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St Johns Hill Lifecare

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At a glance
St Johns Hill Lifecare
2 Virginia Road
Saint Johns Hill
Whanganui 4500
Postal Address
Same as above
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Sue Walker - 021 166 1468
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Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

It is our philosophy at St John’s Hill Healthcare to promote a respectful, caring and resident focused environment for our residents. They are supported and encouraged to maintain as much independence as is safe, in a comfortable care setting. All residents are treated as individuals, shown patience, dignity and compassion.

We take an active interest in the recreation and entertainment of our residents and will offer an extensive activities programme under the guidance of our Activities Co-ordinator. All residents are encouraged to join in however participation is voluntary.

We are dedicated to ensuring a workplace culture that depicts pride in attention to detail and top quality care to our residents. All our staff will be trained to the highest standards possible through our on-going education programmes.

Over the years there have been many changes in care of the elderly. St John’s Hill Healthcare management will strive to provide excellence in the personal care and comfort of those individuals who wish to join our happy home in their twilight years.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 25 Aug 2020
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 28
Vacancy Yes
We welcome enquiries, you are invited to view our facility any time between 9.00am and 4.30pm.
Impending vacancy No
Premium Room Charges Some Rooms from $17.00/day up to $25.00/day as at 10 Aug 2022
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 11 Aug 2022
Type Hours Per Week Status Details
Registered Nurse Yes 24 hour cover
Healthcare Assistants/Caregivers Yes 24 hour cover
Physiotherapist Yes Available visits every fortnight
Occupational Therapist Negotiable
Diversional Therapist Yes 7 days a week
Activities Co-ordinator Yes 7 days a week
Hairdresser Yes Hairdresser on site one day a week at residents cost
Podiatrist Yes The Podiatrist visits six weekly and appointments by prescription or on request at own cost.
Dietitian Yes Our menu is developed and reviewed by a qualified Dietitian.
Accredited Visitors Negotiable
Kaumatua Yes
Chaplain/Spiritual Advisor Yes We have a beautiful chapel and have regular church services for residents. Or should you request, the chaplain can visit.
Updated: 25 Aug 2020
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes Our R/Ns are trained in oxygen management for our residents and work under the guidance of the GP.
End of Life/Palliative Care Yes We provide end of life /Palliative care. Jo our clinical nurse leader is very experienced in Palliative care and works in conjunction with other experienced health professional in providing End of Life/Palliative care.
Wound Care Yes Our R/Ns are trained in wound care and work under the guidance of our Clinical Nurse Leader.
Infection Control Yes we have a comprehensive set of policies and procedures followed by our staff and training is ongoing
Updated: 25 Aug 2020
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We are able to take bookings for Respite level of care
Carer Support Yes
Other Short Stay Programme Yes We provide a day care Programme.
Subsidised Yes
Private Paying Yes Please chat with our Facility Manager, Sue, about this
Booking can be made in advance Yes Please feel welcome to contact Sue to discuss your specific requirements.
Updated: 25 Aug 2020
Feature Status Details
May Bring Own Furniture Yes Every room is fully furnished, if you would like to bring in extra furniture please discuss this with Sue.
Single Rooms Yes
Rooms suitable for a couple Yes We have two large double rooms suitable for couples.
Connecting Rooms Yes We provide connecting rooms with a ensuite between the two rooms.
Ensuite Yes A large number of the rooms have their own ensuites some rooms share a ensuite.
Alcohol Permitted Yes We have happy hour once a week on a Friday afternoon. We also have a social hour at 4.30pm daily for residents who would like to attend with Sherry provided.
Pets In Residence Yes We have three facility cats in residence.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes Residents are able to have private phones in there rooms.
Wifi Yes
Resident can adjust heating in own room Yes All rooms have radiators.
Cater for under 65 yrs with Disability Yes Please feel welcome to contact Sue Walker Facility Manager to discuss your specific requirements.
Lounges/seating areas Yes We have a large sunny lounges overlooking the Wanganui city and the river . We also have a private library for residents use.
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes Our Clinical Nurse Jo is very experienced in providing End of Life/ Palliative care.
Day Programme for day stay clients Yes We offer day care contact Sue for further information.
Outings Yes We have a van for outings that has wheelchair access.
Whanau Room Yes We have a room available for relatives and visitors.
Maori Kaupapa Yes Please discuss with Sue our Facility Manager
Residents Committee Yes We have two monthly residents meetings all residents are invited and encouraged to attend.
Family Committee Yes We have two monthly relatives meetings all relatives are invited to attend.
Newsletter Yes News letter sent out quarterly.
Policy for management of challenging behaviour Yes Please discuss with Jo our Clinical Leader
Confused Residents Yes
Rural Setting Yes The views from this Facility are beautiful and overlook the Whanganui River and surrounding countryside .
Smoking Permitted Yes Please discuss with management.
Updated: 25 Aug 2020
Special Features
Special Features
St Johns Hill healthcare has stunning views of Wanganui and the Wanganui River.
It has a lovely easy accessible large garden and orchard for residents and families to enjoy.
Updated: 25 Aug 2020
Interests & Activities
Interests & Activities
We provide activities seven days a week included in the programme are Entertainment and Visiting Entertainers, Van outings, Canine therapy , Housie, large print books, Church services, Exercises, Cooking, Daily newspaper reading, Mens group.
Updated: 25 Aug 2020
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please discuss this with Sue, our Facility Manager
Staffing qualifications and details We have a experienced Registered Nurse on duty 24 hours 7 days a week. All our care staff currently have completed or are undertaking New Zealand Certificate in Health and Wellbeing.
Details about meals We have a Summer and Winter menu and endeavor to meet individual preferences and medically required dietary needs. We provide a hot meal at midday and a savory dish for the evening meal with snacks provided in between meals. All our meals are cooked on site and have been developed by a Registered Dietician. Residents are encouraged to inform the cook of any special requests they may have.
Updated: 25 Aug 2020
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Filipino Yes We have Filipino staff that are available to communicate with Filipino residents in their own language if required.
Interpreter Yes available on request
Updated: 25 Aug 2020
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Christian Yes
Inter denominational Yes Services are held in the Chapel on a regular basis.
Roman Catholic Yes Catholic church services are held monthly
Updated: 25 Aug 2020
Location Distance Details
Public Transport 0.20 Km Bus services are available with in walking distance of Facility.
Shops 0.51 Km St Johns Hill Shopping Centre is a short distance from the Facility.
Mall Mail can be left daily at the front desk for posting.
Parks 0.50 Km Virginia Lake and the Winter Gardens are within walking distance.
Library 2.80 Km The city library is approx. 2.8km in distance from facility.
Updated: 25 Aug 2020
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
New Zealand Aged Care Association (NZACA)
Updated: 25 Aug 2020

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.