Radius St Helenas - Palliative Care Wing
At a glance
- Vacancy
- Yes
- Name
- Radius St Helenas
- Category
- Hospital
- Address
- 392 Barbadoes Street
City
Christchurch 8013 - DHB
- Canterbury
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Jenny Lintag - 365 6700
- Owner
- Radius Care Limited - 365 6700
Other services
Photos
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Map
Downloads
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| Preview | File | Description |
|---|---|---|
 Radius st Helenas Information Pack 2018 |
Please download our Information Pack. Feel free to get in touch with a Radius Care team member if you have any questions. |
Reviews
Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.
Radius St Helenas is centrally located in the Christchurch City area right on the edge of the CBD and is close to the main Christchurch arterial routes.
The entire St Helenas facility is easily accessible, with all rooms having full en suites attached for the privacy and independence of our residents.
St Helenas is undergoing a room refurbishment stage and currently have fully refurbished rooms available for your inspection.
At Radius St Helenas we pride ourselves on our excellence of care and we are dedicated to maintaining the wellbeing and independence of our residents. All our staff receive ongoing education in elder care.
For residents comfort and relaxation there are two private centrally situated courtyards with surrounding gardens and a BBQ area.
The entire St Helenas facility is easily accessible, with all rooms having full en suites attached for the privacy and independence of our residents.
St Helenas is undergoing a room refurbishment stage and currently have fully refurbished rooms available for your inspection.
At Radius St Helenas we pride ourselves on our excellence of care and we are dedicated to maintaining the wellbeing and independence of our residents. All our staff receive ongoing education in elder care.
For residents comfort and relaxation there are two private centrally situated courtyards with surrounding gardens and a BBQ area.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 28 Dec 2017 | |
DHB Respite Care Booking Service
| We provide DHB Respite Care Booking Service. |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 27 |
| Vacancy | Yes |
| Please contact Jenny (Facility Manager), Sandeep Kaur (Clinical Nurse Manager)or Maureen (Receptionist/Administrator) if you would like to view our facility. | |
| Impending vacancy | Yes |
| Premium Room Charges | Some Rooms as at 11 Mar 2022 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Yes |
| Updated: 27 Jun 2022 | |
Testimonials
| Dear Mr Cree, Recently our mother passed away at one of your facilities, St Helena's, in Christchurch. We feel it is important that we share some of our experiences of that time with you. For some years Mum had suffered from dementia and had been in a secure rest home. As her dementia increased so did her aggression and unrest and eventually she needed a higher level of care. Unfortunately at that time such placements were hard to come by in Christchurch and we had no choice in the facility she was sent to. From the outset we were very unhappy with her care and almost immediately her physical health took a downturn. We sought a new placement for her and were waiting for St Winifred's to open their new wing when she became very unwell. We knew Mum had reached her final days but we still felt that she was not getting the care she deserved and that we wanted for her. We sought help from the manager at St Helena's and she was able to assist us in facilitating an urgent reassessment of Mum and her admission to St Helena's. Mum was in pain and we were very stressed when she was admitted to St Helena's. Within a few short hours her pain and stress had been much relieved. The following day we all enjoyed some quality time with Mum who for a brief time was alert and lucid. During the next few days and nights Mum and indeed our whole family received outstanding care and attention. It was impressive to watch the quiet professional, but loving way our mother was cared for at all times. We were greeted with good humour and smiles at any time of the day or night. There was always a ready offer of food or cups of tea or coffee and we were never made to feel we were in the way. Most of all we were able to enjoy the priceless gift of a quiet few days with Mum and know she was no longer in pain. We are all so grateful for the incomparable care offered to us at this time. In the circumstances Thank You seems so inadequate. In the last few years we have experienced the good, the bad and the ugly of aged care. The team at St Helena's offer the exceptional. Please convey our heartfelt gratitude to them. Yours sincerely |
| Updated: 28 Dec 2017 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | Our experienced registered nurses are on duty 24 hours every day. | |
| Physiotherapist | Yes | Our physiotherapist, Lucy, visits our facility every Wednesday morning. | |
