Jump to Content

Radius Potter Home

At a glance
Radius Potter Home
Potter Home
174 Bank Street
Whangarei 0112
Postal Address
Same as above
View Phone Number
View Email Address
Visit Website
Find us on Facebook
Gail Kopa - (09) 438 2668
Radius Residential Care Ltd - (09) 353 1160
Clinical Manager
Farina Khan - (09) 438 2668
Office Manager
Una Gates - (09) 438 2668
Other services
gallery image 1
Tap to view all photos 1/15

You need Adobe Reader to view PDF files.

Preview File Description
Radius Potter Home Information Pack 2018 Radius Potter Home Information Pack 2018 Radius Potter Home Information Pack 2018

Please download our Information Pack. Feel free to get in touch with a Radius Care team member if you have any questions.

We have disabled our ‘feedback’ feature. We apologise for any inconvenience. Find out more here: I want to read reviews of rest homes

Radius Potter Home provides the best in integrated health and life care.

Set in the heart of Whangarei City in beautiful park like surroundings, the home incorporates a rest home, private hospital and a dedicated unit for younger people with special needs. A key feature of Radius Potter Rest Home is the friendly family like atmosphere, which everyone remarks on when they come to visit. Our home offers a range of lifestyle options for older and disabled New Zealanders.

Our dedicated registered nurses and care giving staff are experienced and trained in all aspects of these health care speciality areas. They are also kind, caring and inject a lot of life and laughter into Potter Rest Home. Our activities coordinator provides a varied and comprehensive programme which includes regular outings, lunches out and we have a range of musicians who come to entertain the residents.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 30 Aug 2023

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 37
Vacancy Yes
Impending vacancy Yes
Short stay considered No
Premium Accommodation Charges Yes from $30.00/day up to $45.00/day as at 13 Jun 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No

Updated: 13 Jun 2024

Just a note to say I did not have to have my wife, Audrey, away from the Potter Home to realise how much the Home and it's staff had contributed to my wife's well-being. Every single staff member - cleaners, kitchen staff, nurses had responded to Audrey and showed her that they cared for her.

Thank-you for allowing us to retain our room.

Updated: 16 Jun 2020

Type Hours Per Week Status Details
Registered Nurse Yes 24 hour Registered Nurse on duty
Enrolled Nurse Yes 1 Enrolled nurse
Healthcare Assistants/Caregivers Yes 33 HCAs for whom ongoing education is a priority
Physiotherapist Yes Physiotherapy asssessments and treatments as required.
Occupational Therapist No On Request or as Required
Diversional Therapist Yes Roxanne Robinson Full time Monday - Friday
Activities Co-ordinator Yes Roxanne Robinson
Hairdresser Yes Once a week on Wednesday or by Request
Podiatrist Yes Visits 6 weekly cycle
Dietitian Yes On call basis
Kaumatua Yes Available on request
Chaplain/Spiritual Advisor Yes Weekly visits
Other Personnel Yes Facility Manager -Gail Kopa Clinical Manager - Farina Khan Office Manager - Una Gates

Updated: 30 Aug 2023

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes Our registered nurses are skilled in this area
Stroke Rehabilitation Yes Registered nurses are capable of rehab care in conjunction with physio and speech therapy input
ACC Rehabilitation Yes
Tracheotomy Care Yes Registered nurses capable of tracheotomy care
Spinal Injuries Care Yes
Infection Control Yes
Surgical Followup Yes
Psychiatric Care No No but work closely with the mental health team at Whangarei Hospital
Clinical Management Yes
Other Specialties Yes Aged Care Gerontology

Updated: 16 Jun 2020

Feature Status Details
May Bring Own Furniture Yes Residents are welcome to furnish their own rooms using their own furniture if they wish.
Single Rooms Yes All rooms are equipped with nurse call bells, vanity unit, hot and cold water and central heating.
Shared Rooms Yes Two double rooms
Rooms suitable for a couple Yes
Alcohol Permitted Yes Monitored
Phone Access In Own Room Yes Possible to have connection through telecom at residents cost
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes Three lounges and great outdoor seating
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes Eligible to accept residents who require palliative care.
Outings Yes RSA, Persona shopping, town basin, ladies pampering days, Mens Drive, Ladies Drive, Kensington Tavern Visits, Quiz team, races, riding for the disabled, open for suggestions.
Whānau Room Yes
Residents Committee Yes
Newsletter Yes Orbiter published quarterly
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes Designated Outside area

Updated: 11 Aug 2021

Special Features
Special Features
Set in the heart of Whangarei City in beautiful park like surroundings, we cater for all stages with our rest home wing through to our special disabilities unit and hospital wing.

We have a purpose built unit for those with special disabilities.

Updated: 11 Jun 2013

Interests & Activities
Interests & Activities
Activity programme, Activity programme, Advocate, Age Concern, Alzheimer's Society, Art, Arthritis society, BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Care and Craft, Chapel, Children, Church, Classical Music, CMA, Concerts, Cooking, Craft, Dancing, Digital camera, Email, Entertainers, Entertainment, Exercises, Fax, Games, Garden, Gardening, Golden Oldies, Greypower, Happy Hour, Home League, Housie, Indoor Games, Jigsaw, Lectures, Library, Lions, Massage, Men, Minibus, Minigolf, Movies, Music, Newspaper reading, Outings, Park, Parkinson's Society, Parties, Pastoral care, Petanque, Pianist, Picnic facilities, Quizzes, Reading, Roses, Rotary, RSA, Senior Citizens, Shopping, Sing-a-longs, Singing, Stroke Group, Holidays, TAB, Theatre, Travel, Vegetarian, Videos, Womens Institute

Updated: 14 Dec 2008

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not We can give you information on costs and Government subsidies.
Staffing qualifications and details 24 hour registered nurse on duty. Our staff are warm and friendly.
Details about meals All special diets are provided for.
Associated Complexes Radius Care is a New Zealand owned and operated company that specialises in delivering the very best levels of Rest Home and Private Hospital care for our elderly population and our young disabled who require special care.

Updated: 11 Jun 2013

Languages Spoken
Languages Spoken
Language Status Details
English Yes
Fijian Indian Yes
Filipino Yes
German Yes
Māori - Te Reo Yes

Updated: 14 Dec 2008

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes Local Anglican Parish
Baptist Yes
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes Weekly Chaplain visits, Church Service and Holy Communion.
Jehovah Witness Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes

Updated: 14 Dec 2008

Ethnic Diets
Ethnic Diets
Ethnic Diet Status Details
Chinese Yes
Vegan Yes
Vegetarian Yes

Updated: 30 Aug 2023

Location Distance Details
Public Transport Bus stop at the front gate
Shops 0.10 Km Supermarket across the road and other shops nearby
Mall 1.00 Km Close to the city centre
Parks 1.00 Km Less than 1 km to Rugby Park and approximately 1km to Kensington Stadium
Library 1.00 Km City Centre

Updated: 17 Feb 2009

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes
Aged Care Association New Zealand (ACA)

Updated: 14 Dec 2008

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.