Papakura Oaks - Metlifecare Care Home - The Lees Centre
At a glance
- Vacancy
- Yes
- Name
- Papakura Oaks - Metlifecare Care Home
- Category
- Hospital
- Address
- 21 Youngs Road
Papakura
Auckland 2110 - Postal Address
- 21 Youngs Road
Papakura 2110 - DHB
- Counties Manukau
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Kim Brooks - (09) 297 2079
- Owner
- Metlifecare - 0800 909 303
- Independent Living Sales
- Sue Braithwaite-Smith - 021 637 771
- Care Living Sales
- Kim Brooks - (09) 297 2079
Other services
Photos
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Map
Reviews
Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.
CHANGING THE WAY WE CARE FOR OLDER PEOPLE.
Reflecting best practice from around the world, Metlifecare Oaks delivers holistic care and support to older people which is focused totally on the individual, their needs and what they want out of life. The physical design of our facilities, and our staffing structures, are focused on overall wellness, not just clinical care.
The care suites within the Lees Centre at Metlifecare Oaks is a manifestation of this new model of care, where communities are based around small clusters of resident ‘households’ within the larger care community. Provision of rest home and hospital care from this purpose-built facility enables residents to continue living on site as their care needs change over time.
CARE SUITES AVAILABLE NOW
Located on the first and second floors, 4 small communities or 'households' are home to a total of 48 residents. Each household functions like a home, with its own living room and open plan kitchen and large balcony for relaxing. Whanau and friends are able not just to visit, but also use the household kitchen and even stay overnight.
Each household has:
- its own 24/7 care partners
- its own front door, with a door bell for use after hours
- lounge with fireplace
- dining area (with one large dining table)
- domestic open plan kitchen for staff, residents and whanau to use as they please
- a den or whanau room for residents and families to use during visits, or for whanau to stay overnight complete with (fold-out couch)
- a guest toilet close to the whanau rooms
Each resident’s room has:
- its own ensuite (bidet optional)
- a generous wardrobe
- smart TV with access to SKY TV and
- Netflix
- wifi
In addition there is:
- a nurse onsite 24/7
- a small domestic laundry that both residents and families can use should they wish to (a regular commercial laundry service will also be available).
Reflecting best practice from around the world, Metlifecare Oaks delivers holistic care and support to older people which is focused totally on the individual, their needs and what they want out of life. The physical design of our facilities, and our staffing structures, are focused on overall wellness, not just clinical care.
The care suites within the Lees Centre at Metlifecare Oaks is a manifestation of this new model of care, where communities are based around small clusters of resident ‘households’ within the larger care community. Provision of rest home and hospital care from this purpose-built facility enables residents to continue living on site as their care needs change over time.
CARE SUITES AVAILABLE NOW
Located on the first and second floors, 4 small communities or 'households' are home to a total of 48 residents. Each household functions like a home, with its own living room and open plan kitchen and large balcony for relaxing. Whanau and friends are able not just to visit, but also use the household kitchen and even stay overnight.
Each household has:
- its own 24/7 care partners
- its own front door, with a door bell for use after hours
- lounge with fireplace
- dining area (with one large dining table)
- domestic open plan kitchen for staff, residents and whanau to use as they please
- a den or whanau room for residents and families to use during visits, or for whanau to stay overnight complete with (fold-out couch)
- a guest toilet close to the whanau rooms
Each resident’s room has:
- its own ensuite (bidet optional)
- a generous wardrobe
- smart TV with access to SKY TV and
- Netflix
- wifi
In addition there is:
- a nurse onsite 24/7
- a small domestic laundry that both residents and families can use should they wish to (a regular commercial laundry service will also be available).
