Pāpāmoa Beach Village - Metlifecare Care Home
At a glance
- Vacancy
- No
- Name
- Pāpāmoa Beach Village - Metlifecare Care Home
- Category
- Hospital
- Address
- 2 Te Okuroa Drive
Papamoa Beach
Papamoa 3118 - Postal Address
- Same as above
- DHB
- Bay of Plenty
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Polly Delfim - (07) 542 1933
- Owner
- Metlifecare
- Nurse Manager
- Trudy Anderson - (07) 925 6430
Other services
Photos
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Map
Reviews
Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.
Our spacious new Papamoa Beach Village care home has been designed to be just that – a real home, where the choices and preferences of our residents are paramount.
It starts with our layout, which is very different from the care facilities of old. Our care home residents live in smaller family-like groups of no more than twelve. Each group’s area is decorated in different colours, and most of our bright and friendly individual rooms are well positioned for views and sunshine.
Every room has easy access to the group’s shared kitchen, dining and lounge area. This light and comfortable living space feels just like stepping into a family home, where residents, their family and friends can relax together.
When it comes to dining, residents have real options – whether to have their main meal during the day or evening, and the time they’d like to have it, as well as a choice of menu options. They can decide how and where they dine – together in their group’s dining room, or with residents in other groups; in their own rooms, if they feel tired or unwell; or with friends and family at the village’s Café.
And we’re throwing away the rulebook for things like showering (how often and when); times to rise in the morning and go to bed at night; and activities to take part in. These and other choices are firmly in residents’ hands.
And, as you’d expect, there is 24-hour support and assistance on hand from familiar, caring and professional staff in a safe and secure environment.
It starts with our layout, which is very different from the care facilities of old. Our care home residents live in smaller family-like groups of no more than twelve. Each group’s area is decorated in different colours, and most of our bright and friendly individual rooms are well positioned for views and sunshine.
Every room has easy access to the group’s shared kitchen, dining and lounge area. This light and comfortable living space feels just like stepping into a family home, where residents, their family and friends can relax together.
When it comes to dining, residents have real options – whether to have their main meal during the day or evening, and the time they’d like to have it, as well as a choice of menu options. They can decide how and where they dine – together in their group’s dining room, or with residents in other groups; in their own rooms, if they feel tired or unwell; or with friends and family at the village’s Café.
And we’re throwing away the rulebook for things like showering (how often and when); times to rise in the morning and go to bed at night; and activities to take part in. These and other choices are firmly in residents’ hands.
And, as you’d expect, there is 24-hour support and assistance on hand from familiar, caring and professional staff in a safe and secure environment.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 14 Nov 2019 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 17 |
| Vacancy | No |
| no beds | |
| Impending vacancy | No |
| Premium Room Charges | Yes as at 14 Jun 2022 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
| Updated: 27 Jun 2022 | |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | ||
| Nurse Practitioner | Yes | ||
| Healthcare Assistants/Caregivers | Yes | ||
| Physiotherapist | Yes | ||
| Diversional Therapist | Yes | ||
| Hairdresser | Yes | ||
| Podiatrist | Yes | ||
| Dietitian | Yes | ||
| Kaumatua | Yes | ||
| Chaplain/Spiritual Advisor | Yes | ||
| Updated: 14 Nov 2019 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| Bariatric (Care of the very overweight) | Yes | |
| Palliative Care (Contracted) | Yes | |
| End of Life/Palliative Care | Yes | |
| Dialysis | Yes | We are able to provide care and qualified nursing assistance to residents under peritoneal dialysis. |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Tracheotomy Care | Yes | |
| Spinal Injuries Care | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Psychiatric Care | Yes | |
| Clinical Management | Yes | |
| Updated: 14 Nov 2019 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | |
| Carer Support | Yes | |
| High Care Needs | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | We accept respite bookngs within 2 weeks in advance, depending on bed avaiability. |
| Updated: 14 Nov 2019 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | |
| Connecting Rooms | Yes | |
| Ensuite | Yes | |
| Alcohol Permitted | Yes | |
| Phone Access In Own Room | Yes | Available on request |
| Wifi | Yes | |
| Resident can adjust heating in own room | Yes | |
| Lounges/seating areas | Yes | |
| Gay / LGBT IQ Friendly | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Palliative Care Contract | Yes | |
| Outings | Yes | |
| Whanau Room | Yes | |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Updated: 14 Nov 2019 | ||
Interests & Activities
| Activity programme, Big print books, Billiards, Bingo, Breakfast in bed, Canine friends, Cards, Children, Cooking, Craft, Dancing, Electric beds, Entertainment, Entertainers, Exercises, Games, Garden, Gardening, Happy Hour, Holidays, Housie, Indoor Games, Internet, Library, Mah Jong, Movies, Music, Newspaper reading, Outings, Park, Parties, Pastoral care, Picnic facilities, Pool, Pool table, Quizzes, Reading, Sing-a-longs, Singing, Vegetarian, Videos |
| Updated: 14 Nov 2019 |
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Dutch | Yes | |
| English | Yes | |
| Fijian | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| German | Yes | |
| Hindi | Yes | |
| Interpreter | Yes | |
| Korean | Yes | |
| Maori - Te Reo | Yes | |
| Portugesse | Yes | |
| Punjabi | Yes | |
| Spanish | Yes | |
| Updated: 14 Nov 2019 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
