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Parkside Village - Metlifecare

At a glance
Vacancy
No
Name
Parkside Village - Metlifecare
Category
Hospital
Address
42 Herd Road
Hillsborough
Auckland 1042
Postal Address
Same as above
Region
Auckland
Phone
View Phone Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Joseph Ramos - Nurse Manager - 09 600 6034
Owner
Metlifecare - 0800 909 303
Other services
Photos
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Hospital-level care provides the support and peace of mind of a registered nurse and care team on-site 24/7 for more complex medical or mobility needs. Local doctors visit regularly.

Care at Metlifecare is deeply personal and always personalised.

Our Aged Residential Care supports every resident to live a fulfilling life in a safe and welcoming setting that feels like home.

We take time to get to know you, so we can better support and care for you. We’ll develop a personalised care plan with you – to understand your preferences and help you to continue doing the things you love.

Your friends and family will always be welcome to spend time with you, and they can join in for meals and celebrations as well as pop in for a cup of tea and chat.

The need for care can be unpredictable, making it hard to guarantee that a care place will be available at times. Although we can’t always control availability, we encourage you to get in touch - we are here to help. People come first, always. That’s our Care Promise.

Explore how our Aged Residential Care can support you: https://www.metlifecare.co.nz/aged-care


ABOUT PARKSIDE VILLAGE
With some views stretching across Auckland’s magnificent Manukau Harbour, and bordered on one side by one of the city’s newest parks (Monte Cecilia), Parkside Village is nestled in charming Hillsborough, Auckland.

Perfectly situated 15 minutes from central Auckland, our village is adjacent to public transport and very near major motorways and the airport. The village is easily accessible for family visiting from the city, eastern and western suburbs.

This ^45-bed care home within Parkside, includes cosy lounges and a sheltered garden area to sit and enjoy the sunshine. There are caregivers and nurses onsite 24/7. Doctors routinely visit and there is 24/7 medical coverage. Each resident has their own room with the following options available: ^subject to avaailability

Single room features:
• standard single room
• shared bathroom
• fully adjustable electric hospital bed

Single room with outlook features:
• standard single room
• built-in wardrobe
• fully adjustable electric hospital bed

Large single room with outlook features:
• spacious, light and airy large room
• built-in wardrobe
• fully adjustable electric hospital bed

Single room and separate lounge features:
• spacious, light and airy large room
• built-in wardrobe
• fully adjustable electric hospital bed
• private separate lounge

Throughout your residency, your family members will be most welcome to be involved and participate in all aspects of your life. You and your friends and family will have access to our village's amenities.

ACTIVITIES FOR YOUR ENJOYMENT
We offer a wide range of activities for your enjoyment, and to maintain mobility and develop skills.

There is access to recreation, leisure and exercise. This includes activities such as news reading, crosswords, active chair games, crafts, bingo, walks and wheelchair rides, outings and shopping trips.

A variety of entertainers visit frequently. Special events are organised by our staff to celebrate days and seasons, when an extra effort is made to have a truly festive occasion for everyone.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 12 Jun 2015

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 34
Vacancy No
1
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Yes from $10.25/day up to $41.00/day as at 13 Jun 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Unknown

Updated: 13 Jun 2024

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse 24/7 Yes
Nurse Practitioner Yes
Enrolled Nurse Yes
Physiotherapist Yes Our physiotherapist visits regularly
Occupational Therapist Negotiable Occupational therapy is available by arrangement
Activities Co-ordinator Yes The Activities Coordinator is responsible for arranging a wide range of events and activities tailored to the needs and capabilities of our residents.
Hairdresser Yes Appointments with our hairdresser are arranged through our receptionist
Podiatrist Negotiable Our podiatrist visits regularly to meet with residents by appointment.
Dietitian Negotiable All dietary needs may be catered for.
Kaumatua Negotiable Maori cultural needs may be met as requested.
Chaplain/Spiritual Advisor Yes Our on-site chaplain offers personal attention to residents' requests and well as conducting worship services open to people of all Christian denominations.
Other Personnel Yes A hearing-aid specialist is on call as required.

Updated: 12 Jun 2015

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Infection Control Yes We have a nurse on our staff responsible for infection control.

Updated: 16 Oct 2007

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Lynette.Williams@selwynfoundation.org.nz
Carer Support Yes Lynette.Williams@selwynfoundation.org.nz
Private Paying Yes Lynette.Williams@selwynfoundation.org.nz

Updated: 17 Dec 2018

Features
Features
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Shared Rooms Yes
Alcohol Permitted Yes
Phone Access In Own Room Yes
Lounges/seating areas Yes
Outings Yes
Whānau Room Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes People are welcome to smoke in designated areas outside.

Updated: 29 Oct 2014

Special Features
Special Features
Our hospital has marvellous views over the Manukau Harbour.

Updated: 21 Sep 2015

Interests & Activities
Interests & Activities
As they are able, hospital residents are invited to join in the Village programme and activities which include Art, Cards, Chapel, Concerts, Craft, Entertainers, Entertainment, Exercises, Games, Garden, Happy Hour, Jigsaw, Minibus, Quizzes, Park, Pastoral care, Sing-a-longs, Videos, Views, Shopping, Birthday and other celebrations, Crosswords, Group Discussions.

Updated: 16 Oct 2007

Languages Spoken
Languages Spoken
Language Status Details
Cook Island Maori Yes
English Yes
Fijian Indian Yes
Hindi Yes
Indonesian Yes
Niuean Yes
Rarotongan Yes
Samoan Yes
Tongan Yes
Other Information Yes With people from many countries being represented among staff members and residents - at any time we may be able to offer languages other than those listed. Should the services of an interpreter be required - please ask our manager.

Updated: 9 Aug 2012

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Christian Yes
Denominations/Faiths represented Yes People of many religious faiths and backgrounds are to be found among Selwyn Heights residents and staff members. All are welcome.
Roman Catholic Yes
(Other comments) Yes Our Chaplaincy Service is available to everybody.

Updated: 10 Jun 2015

Distances
Distances
Location Distance Details
Public Transport Stagecoach buses stop nearby - outside the main gate
Shops Selwyn Heights has a 'convenience' shop on-site.
Mall 3.00 Km The Royal Oak Mall and other shops are approximately 3 kilometers from Selwyn Heights.
Parks Monte Cecelia Park is right alongside our Village.
Library We have 'library corners' in various locations on site - and the Auckland Mobile Library visits bi-weekly.

Updated: 16 Oct 2007

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Council of Christian Social Services (NZCCSS) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Retirement Villages Association of New Zealand [Inc] (RVA)

Updated: 17 Oct 2007


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.