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 2 Apr 2012 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 39 |
| Vacancy | Yes |
| We have vacancies for Permanent and Respite Hospital level of care. All of our rooms are premium with ensuites. Please contact 2972079 and speak to our receptionist or call Niccy, Village and Care Manager, on 021350658 | |
| Impending vacancy | Yes |
| Premium Room Charges | Yes from $32.00/day up to $32.00/day as at 06 Aug 2021 |
| Extra admission requirements due to COVID-19 | Yes |
| Updated: 1 Jul 2022 | |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 24/7 | Yes | A registered nurse is always on duty |
| Nurse Practitioner | Yes | Our Nurse Practitioner is just a phone call away and visits once a month | |
| Healthcare Assistants/Caregivers | 24/7 | Yes | Experienced and trained care assistance is available at all times |
| Physiotherapist | Yes | We have a contracted physiotherapist available as needed | |
| Occupational Therapist | Negotiable | Occupational therapy is arranged as it is required. | |
| Diversional Therapist | Yes | Our Assistant Diversional Therapist, Sherri, works together with residents on their life enrichment program | |
| Activities Co-ordinator | No | Our Assistant Diversional Therapist, Sherri, works together with residents on their life enrichment program and our care partners assist residents in this regard | |
| Hairdresser | Yes | Appointments are made with our hairdresser on two days each week. | |
| Podiatrist | Yes | Our podiatrist calls by arrangment as residents have a need. | |
| Dietitian | Yes | This service is provided by our contracted caterers. | |
| Kaumatua | Yes | Our Kaumatua is on call. | |
| Chaplain/Spiritual Advisor | Yes | As well conducting Sunday Worship Services and meeting personal needs as required, our Chaplain is available to residents with or without appointment every Tuesday and Frday from 11.00 am until 4.00 pm. | |
| Other Personnel | Yes | A team of Volunteers assists with weekly activities, transport, entertainment, home groups and the like. | |
| Updated: 15 Dec 2017 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | Our experienced RNs can support oxygen management with portable tank supply or through an Oxygen concentrator. We can provide respite training for ongoing community management if required. |
| Gastronomy/Nasogastric Management | Yes | Our RNs are experienced in the provision and support of direct gastric feed management |
| Bariatric (Care of the very overweight) | No | We do not have the necessary equipment for bariatric management |
| Palliative Care (Contracted) | Yes | Our care team work in partnership with whanau to facilitate dignified and compassionate end of life care. Our RNs can administer oral or sub cutaneous medications during this time. |
| End of Life/Palliative Care | Yes | Our care team work in partnership with whanau to facilitate dignified and compassionate end of life care. Our RNs can administer oral or sub cutaneous medications during this time. |
| IV Antibiotic Capability | Yes | We cannot manage central or PICC lines but we can administer antibiotics through a short peripheral luer. |
| Wound Care | Yes | We have trained RNs who work in collaboration with CMDHB clinical specialists and district nurses |
| Diabetic Care | Yes | we are experienced in the management of diabetes and complications associated with diabetes In liaison with Specialists at Middlemore Hospital. |
| Continence Advice | Yes | We have a trained team to assess and provide support and guidance based on each individual residents needs. |
| Stomal Therapy | Yes | We will accept residents requiring either post surgical management and training or long term stoma management, in collaboration with the specialists at CMDHB |
| Stroke Rehabilitation | Yes | Dependent on the level of care required - we are able to manage residents with rehabilitation needs in collaboration with community service such as the Stroke Foundation Field Officer. |
| ACC Rehabilitation | Yes | We can provide post trauma cares relative to the clinical needs of the resident. |
| Spinal Injuries Care | Yes | We can provide post trauma cares relative to the clinical needs of the resident. |
| Infection Control | Yes | We have trained RNs who work in collaboration with CMDHB specialists and district nurses |
| Surgical Followup | Yes | We can provide post surgical cares relative to the clinical needs of the resident. |
| Psychiatric Care | Yes | We can manage mild dementia, however more acute forms of mental illness are managed through specialty service at CMDHB |
| Clinical Management | Yes | We have 24/7 RN cover with back up from an Assistant Carel Manager(ACM) and a Village and Care Manager (VCM) |
