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The CARE Village

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At a glance
The CARE Village
32 Taui Street
Rotorua 3010
Postal Address
Same as above
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Therese Jeffs - (07) 347 9612
Rotorua Continuing Care Trust - (07) 347 9612
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Welcome to The CARE Village; a safe place where residents live normal lives.

Our village feels different peaceful, safe and normal

We have 13 homes with 6 or 7 residents living in each house. The houses that each resident lives in is base on the lifestyle they lived in their formative years. Furnished in a way that they relate to. Living with other residents they may have normally been friends with.

There are seven lifestyles - Cultural, remote, middle NZ, minimalistic, contemporary and middle NZ.

The CARE Village provides a home for adults of all ages who are in need of care and compassion for the short, medium or long term in Rotorua.

In September 2017 we opened an innovative CARE village on the shores of Lake Rotorua at Ngongotaha. Modelled on the acclaimed Dutch De Hogeweyk Dementia Village, our village looks like small New Zealand town, and residents go about their lives as normal.
Service/Facility Details
Service/Facility Details
Contract with Te Whatu OraYes
ORA Applies No
Updated: 8 Mar 2019
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 35
Vacancy Yes
Single Room
Impending vacancy Yes
Short stay considered No
Premium Accommodation Charges Yes from $12.00/day up to $35.00/day as at 08 Feb 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes
Updated: 28 May 2024
We chose The CARE Village for our mother because the lifestyle model with six resident in a house is so normal. Our mother is very happy.
Updated: 8 Mar 2019
Type Hours Per Week Status Details
Registered Nurse Yes Registered Nurse in the village 24 hours a day 7 day a week.
Healthcare Assistants/Caregivers Yes Health Care Workers 24 hours a day.
Physiotherapist Yes
Occupational Therapist Yes
Social Worker (on site) No We utilise the services of Lakes DHB.
Diversional Therapist Yes
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Yes
Dietitian Yes
Kaumatua Yes
Chaplain/Spiritual Advisor Yes
Other Personnel Yes
Updated: 6 Mar 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Clinical Management Yes
Updated: 8 Mar 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Limited availability
Carer Support Yes Limited availability
Subsidised Yes
Private Paying Yes
Updated: 11 Mar 2019
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Ensuite Yes Limited availability
Alcohol Permitted Yes Only under supervision as appropriate.
Wifi Yes
Lounges/seating areas Yes
Gay / LGBT IQ Friendly Yes
Palliative Care Contract Yes
Outings Yes
Residents Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Semi-Secure Yes
Updated: 6 Mar 2019
Special Features
Special Features
The CARE Village is based on a lifestyle model not an institutional model inspired by de Hogeweyk
Updated: 7 Mar 2019
Interests & Activities
Interests & Activities
Based on residents lifestyle
Updated: 6 Mar 2019
Languages Spoken
Languages Spoken
Language Status Details
Deaf Blind Sign Language Yes
English Yes
Māori - Te Reo Yes
Updated: 6 Mar 2019
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Updated: 8 Mar 2019
Location Distance Details
Public Transport 0.20 Km
Shops 0.40 Km
Parks 0.10 Km
Library 0.60 Km
Updated: 6 Mar 2019
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
Updated: 6 Mar 2019

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.