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Resthaven on Burns - Hospital Wing

At a glance
Resthaven on Burns
170 Burns Street
Cambridge 3432
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Rachel Jones
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Cambridge Resthaven - Community Charitable Trust - 100% owned by the Cambridge community.

Vision: Helping the older members of our Community to enjoy the lives that they choose by providing individualized support and care.

Mission: Cambridge Resthaven, a community-owned organization that, in a dignified and respectful manner, offers flexible individualized care, support and services to enhance the lives of the older members of our Community.

Respect - we respect you – residents, families/whanau & colleagues.
Care – we care about you.
Support – we believe support is essential.
Sustainability – we recognize sustainability in our journey together.Respect, Care, Support, Sustainability

Care Service:
Continuing Care (Hospital)
Memory Care (Dementia) - "Home"

Support of Independence: Based at our Vogel Street facility - Village, Apartments, Respite, Meals on Wheels (case by case basis) & Community Friends Visiting Service.

Advocacy & Support:
Sense of Resthaven community
End of Life care

R Respect
C Care
S Support
S Sustainability

Resthaven on Burns Street provides rest home, continuing (hospital), respite, memory (dementia) and palliative care. Rooms look out onto courtyards or landscaped gardens. Rooms also have 24-hour call system and WiFi.

Resthaven on Burns Street is located near Leamington shopping centre and a short drive from Cambridge town centre.

Current services: hairdressing to speech therapy, physiotherapy, podiatry and SKY TV.
Recreational activities include: board games, happy hour, gardening, crafts, and cooking.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 20 May 2024

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 19
Vacancy Yes
The upgrade of our double rooms is now complete, with new flooring, paint and curtains. Current vacancies in single rooms.
Impending vacancy No
Short stay considered Yes
Premium Accommodation Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No

Updated: 14 Jun 2024

"Resthaven is a nice homely place to come into. Where visitors sense the people in your care are treated with dignity and warmth."

Ref 3538 via DDE survey
“I was so thankful and comforted that my husband was cared for in Resthaven. All the staff were great, especially the HCAs

22/12/21 Ref 3458 via DDE Survey
“Staff provided an outstanding service, via email too.” Your facilities are excellent, with kind friendly, helpful and professional staff. When aunty passed, we received the loveliest support and were kept informed. Thank you , you are very special people who do a wonderful job.

'I was so impressed by the effort that has gone in to meeting a resident's needs by accommodating his lovely dog. It is lovely to see person centered care being provided so well' - Staff at Disability Support Links

'To all the staff at Resthaven on Burns Street a very big thank you for the wonderful care you gave to Mum. She stayed alive as long as she did because of your dedication, and we were certainly lucky to choose Resthaven on Burns Street as Mum's Rest Home' - Daughter of Former Resthaven on Burns Street Resident

'We would like to thank the staff who helped Mum through some difficult times. Without the help and understanding from the staff I'm sure things would have been harder. Mum seems fine now and things are on the up. Thanks again'. - Son of Resthaven on Burns Street Resident

'We can't speak highly enough of all that the Raeburn staff have done to make Dad as happy and comfortable as possible'. - Family of Resthaven on Burns Street Resident

'We think your care is wonderful - the staff are caring and compassionate, and the rooms are lovely' - Family of Resthaven on Burns Street Resident

'The morning care givers are great with Mum. They listened to family advice on how best to settle Mum. Their responsiveness was much appreciated by Mum and the Family' - Son of Resthaven on Burns Street Resident.

Ref: #052 November 2020 "I would like to document the excellent communication that I receive from Resthaven on Burns staff regarding mum. During my visits staff give me updates and how mum is doing. Is she needs something I get a phone call, which I really appreciate. Please pass my thanks on to all staff.

Updated: 20 May 2024

Type Hours Per Week Status Details
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes Our physio assistant works under the supervision of our local physiotherapist who is on site weekly for consultation and resident assessments.
Occupational Therapist Negotiable
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Yes
Dietitian Yes All menus are Dietitian approved. A Dietitian is available for general advice and to oversee special needs.
Kaumatua Yes We endeavour to assist residents to maintain any cultural ties they may have in the community before coming to Resthaven on Burns Street.
Chaplain/Spiritual Advisor Yes A Chaplain is available, and various religious groups can be arranged to visit to provide services for all of our residents.
Other Personnel Yes We have a full-time maintenance officer on site, and range of other services available, such as: Appointment Transportation, Laundry Service, Housekeeping Service, and Medication Administration.

Updated: 20 May 2024

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stroke Rehabilitation Yes
Infection Control Yes
Psychiatric Care Yes

Updated: 20 May 2024

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes We encourage the families of elderly people to take breaks from their caring duties by placing their loved one with us for regular 'holidays' - this service is available by arrangement when we have a vacancy.
Subsidised Yes Carer support can be subsidised by the MoH - the invoice form must be presented at the time of booking to confirm number of days available. All of our beds have the option of DHB funding available on them (if you are eligible for a care subsidy).
Private Paying Yes We are happy to accept private paying short stay residents with fees payable on admission.
Booking can be made in advance Yes We are happy to accept an advanced booking for short stays, but this would depend on availbility of a vacant room.

