Ross Home (a Presbyterian Support Otago Enliven home)
At a glance
- Vacancy
- Yes
- Name
- Ross Home (a Presbyterian Support Otago Enliven home)
- Category
- Hospital
- Address
- 360 North Road
North East Valley
Dunedin 9010 - Postal Address
- Same as above
- Region
- Southern (Otago)
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Margaret Pearce - 03 473 0029
- Owner
- Presbyterian Support Otago - 03 477 7115
Other services
Photos
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Map
Reviews
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A change of address, not of lifestyle, is how we like to describe a person’s move into a Presbyterian Support Otago home or hospital.
Residents continue to have personal choices – when to get up in the morning, go on outings, be involved in activities…daily life is determined by individual needs and preferences.
Like all our facilities, Ross Home & Hospital has a Presbyterian foundation and welcomes people of all backgrounds and cultures.
Ross Home is in Dunedin's North East Valley. It is renown for its quality care, stunning gardens and courtyards, and the popular cafe where residents, family, friends and community members can while away an hour in comfort.
Offering a wide range of services, Ross rest home and hospital rooms are always in demand, and has a long, proud tradition of providing quality services.
The staff does all it can to help residents and families experience a good transition to living at Ross, and welcomes family input into creating the right ‘personal feel’ for their loved one.
Ross also offers:
Hospital care
Demential care
Psychogeriatric Hospital care
Independent living - rental
Enliven - Vaccination Policy
In line with Government requirements and PSO’s commitment to health and safety, all Enliven staff and volunteers are fully vaccinated. We would prefer that all residents are vaccinated, and we can facilitate this for those who are not yet vaccinated.
Residents continue to have personal choices – when to get up in the morning, go on outings, be involved in activities…daily life is determined by individual needs and preferences.
Like all our facilities, Ross Home & Hospital has a Presbyterian foundation and welcomes people of all backgrounds and cultures.
Ross Home is in Dunedin's North East Valley. It is renown for its quality care, stunning gardens and courtyards, and the popular cafe where residents, family, friends and community members can while away an hour in comfort.
Offering a wide range of services, Ross rest home and hospital rooms are always in demand, and has a long, proud tradition of providing quality services.
The staff does all it can to help residents and families experience a good transition to living at Ross, and welcomes family input into creating the right ‘personal feel’ for their loved one.
Ross also offers:
Hospital care
Demential care
Psychogeriatric Hospital care
Independent living - rental
Enliven - Vaccination Policy
In line with Government requirements and PSO’s commitment to health and safety, all Enliven staff and volunteers are fully vaccinated. We would prefer that all residents are vaccinated, and we can facilitate this for those who are not yet vaccinated.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 28 Nov 2014 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 84 |
| Vacancy | Yes |
| 8 | |
| Impending vacancy | No |
| Short stay considered | Yes |
| Premium Accommodation Charges | Some Rooms from $22.00/day up to $25.00/day as at 16 Apr 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
| Updated: 16 Apr 2024 | |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | Ross Home has Registered Nurse coverage 24 hours a day, seven days a week. The Manager is a RN and holds a current annual Practising Certificate | |
| Enrolled Nurse | Yes | ||
| Physiotherapist | Yes | ||
| Activities Co-ordinator | Yes | ||
| Hairdresser | Yes | ||
| Podiatrist | Yes | ||
| Dietitian | Yes | ||
| Accredited Visitors | Yes | Ross can access Accredited Aged Concern volunteer visitors, however, Ross has it's own experienced volunteer team to assist where and when needed | |
| Chaplain/Spiritual Advisor | Yes | Ross has its own Chaplain but also welcomes visiting Chaplains from the community | |
| Updated: 15 Jul 2010 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| Palliative Care (Contracted) | Yes | |
| End of Life/Palliative Care | Yes | Presbyterian Support Otago is moving towards the implementation of the Liverpool Care Pathway of palliative care, which is recognised as clinical best-practise in terms of end of life care. |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | |
| ACC Rehabilitation | Yes | |