| Occupational Therapist | No | Referral to Canterbury District Health Board occupational therapist can be arranged if required. | |
| Social Worker (on site) | No | We work closely with Canterbury District Health Board social workers. | |
| Activities Co-ordinator | Yes | Our activities co-ordinator, Maxine, works Monday to Friday from 9.00am to 4.00pm. A variety of activities are available, including shopping trips and outings. | |
| Hairdresser | Yes | Our hairdresser, Jackie, visits fortnightly on a Monday morning. | |
| Podiatrist | Yes | Our podiatrist, Rachael, visits on a 6 weekly basis. | |
| Dietitian | Yes | We have a consultant dietitian who visits monthly or earlier if required | |
| Kaumatua | Yes | We have Kaumatua available as required for residents who would like to use their services. | |
| Chaplain/Spiritual Advisor | Yes | We have regular church services and communion conducted by local churches and can contact any chaplain or spiritual advisor of your choice. | |
| Other Personnel | Yes | We have excellent GPs available to us, though you are most welcome to keep your own GP if this is agreeable to all parties. | |
| Updated: 28 Dec 2017 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | Our registered nursing staff are experienced with oxygen management such as oxygen concentrators and nebulisers. |
| Gastronomy/Nasogastric Management | Yes | |
| End of Life/Palliative Care | Yes | Our staff are very experienced in providing End of Life and Palliative care. This service is for those of any age. |
| IV Antibiotic Capability | Yes | Through Acute demand service |
| Wound Care | Yes | Our registered nursing staff are very experienced with wound care and work closely with the wound care team at Nurse Maude as required. |
| Diabetic Care | Yes | Our registered nursing staff are very experienced with care of residents who suffer from diabetes and work closely with the Diabetes Centre as required. |
| Continence Advice | Yes | Our registered nursing staff are all very experienced at caring for residents who suffer incontinence and seek advice and assistance from continence advisor's when required. |
| Stomal Therapy | No | Our registered nurses are experienced in stomal care if assistance is required to provide optimal care, we will make a referral to the stomal therapists at Nurse Maude. |
| Stroke Rehabilitation | Yes | Our physiotherapist works closely with our registered nurses to provide residents with a monitored programme to assist them to regain strength and increase mobility. |
| Tracheotomy Care | Yes | |
| Spinal Injuries Care | Yes | |
| Infection Control | Yes | Our registered nursing staff are all highly experienced in infection control issues. We work closely with the CDHB infection control team. |
| Surgical Followup | Yes | Our registered nursing staff are experienced with surgical follow-up requirements and work closely with outreach personnel, Specialists and GP's as required. |
| Psychiatric Care | No | If this service is required, we will make a referral to the psychiatric team at Princess Margaret Hospital. |
| Clinical Management | Yes | Our clinical manager, Niby, is an experienced registered nurse with a wealth of nursing experience. She is an excellent resource for our registered nurses and an excellent advocate for our residents. |
| Updated: 28 Dec 2017 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | |
| Carer Support | Yes | We often care for residents who stay with us for a week or two while their partner or family take a break. |
| Subsidised | Yes | We cater for subsidised respite care or private paying respite care. |
| Private Paying | Yes | We can provide an option for accommodation while those earthquake repairs are undertaken. |
| Booking can be made in advance | Yes | We can take advance bookings although confirmation can not be made until closer to the time. We will cater to your requirements to the best of our ability. |
| Updated: 28 Dec 2017 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We encourage our residents to personalise their rooms with their own items. |
| Single Rooms | Yes | |
| Ensuite | Yes | All of are rooms are fully en suited with their own shower, toilet and handbasin. |
| Alcohol Permitted | Yes | With supervision only. Happy hour weekly |
| Pets In Residence | Yes | We have 2 cats by the names of Inky and Polly. Inky is jet black and Polly is a tabby. They are very good friends and enjoy snoozing in the Avenue lounge or wherever the sun is! |
| Negotiate To Bring Own Pet | Yes | Negotiate prior to admission. |
| Phone Access In Own Room | Yes | Our facility cordless phones can be used in your room or you can install your own phone at your own expense. |
| Wifi | Yes | Wifi is available for a small monthly fee |
| Resident can adjust heating in own room | Yes | Each room has it's own wall heater which can be adjusted to your own comfort. |
| Cater for under 65 yrs with Disability | Yes | We have residents at our facility who are under 65 years of age but require care due to a disability. |
