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The Orchards - Metlifecare Care Home

At a glance
Vacancy
No
Care Suite Vacancy
No
Name
The Orchards - Metlifecare Care Home
Category
Hospital
Address
level 3
The Orchards
123 Stanley Road
Glenfield
Auckland 0629
Postal Address
Same as above
Region
Waitemata
Phone
View Phone Number
Mobile
View Mobile Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Margi Montagu - 09 440 5862
Owner
Metlifecare
Sales (Care Living)
Aldrin Anana - 027 306 0854
Other services
Photos
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Care at Metlifecare is deeply personal and always personalised.

Our Aged Residential Care supports every resident to live a fulfilling life in a safe and welcoming setting that feels like home.

We take time to get to know you, so we can better support and care for you. We’ll develop a personalised care plan with you – to understand your preferences and help you to continue doing the things you love.

Your friends and family will always be welcome to spend time with you, and they can join in for meals and celebrations as well as pop in for a cup of tea and chat.

The need for care can be unpredictable, making it hard to guarantee that a care place will be available at times. Although we can’t always control availability, we encourage you to get in touch - we are here to help. People come first, always. That’s our Care Promise.

Explore how our Aged Residential Care can support you: https://www.metlifecare.co.nz/aged-care

CARE AT THE ORCHARDS

The Orchards is a retirement village in Glenfield on Auckland’s North Shore. This boutique village offers retirement living set amongst beautiful grounds and gardens and is home to a community of residents that enjoy the benefits of the laid-back retirement lifestyle it offers.

Our care home provides rest home and hospital level care in care suites to residents who need extra help while empowering them to reach goals and facilitating a flexible care philosophy suited to individual needs.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 20 Jan 2017

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 16
Vacancy No
Move into a brand new Care Home with ‘resident-directed care’ where the care is led by the resident’s choices and an emphasis on providing quality of life.
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Yes from $45.00/day up to $80.00/day as at 03 May 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No

Updated: 13 Jun 2024

Care Suite Bed and Vacancy Details
Care Suite Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 11
Care Suite Vacancy No
Room has a balcony and tea-making kitchenette, and a fridge
Care Suite Impending vacancy No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)

Updated: 13 Jun 2024

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes We have a very experienced and dedicated team of Registered Nurses who are on site and provide care to the residents at The Orchards 24 hours per day
Healthcare Assistants/Caregivers Yes Our caregivers enjoy providing personal cares to the residents and being part of their day. They have access to a comprehensive training program which further develops their skill level and knowledge. Many already have a health related background.
Physiotherapist Yes The physiotherapist provides a weekly exercise class to help maintain the residents range of movement and mobility. They are also available to provide physiotherapy on an individual basis as recommended by the GP
Occupational Therapist Yes We have an Occupational Therapist who is available to advise the care staff on programs and equipment which may be beneficial to the residents
Activities Co-ordinator No Currently the caregivers provide activities depending on the residents interests and abilities. We have a piano which is regularly utilised along with sing-alongs. Exercises and discussions on current affairs at meal times are always popular.
Hairdresser Yes Residents are able to visit the village hairdresser in the salon or can arrange to have their hair done privately.
Podiatrist Yes The podiatrist visits every month.
Dietitian Yes Available in an advisory capacity or as required by the GP.

Updated: 16 Oct 2015

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes We have good links with the local Hospice and great support from their team.
Wound Care Yes
Diabetic Care Yes
Infection Control Yes

Updated: 20 Feb 2017

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes

Updated: 20 Feb 2017

Features
Features
Feature Status Details
Single Rooms Yes Single rooms with ensuite and balconies available.
Ensuite Yes Full ensuite rooms available.
Phone Access In Own Room Yes
Wifi Yes Hi Speed fibre connection available throughout facility.
Lounges/seating areas Yes 2 dedicated communal lounge and seating areas available.
Outings Yes Regular and varied outings overseen by dedicated activities coordinator.
Whānau Room Yes
Residents Committee Yes

Updated: 20 Feb 2017

Languages Spoken
Languages Spoken
Language Status Details
English Yes
Fijian Indian Yes
Filipino Yes

Updated: 20 Feb 2017

Distances
Distances
Location Distance Details
Public Transport 0.00 Km There is a bus stop opposite the main gates to the Village which travels to the local shopping centre
Shops 2.00 Km The local shopping centre (Glenfield) is close by. Cox House is the name of our café which is open to the public and frequently used by residents and their families. The very best in coffee and food!
Mall 2.00 Km The Glenfield Mall has a good selection of shops to visit.
Parks 0.00 Km There are various parks situated close to The Orchards and plenty of walks to enjoy in the area.
Library 3.00 Km The Glenfield Library is close to the local shops on Bently St.

Updated: 16 Oct 2015


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.