| Infection Control | Yes | |
| Clinical Management | Yes | Unit Nurse Manager |
| Updated: 27 Sep 2021 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | Adjoining rooms with shared ensuite |
| Ensuite | Yes | Shared ensuites |
| Alcohol Permitted | Yes | |
| Pets In Residence | Yes | |
| Negotiate To Bring Own Pet | Yes | By arrangement |
| Phone Access In Own Room | Yes | |
| Resident can adjust heating in own room | Yes | |
| Lounges/seating areas | Yes | |
| Palliative Care Contract | Yes | |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | |
| Residents Committee | Yes | |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Smoking Permitted | Yes | Outdoor area available for smokers |
| Semi-Secure | Yes | Locked at night |
| Updated: 15 Jul 2010 | ||
Special Features
| Ross Home is an integral part of Dunedin's North East Valley and a highly sought-after home for older people seeking residential care. The exceedingly high standard of meals is always commented on by residents and visitors alike, and Ross Cafe, just inside the main doors to the attractive premises, is a popular place to catch up with family and friends. All Presbyterian Support Otago residences have a policy of valuing the lives of older people, and this is reflected in the many services and facilities offered. Staffing levels in our hospitals are at the higher end for the sector, and a large percentage of caregivers have formal industry qualifications. A high level of physiotherapy input is also put in place, with a focus on maintaining or improving current mobility. Ross Home is purpose-built and maintained to a high level, and residents have plenty of room in which to enjoy the wide range of activities continually available to them. |
| Updated: 15 Jul 2010 |
Interests & Activities
|
Maintaining regular sporting and community activity our individual residents had before moving to Ross, is encouraged. We believe residents should maintain the connection they had with their family, friends and community, and will do all we can to ensure those connections are kept. In-house, we have an extensive activities programme that includes exercise, quiz sessions, newspaper readings, guest speakers and entertainers, and Happy Hour is a very popular event. There is great emphasis on outings, undertaken in comfortable vans, with events ranging from concerts to garden visits. Some residents prefer to undertake hobbies and interests privately, or on a one-to-one basis, and we are happy to accommodate them. |
| Updated: 15 Jul 2010 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Details are discussed at initial meetings | |
| Staffing qualifications and details | All Presbyterian Support Otago homes have multi-disciplinary teams with staff focused on providing respectful, quality care to residents. | |
| Details about meals | All reasonable steps are taken to ensure residents have their food preferences respected. A dietician oversees the nutritional value of every meal and our highly experienced cooks create attractive meals from in-house commercial kitchens. | |
| Associated Complexes | Elmslie House Home & Hospital, Holmdene Home & Hospital, Iona Home & Hospital, Ranui Home & Hospital, St Andrews Home & Hospital, Taieri Court Rest Home,Wanaka Retirement Village and Enliven Otago (Presbyterian Support) - Help for Those at Home | |
| Updated: 5 Aug 2010 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Other Information | Yes | English is spoken at all Presbyterian Support homes and hospitals. In some cases staff are able to converse in other languages. |
| Updated: 15 Jul 2010 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| (Other comments) | Yes | Presbyterian Support Otago homes and hospitals are non-denominational. Church services are held by visiting Chaplains and residents are encouraged to continue their religious affilliations out in the community. |
| Updated: 15 Jul 2010 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.00 Km | Buses pass the front door of Ross on a regular basis, and taxis can be arranged. |
| Shops | 2.00 Km | The North East Valley shopping centre is about 2km away but there are several dairies inbetween. |
| Mall | 0.00 Km | Collected and delivered on the premises |
| Parks | Nearby | |
| Library | Nearby | |
| Updated: 15 Jul 2010 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Home and Community Health Association | Yes | |
| National Certificate in Diversional Therapy | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
| New Zealand Council of Christian Social Services (NZCCSS) | Yes | |
|
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| Updated: 20 Apr 2017 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.