| Other Specialties | Yes | Selwyn Foundation is a Faith/ Tikanga based organisation and Spiritual Wellness or Taha Wairua underpins our model of care and the additional services provided at Selwyn Oaks. Our 'Household' model of care is designed to enrich the lives of residents through strengthening Resilience, Growth, Belonging, Contentment and Spirituality. |
| Updated: 27 Aug 2019 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | niccy.brougham@selwynfoundation.org.nz |
| Carer Support | Yes | niccy.brougham@selwynfoundation.org.nz |
| Private Paying | Yes | niccy.brougham@selwynfoundation.org.nz |
| Booking can be made in advance | Yes | niccy.brougham@selwynfoundation.org.nz |
| Updated: 27 Aug 2019 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | This is encouraged as we recognise that for permanent residents, Selwyn Oaks is their home. |
| Single Rooms | Yes | There are 48 single rooms available in our hospital. Each room has its own ensuite. |
| Rooms suitable for a couple | Yes | Some of our rooms have adjoining doors so that couples can be together and also in their own care space. |
| Connecting Rooms | Yes | Some of our rooms have adjoining doors so that couples can be together and also in their own care space. |
| Ensuite | Yes | All hospital rooms have full ensuite - premium rates apply. |
| Alcohol Permitted | Yes | Some medications are not compatible with alcohol and we encourage moderation in this aspect. We do have a happy hour every Friday. We have a restaurant and bar on the ground floor in addition to the kitchens, dining rooms and lounges in each household. |
| Pets In Residence | Yes | We are located on the shores of the manukau and there is a wealth of bird life in our grounds and vicinity. We also have some chickens and 2 caged song birds in one of the households - Sel & Wyn our beautiful canaries. Tropical Fish enjoy life in our tank in the café. |
| Negotiate To Bring Own Pet | Yes | Selwyn Foundation encourages residents to develop a sense of belonging and meaningful engagement in life. We have a policy around pets which can be explained if there is a requirement from a resident. |
| Phone Access In Own Room | Yes | Phone access is by request and a contract is entered into with the resident and the phone company. |
| Wifi | Yes | Wifi is available. Please ask about this at reception. |
| Resident can adjust heating in own room | Yes | Under floor heating is installed in all bedrooms. Our maintenance team can be contacted for personal requirements and trouble shooting. |
| Lounges/seating areas | Yes | Each household (x4) has a lounge, dining room and kitchen. There are other lounges , a café and a restaurant on the ground floor. |
| Gay / LGBT IQ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | |
| Provide End of Life/Palliative Care | Yes | End of life care is provided by a skilled care team to support resident dignity, and provide compassionate care for family and friends. Our small chapel can be booked for celebrations of a loved ones life and to farewell them in an intimate and special way. |
| Day Programme for day stay clients | Yes | Available at a specialised facility on-site in conjunction with the local Anglican Parish workers. Ph: 297 2238 |
| Outings | Yes | Selwyn Oaks residents enjoy frequent outings in our comfortable and well equipped van. These outings are reported in our monthly newsletter and are always a talking point with residents and families. In winter we take soup and nibbles and in summer we take packed lunch and picnic if we are able. |
| Whanau Room | Yes | Each household has an overnight room with a fold down double bed, children's toys and bathrooms in close proximity. Comfortable chairs. |
| Maori Kaupapa | Yes | Care is individualised to meet resident needs. Whanau are welcomed into the household and expected to participate in the life of the resident as they wouldat home. Our facilities are flexible and can be utilised for celebrations and whanau events in consultation with our management team. The Selwyn Foundation kaumatua is available and related iwi are welcome to participate in residents care programmes. |
| Residents Committee | Yes | We do not have a specifically appointed committee but monthly meetings are organised with minutes published. |
| Family Committee | Yes | There is a regular family meeting held on site at Selwyn oaks. Group emails about important events are sent on an as need basis. |
| Newsletter | Yes | Selwyn Oaks publishes a monthly newsletter. Additional copies can be sought from our reception desk. |
| Policy for management of challenging behaviour | Yes | All residents are treated with care and respect. We have a range of diversional therapies to support mental wellness an, resilience and engagement. Our management team are available for families to discuss residents needs if required. |
| Confused Residents | Yes | Confused residents are treated with care and respect. We have a range of diversional therapies to support mental wellness an, resilience and engagement. |
