitors | |
| Associated Complexes | Anne Maree Garden | |
| Updated: 8 Mar 2023 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Burmese | Yes | |
| Cantonese | Yes | |
| Chinese | Yes | |
| Chinese dialect | Yes | |
| English | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| French | Yes | |
| Hindi | Yes | |
| Indonesian | Yes | |
| Interpreter | Yes | WATIS Interpreter service from WDHB |
| Korean | Yes | |
| Mandarin | Yes | |
| Māori - Te Reo | Yes | |
| Nepali | Yes | |
| Niuean | Yes | |
| Rarotongan | Yes | |
| Russian | Yes | |
| Samoan | Yes | |
| Sri Lankan | Yes | |
| Tagalog | Yes | |
| Thai | Yes | |
| Tongan | Yes | |
| Vietnamese | Yes | |
| Updated: 8 Mar 2023 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Brethren | Yes | |
| Buddhist | Yes | |
| Christian | Yes | |
| Confucius | Yes | |
| Hindu | Yes | |
| Jehovah Witness | Yes | |
| Methodist | Yes | |
| Non denominational | Yes | |
| Orthodox Christian | Yes | |
| Pentecostal | Yes | |
| Presbyterian | Yes | |
| Ratana | Yes | |
| Ringatu | Yes | |
| Roman Catholic | Yes | |
| Salvation Army | Yes | |
| Seventh Day Adventist | Yes | |
| Tao | Yes | |
| The Church of Jesus Christ Latter-Day Saints | Yes | |
| Updated: 8 Mar 2023 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.10 Km | Lake Road |
| Shops | 0.60 Km | Northcote shopping centre |
| Mall | 5.00 Km | To Highbury Mall |
| Parks | 0.50 Km | Located close to many parks, reserves including ASB Netball Stadium |
| Library | 0.60 Km | Northcote shopping centre |
| Updated: 8 Mar 2023 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Approved provider of Professional Development and Recognition Programme | Yes | We are partnered with Careerforce Our staff are able to achieve them professional development Level 2, Level 3 and Level 4 through careerforce training |
| Care Association New Zealand | Yes | NZACA membership |
| National Certificate in Diversional Therapy | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
| Village Registration not Required | Yes | |
|
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| Updated: 8 Mar 2023 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.