Updated: 20 May 2024

Feature Status Details
May Bring Own Furniture Yes We encourage residents to personalize their rooms.
Single Rooms Yes Rooms are equipped with a nurse call system and personal heater.
Shared Rooms Yes
Rooms suitable for a couple Yes
Alcohol Permitted Yes Regular happy hours.
Pets In Residence Yes We have a cat called Lucy.
Negotiate To Bring Own Pet Yes We are happy to discuss options for your pets.
Phone Access In Own Room Yes Can be arranged.
Wifi Yes Available for residents.
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes Communal lounges in the complex are equipped with comfortable seating and televisions with Freeview TV, Sky TV, and DVD players. The area is large enough for residents to run meetings, invite guests and partake in a variety of organised functions.
Gay / LGBT IQ Friendly Yes A no discrimination policy is in place to provide a friendly and caring space for residents.
Day Programme for day stay clients Yes It is possible for people to join us during the day and return home at night. We encourage families to help us care for their family member.
Outings Yes As part of the activities programme, regular trips are provided to the local community. These can include shopping, sightseeing and picnics.
Whānau Room Yes
Māori Kaupapa Yes
Residents Committee Yes
Family Committee Yes We welcome family input and hold family forums on a regular basis.
Newsletter Yes
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Rural Setting Yes Situated adjacent to the ‘green belt’ in Cambridge, next to open paddocks and rural views
Smokers Room No Not in the building, which is a no smoke zone.
Smoking Permitted Yes Smoking is permitted in specified areas outside. For safety we do not have smoking inside. (Staff and visitors not permitted to smoke on the campus).

Updated: 20 May 2024

Special Features
Special Features
Resthaven on Burns Street offers all the benefits of a care facility, including entertainment, activities and companionship. The site provides a paraplegic toilets, spacious showers, and separate dining room and lounge facilities. The facility is fitted with accessibility ramps and safety grab rails, wide corridors, and smoke detectors with water sprinklers.

Focused on creating a peaceful and relaxing environment, every room in Resthaven on Burns Street has a ranch slider and a garden view. The gardens have plenty of roses and outdoor seating to enjoy them, including a BBQ area. The wings between rest home, memory loss and hospital are also kept completely separate.

Updated: 20 May 2024

Interests & Activities
Interests & Activities
Resthaven on Burns Street has an extensive repertoire of activities and events, aimed at keeping the body and mind stimulated. Our Activity Coordinators and Diversional Therapists focus on designing programmes for each individual at all levels of disability, to promote independence and creative expression.

RSA members are regular visitors, we attend Senior Citizen's functions, church/religious services are held on site. Age Concern and Alzheimer's Society, as well as other organizations, are easily accessed through us and we welcome them to our facility.

Entertainers form a regular part of our programme. A piano, pool table and Sky TV is also available in the main lounges.

Here are just some of the activities and interests of residents which arise on a regular basis:

Indoor games, cooking programme on site, regular happy hour, massage, movies, music, newspaper reading, quizzes, crafts, gardening and board games.

There is also active involvement in community events. Outings are an ongoing part of the activities programme and often include stopping somewhere for coffee.

Updated: 20 May 2024

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not This depends upon Government funding arrangements. Please contact management for a list of charges.
Staffing qualifications and details 24 hour Registered Nurse care on site.
Details about meals Good food is an important part of anyone’s quality of life and the people who live here enjoy home-style main meals. A seasonal menu prepared by a chef, with daily menu choices - including a Breakfast Buffet.

Updated: 20 May 2024

Languages Spoken
Languages Spoken
Language Status Details
Dutch Yes
English Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Malayalam Yes
Māori - Te Reo Yes
Nepali Yes
Punjabi Yes
Samoan Yes
Tagalog Yes

Updated: 20 May 2024

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Brethren Yes
Buddhist Yes
Christian Yes
Hindu Yes
Inter denominational Yes
Muslim Yes
Jehovah Witness Yes
Jewish Yes
Methodist Yes
Non denominational Yes
Roman Catholic Yes
Salvation Army Yes
Seventh Day Adventist Yes
Sikh Yes
Shinto Yes
Tao Yes
(Other comments) Yes All denominations will be catered for at Resthaven on Burns on request

Updated: 20 May 2024

Location Distance Details
Public Transport 0.50 Km
Shops 1.00 Km
Mall 3.00 Km
Parks 0.01 Km Adjacent.
Library 3.00 Km

Updated: 20 May 2024

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes
Other details Yes Chamber of Commerce.N.Z. Org. Quality
Aged Care Association New Zealand (ACA)

Updated: 20 May 2024

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.