Summerset in the River City (Whanganui) - Care Centre
At a glance
- Vacancy
- Yes
- Name
- Summerset in the River City (Whanganui)
- Category
- Hospital
- Address
- 40 Burton Avenue
Whanganui East
Whanganui 4500 - Postal Address
- 40 Burton Avenue
Whanganui East
Whanganui 4500 - Region
- Manawatū-Whanganui
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
- Social Media
FacebookPersonnel
- Manager
- Shelley Walls
- Owner
- Summerset Group
- Village Manager
- Shelley Mancer - 06 825 1061
- Care Centre Manager
- Maryke Miles - 06 825 1063
- Sales Manager
- Brent Davis - 06 825 1062
Other services
Media
Tap to view all photos
1/5
Map
Summerset in the River City offers round-the-clock hospital level care in our modern, purpose-built Care Centre (Care is subject to availability and eligibility criteria).
Residents receive the best in clinical care, while enjoying the benefits of living in our vibrant, welcoming community.
Our hospital suites are comfortable and homely and our residents can expect to be looked after in a warm and caring way.
Our friendly, professional Care Centre staff are supervised by registered nurses, available on-site 24 hours a day.
Our care centre has received 4 year certification from the Ministry of Health to provide rest home and hospital level care.
To find out more, please call us on 0800 786 637 or request our free information pack by clicking on the button at the top of the screen.
Residents receive the best in clinical care, while enjoying the benefits of living in our vibrant, welcoming community.
Our hospital suites are comfortable and homely and our residents can expect to be looked after in a warm and caring way.
Our friendly, professional Care Centre staff are supervised by registered nurses, available on-site 24 hours a day.
Our care centre has received 4 year certification from the Ministry of Health to provide rest home and hospital level care.
To find out more, please call us on 0800 786 637 or request our free information pack by clicking on the button at the top of the screen.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 12 Dec 2024 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 15 |
| Vacancy | Yes |
| SHORT TERM PLEASE CALL FOR ENQUIRY We welcome Intermediate Care, Respite, Chronically Medically Ill and Non Weight Bearing | |
| Impending vacancy | Yes - Vacant room being refurbished |
| Short stay considered | Yes |
| Premium Accommodation Charges | Yes from $12.50/day up to $50.00/day as at 13 May 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
|
Updated: 11 Jul 2025 |
|
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | 24 hours 7 days a week | |
| Healthcare Assistants/Caregivers | Yes | Cover all shifts 24 hours 7 days per week | |
| Physiotherapist | Negotiable | ||
| Occupational Therapist | Negotiable | Usually provided by WDHB | |
| Diversional Therapist | 40 | Yes | 7 day Activities |
| Hairdresser | Yes | 4 days per week | |
| Podiatrist | Yes | Qualified Podiatrist visits | |
| Dietitian | Negotiable | Have access to the Dietician at the local DHB. | |
| Kaumatua | Negotiable | Access to community based groups as required. | |
| Chaplain/Spiritual Advisor | Negotiable | We have a chaplain who comes regularly from the Whanganui east parish | |
|
Updated: 12 Dec 2024 |
|||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| Bariatric (Care of the very overweight) | Yes | To be discussed with the Care Centre Manager |
| IV Antibiotic Capability | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | We work with the Community Allied Health Team |
| ACC Rehabilitation | Yes | These contracts are person centred and individualised |
| Tracheotomy Care | Yes | To be discussed with the Care Centre Manager |
| Spinal Injuries Care | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Clinical Management | Yes | |
|
Updated: 12 Dec 2024 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | |
| High Care Needs | Yes | This is based on the assessment and our ability to provide this level of care |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
|
Updated: 12 Dec 2024 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | In some cases, this is dependent on the size of the room chosen |
| Ensuite | Yes | |
| Pets In Residence | Yes | We welcome pets as visitors as long as they are well managed. |
| Phone Access In Own Room | Yes | We recommend you bring a cellphone. |
| Wifi | Yes | Wifi available in communal areas |
| Resident can adjust heating in own room | Yes | Dependent on the care suite/apartment chosen |
| Lounges/seating areas | No | We have our Divine café in our village for all residents and their families |
| Cafe | Yes | |
| Gay / LGBT IQ Friendly | Yes | Everyone is welcome in our homes |
| Primary Health Funded Short Term Care | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | There are weekly bus outings. Residents take turns to go on outings so that everyone has an opportunity. |
| Whānau Room | Yes | We encourage families to use this room. |
| Māori Kaupapa | Yes | We have culturally appropriate services in care, we work in partnership with the whanau to ensure a person centred service for our māori residents. |
| Family Committee | No | We have regular family and friends meetings where residents' families are invited to attend. When a resident moves into Care, we send out a Move In Survey to their family to check everything went well & they got the info they needed. We send satisfaction surveys to resident's families as well for their views. |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Smoking Permitted | Yes | A designated smoking area will be provided for care residents by the Village Manager |
| Semi-Secure | Yes | We provide a safe and secure environment for our residents |
|
Updated: 12 Dec 2024 |
||
Special Features
| Our care centre has received 4 year certification from the Ministry of Health to provide rest home and hospital level care. |
|
Updated: 12 Dec 2024 |
Interests & Activities
| Activity programme, Advocate, Art, Big print books, Bingo, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Care and Craft, Church, Concerts, Cooking, Craft, Electric beds, Entertainers, Entertainment, Exercises, Flower arranging, Games, Garden, Jigsaw, Library, Massage, Movies, Outings, Quizzes, Reading, RSA, Sing-a-longs, Singing, Movies |
|
Updated: 12 Dec 2024 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | While most of the services we provide are included in your daily care fee such as meals and Caregiver assistance, you may require specialist or extra products or services. Additional services for which additional charges may be incurred, include but are not limited to services like Audiologists, Dentists, Hairdressers, Dry cleaning, Podiatry. Please speak to the Care Centre Manager if you have any questions. | |
| Staffing qualifications and details | Village Manager, Clinical Manager, Enrolled Nurse, Qualified Caregivers, Chef, Café Supervisor, Cafe Assistant, Office Manager, Activities Coordinator/Diversional Therapist, Property Officer, Property Assistant, Head Gardener, | |
| Details about meals | Summerset offers contemporary food menus prepared on site with wholesome, seasonal, fresh, locally grown produce. | |
| Recreational opportunities | Onsite Diversional and Recreational Therapists plan and deliver a range of therapeutic recreation programmes that take into account your personal preferences. | |
| Internet access | Wifi is available in common areas | |
| Transport | We have a Summerset van and can arrange other transport as required. | |
|
Updated: 12 Dec 2024 |
||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.00 Km | Bus stop right outside the main gate to take residents into town when required. |
| Shops | 0.50 Km | Whanganui east shopping centre is a 10 minute walk from the village. |
| Mall | 3.00 Km | A short car or bus ride will take you into town where you can visit the local shopping centre. |
| Parks | 1.00 Km | Kowhai park is a within walking distance of the village. |
| Library | 3.00 Km | Summerset have an extensive Library on site for all residents. The mobile library from the Whanganui Library parks right outside the main gates every fortnight. Whanganui's main library is near town. |
|
Updated: 2 Aug 2024 |
||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Approved provider of Professional Development and Recognition Programme | Yes | |
| National Certificate in Diversional Therapy | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
| Other details | No | Toitu Carbon Zero Certified, Accredited Dementia Friendly Organisation, 2024 Readers Digest Quality Service Award winners, Diversity and Inclusion |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
|
||
|
Updated: 12 Dec 2024 |
||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.