Jump to Content

Palms Home & Hospital - Medical and geriatric hospital care

Send me an
Information Pack
At a glance
Palms Home & Hospital
54 - 56 Puhinui Road
Auckland 2025
Postal Address
56 Puhinui Road
Auckland 2104
Counties Manukau
View Phone Number
View Fax Number
View Email Address
Nilam Naidu - 09-2785966
Auckland Healthcare Group
Other services

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Restrictions - critical visitors only
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 15 Nov 2018
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 34
Vacancy Yes
Impending vacancy No
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 28 Jun 2022
Type Hours Per Week Status Details
Registered Nurse Yes Registered Nurse on duty 24hrs, 7 days a week.
Healthcare Assistants/Caregivers Yes Caregivers on duty 24hours, 7 days a week.
Physiotherapist Yes Weekly visit by Physiotherapist
Occupational Therapist Yes
Diversional Therapist Yes
Activities Co-ordinator Yes Activities Co-ordinator is available full time Monday to Friday
Hairdresser Yes
Podiatrist Yes Routine visits
Dietitian Yes
Accredited Visitors Yes We have close contact with all medical Depts
Kaumatua Yes We are able to assist with providing a Kaumatua if one is required.
Chaplain/Spiritual Advisor Yes We are able to assist with providing a Chaplain/Spiritual Advisor if one is required.
Other Personnel Yes Directors and Management
Updated: 15 Nov 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes We have support from South Auckland Hospice regarding pain management for End of Life care
IV Antibiotic Capability Yes
Dialysis Yes We care for dialysis residents. Peritoneal dialysis is carried out on site.
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes
ACC Rehabilitation Yes
Tracheotomy Care Yes
Infection Control Yes
Surgical Followup Yes
Clinical Management Yes
Other Specialties Yes Dialysis cares
Updated: 15 Nov 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We offer short stay accommodation on a casual or regular basis.
Carer Support Yes We offer short stay accommodation on a casual or regular basis, providing relief for people who care for their elderly relatives at home.
Other Short Stay Programme Yes Day Care
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 15 Nov 2018
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Rooms suitable for a couple Yes
Connecting Rooms Yes
Ensuite Yes
Alcohol Permitted Yes
Phone Access In Own Room Yes We have a telephone in each wing for residents use. A telephone can be installed in room.
Wifi Yes
Resident can adjust heating in own room No Underfloor heating remains on constantly.
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes We have two lounges and sheltered outdoor areas
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Day Programme for day stay clients Yes Day Care is offered from 6am to 6pm any day of the week. No time limit - you are more than welcome to discuss with Manager
Outings Yes
Whanau Room Yes
Maori Kaupapa Yes Can be easily accessed
Residents Committee Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes Alzheimers type
Smokers Room Yes Outside closed in deck area
Smoking Permitted Yes Smoking is permitted in the designated areas
Semi-Secure No Two out door garden settings that are fully fenced
Updated: 15 Nov 2018
Special Features
Special Features
Home is on one level - no steps or stairs and exceptionally wide hallways.

Individual rooms with ensuites.
Updated: 15 Nov 2018
Interests & Activities
Interests & Activities
Happy hour and birthday celebrations
Sky TV, Hindi TV, Movies, videos, Breakfast in bed, Bingo,
Daily art and craft and activity programmes to suit all cultures.
Exercise, music, jigsaw, sing a longs, Physio needs, massage therapy, games, entertainers, shopping and trips.
, Aromatherapy, BBQ, Art, Cards, Classical Music, Church, Cooking, Craft, Dancing, Entertainers,Flower arranging, Games, Gardening, Indoor Games, Jigsaw, Music, Newspaper reading, Quizzes.
Updated: 15 Nov 2018
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please contact Manager
Staffing qualifications and details Friendly and competent staff
Details about meals Home cooked meals
Updated: 19 Apr 2021
Languages Spoken
Languages Spoken
Language Status Details
Cantonese Yes Staff
Chinese Yes Staff
Chinese dialect Yes
Cook Island Maori Yes Staff and residents
Dutch Yes
English Yes Staff and residents
Fijian Yes
Fijian Indian Yes Staff and Residents
Filipino Yes Registered Nurse
Gujarati Yes
Hindi Yes Staff and residents
Interpreter Yes
Mandarin Yes Staff
Maori - Te Reo Yes Residents
Niuean Yes Staff
Punjabi Yes Staff and residents
Rarotongan Yes
Samoan Yes Staff and residents
Tongan Yes Staff and residents
Updated: 15 Nov 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Non denominational Yes
Updated: 15 Nov 2018
Location Distance Details
Public Transport Public transport is two minutes away. Train Station 5 minutes and Airport 15 minutes.
Shops We are two minutes from Manukau City Centre and Super Centre and close to all amenities.
Mall Hunters Plaza and Westfield Manukau. Botany Town Centre 15 minutes away.
Parks Allenby Park is 1km and The Gardens in Maurewa is a 5 minute drive.
Library Three major libraries. Two at Manukau including Government Library and one in Papatoetoe which is 3 minutes away.
Updated: 15 Nov 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Care Association New Zealand Yes
National Certificate in Diversional Therapy Yes
Other details Yes Eldernet
Care Association New Zealand
Updated: 15 Nov 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.