| Lounges/seating areas | Yes | Adjoining the dining room we have a main lounge where most of our residents congregate for entertainment, activities and fellowship. If you want a quieter area there is a smaller lounge which has Sky TV and tea and coffee making facilities. |
| Primary Health Funded Short Term Care | Yes | |
| Palliative Care Contract | Yes | |
| Day Programme for day stay clients | Yes | We are more than happy to accommodate day care residents while family members enjoy a much needed break or are at work. |
| Outings | Yes | Facility has its own van. Our activities co-ordinator organises regular outings for residents. We have recently purchased a new van accommodates wheel chairs |
| Whanau Room | Yes | In our smaller lounge there is a small kitchenette where you can make a cuppa and enjoy some quality time with your family. There is also a sofa bed if family wish to stay the night. |
| Residents Committee | No | We do not have a residents committee, but every 2 months we have a residents meeting to discuss any concerns you may have or changes you'd like to see implemented. |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Rural Setting | No | We are one of only 2 facilities located within the 4 avenues. |
| Smoking Permitted | Yes | In designated smoking areas only |
| Updated: 28 Dec 2017 | ||
Special Features
| Radius St Helenas Care Centre is situated on the edge of the "4 Avenues". A 5 minute walk to the Avon river. Within a 6-7 minute drive to the new Restart Mall and both The Palms and Eastgate malls. There is also the luxury of a "Café" right next door. We provide rest home, hospital and specialised palliative services within the one facility. In most cases there is no need to move rooms as needs level changes. |
| Updated: 28 Dec 2017 |
Interests & Activities
|
- Visits to Age Concern, RSA, Blind Foundation, Stroke Club. - Regular church services. - Housie. - Weekly musical entertainment. - Piano available. - Exercises. - Library Fortnightly visits to Public library - Movies/movie outings. Videos, Sky TV. - Newspaper reading daily, quizzes. - Shopping weekly if required - Outings twice weekly - Birthdays celebrated. - Canine friend fortnightly visit, Sing-a-longs |
| Updated: 28 Dec 2017 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Please see the manager. | |
| Staffing qualifications and details | The staff at Radius St Helenas are caring and gentle people; all are trained in providing services to the elderly. There are Registered Nurses on duty 24 hours per day. Our staff bring many years of health care experience to the rest home. The majority of our care giving staff have completed the Aged Care Education Programme and a number of staff are working towards the National Certificate in Support of the Elder Person. Our other employees, housekeepers, laundry, activities and kitchen staff, all receive regular education and training so that they can provide the best services possible. | |
| Details about meals | Meals are an important part of life at Radius St Helenas. Our meals are provided by ACE Catering. Our kitchen staff take pride in presenting tasty and attractive meals to our residents. All special therapeutic and cultural dietary needs are acknowledged and honoured. Morning and afternoon tea times are served daily. A four-week seasonal menu cycle is prepared by a dietitian. | |
| Associated Complexes | Radius Care is a New Zealand owned and operated company that specialises in delivering the very best levels of rest home and private hospital care for our ageing population and our young disabled who require special care. | |
| Updated: 28 Dec 2017 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Chinese | Yes | Staff |
| Croatian | Yes | Staff |
| English | Yes | |
| Fijian | Yes | Staff |
| Fijian Indian | Yes | Staff |
| Filipino | Yes | Staff |
| Malayalam | Yes | Staff |
| Maori - Te Reo | Yes | |
| Samoan | Yes | Staff |
| Serbo-Croatian | Yes | Staff |
| Updated: 28 Dec 2017 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Roman Catholic | Yes | Communion available Regular services offered |
| (Other comments) | Yes | We support our residents in maintaining their religious and cultural affiliations. Regular services offered |
| Updated: 28 Dec 2017 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.25 Km | Frequent bus services to city and Palms Mall |
| Shops | 0.10 Km | Near to all the downtown shops |
| Mall | 3.50 Km | Eastgate, Palms, South City and the Restart malls |
| Parks | 0.05 Km | Avon River Walk. Hagley Park and Botanical Gardens 5 mins by car. |
| Library | 1.50 Km | Central City Library. Eastgate & Palms Library Service to St Helena |
| Updated: 28 Dec 2017 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| New Zealand Aged Care Association (NZACA) | Yes | |
| Other details | Yes | We are a training facility for CAP students for the transition to New Zealand nursing registration. |
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| Updated: 28 Dec 2017 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