| Rural Setting | Yes | We are located on the shores of the manukau harbour at Papakura. We are in close proximity to shops but also have some beautiful natural waterfront walkways. |
| Smokers Room | No | Selwyn Oaks is a smoke free facility. We recognise that smoking is an addiction and we offer support to residents who wish to give up. |
| Smoking Permitted | No | Selwyn Oaks is a smoke free facility. We recognise that smoking is an addiction and we offer support to residents who wish to give up. |
| Semi-Secure | Yes | Our buildings are locked with access via an intercom from 5pm until 8am. We do not have a secure dementia care facility. |
| Updated: 27 Aug 2019 | ||
Special Features
| The Lees Centre - was commissioned in 2018. The village now comprises 16x 2 bedroom independent living villas; and a 48 room integrated hospital level care facility comprising 4 households of 12 residents each. |
| Updated: 27 Aug 2019 |
Interests & Activities
| Life enrichment program for all residents, Activity programme, Age Concern, Big print books, Bingo, Board games, Bowls, Breakfast in bed, Cards, Care and Craft, Chapel, Children, Church, Classical Music, Craft, Electric beds, Entertainers, Entertainment, Exercises, Games, Garden, Happy Hour, Housie, Indoor Games, Internet, Jigsaw, Library, Minibus, Movies, Outings, Shopping, Sky TV, Videos |
| Updated: 15 Dec 2017 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | As all of our rooms are premium rooms (ensuites) there is a small additional charge which is not subsidised. External providers such as podiatry, hair dressing are paid for by the resident. | |
| Staffing qualifications and details | The weekly menu is drafted by our catering provider. The meal preparation and kitchen management is over seen by Jo and Hans, our qualified chefs. | |
| Details about meals | Each household has its own kitchen as well we have the main kitchen on the ground floor. Meals are prepared by the main kitchen on site and delivered to the households. also - Residents and families are able to prepare their own meals at any time using the household kitchen facilities. Care staff assist residents with their meals as required. Residents have an option to eat in their rooms and are encouraged to eat at the large shared dining table in the shared dining room. Mealtime has cultural significance for many people and it an opportunity for interaction with other residents, staff and families and helps to combat the loneliness associated with advancing age. | |
| Associated Complexes | We have a restaurant and a café on the ground floor which can be booked by families and residents for small functions. Visitors can also purchase a meal on request with the chef. | |
| Updated: 27 Aug 2019 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Fijian Indian | Yes | |
| Flemish | Yes | Flemish is accessible through our Residential Services Manager. |
| Interpreter | Yes | Either through a staff member or the local DHB Interpreter Service. |
| Maori - Te Reo | Yes | |
| Other Information | Yes | With staff members and residents from many different countries, we are often able to meet residents' needs - please ask our manager for help. |
| Updated: 27 Jun 2012 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | Sunday weekly Services are held in the main lounge. The Chaplain is available to all. |
| Inter denominational | Yes | All are welcome at worship - or to avail themselves of the chapel and/or the chaplains services. |
| Updated: 27 Aug 2019 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 1.00 Km | Stagecoach bus services stop nearby on. the Great South Road. The train station is about 3 kilometres away at Papakura. |
| Shops | A mini-market convenience store operates in the Village, and there is a dairy just outside, close to the main gate. | |
| Mall | 3.00 Km | Selwyn Oaks Village is an equal distance from two shopping centres at Papakura and Takinini respectively. |
| Parks | 3.00 Km | Beautiful nature walks run past the village around the shores of the Manukau Harbour . The botanical gardens in Manurewa are not far away. Hunua falls is a lovely spot to visit in the summer and there are many beaches and regional parks to the east of the facility. |
| Library | We have a small library with a working internet capable computer on our ground floor. the library is managed by volunteers from the village and is well utilised. We also have a reading group run by volunteers for our residents . | |
| Updated: 27 Aug 2019 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| New Zealand Aged Care Association (NZACA) | Yes | |
| New Zealand Council of Christian Social Services (NZCCSS) | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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| Updated: 18 Oct 2007 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
