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Observatory Village Care

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Observatory Village Care
21 Stoke Street
Oamaru 9400
Postal Address
Same as above
Southern (Otago)
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Scott Elliffe - (03) 434 5450
Observatory Village Lifecare Ltd
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The Mission of Observatory Village Lifecare is to provide an environment where residents can live well; receive care and services that are appropriate to their needs; and feel part of a community.
Service/Facility Details
Service/Facility Details
Contract with Te Whatu OraYes
ORA Applies No
Updated: 23 Nov 2023
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 32
Vacancy No
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Some Rooms from $13.50/day up to $30.00/day as at 01 Feb 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Unknown
Updated: 22 Feb 2024
Type Hours Per Week Status Details
Registered Nurse 40+ Yes 12 Registered Nurses. The Clinical Manager has a number of years experience in elderly care.
Nurse Practitioner Yes We have access to a Nurse Practitioner from Mental Health Services for Older People
Enrolled Nurse Yes We have 2 very experienced Enrolled Nurses in our team
Healthcare Assistants/Caregivers Yes 24 hours a day - 7 days a week
Physiotherapist 0.00 Yes Weekly visits, plus we employ a Physio Assistant for 4 mornings a week
Occupational Therapist 0.00 Negotiable This can be accessed through Oamaru Hospital
Social Worker (on site) 0.00 No Every Resident has access to the Needs Assessors at the Oamaru Hospital.
Diversional Therapist Negotiable
Activities Co-ordinator Yes We provide 60+ hours per week Activities Programme. We have an Activities Coordinator and 2 Activities Assistants - all with a variety of different skills and long experience within the Rest Home industry.
Hairdresser Yes Pam Milmine operates the Hair Salon in the village complex. All residents are welcome to use her services.
Podiatrist Yes We have 2 Podiatrists who visit our Residents every 6-8 weeks,, or earlier if there is a need.
Dietitian No We can access a Dietitian
Kaumatua No This can be arranged as requested
Chaplain/Spiritual Advisor Negotiable All denominations visit the Home regularly.
Other Personnel Yes Assistant Manager, Clinical Manager, Care Givers, Cooks, Kitchen Staff, Cleaners, Laundry staff, Financial Officer, Receptionist, Maintenance person.
Updated: 23 Nov 2023
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We have our own oxygen cylinders and oxygen concentrators.
Gastronomy/Nasogastric Management Yes PEG feeds can be catered to
Palliative Care (Contracted) Yes When required.
End of Life/Palliative Care Yes We provide palliative care. RN's on duty for assistance 24 hours a day seven days a week. We have support from Otago Hospice
Dialysis No Would have to go through Dunedin Public Hospital.
Wound Care Yes The nurses have undertaken various wound care training.
Diabetic Care Yes Have access to the Diabetic Educator at Oamaru Hospital. The R.N.'s have had training in this field.
Continence Advice Yes Have access to information and advice from the Southern District Health Board Incontinence Nurse. The nurses attend on-going education on continence.
Stomal Therapy Yes Have access to the Stoma Nurses at the Isis Centre in Dunedin.
Stroke Rehabilitation Yes Nursing staff have experience with Stroke Rehabilitation. The Stroke field officer from Oamaru is available for extra training or resources.
Tracheotomy Care No Would have to go through Dunedin Public Hospital.
Spinal Injuries Care No Would have to go through Dunedin Public Hospital.
Infection Control Yes Infection Control Team co-ordinated in house by Clinical Manager. We have a team consisting of the Clinical Manager, RN's, Kitchen staff, Cleaners and Caregivers to review all policies and systems.
Surgical Followup Yes We will take any resident to an appointment that needs follow-up surgery.
Psychiatric Care Yes We have a Psychogeriatrician and a Nurse Practitioner who visits on an as needs basis.
Community Health No Would have to go through Dunedin Public Hospital.
Clinical Management Yes Experienced Clinical Manager - Attends inservice on most areas of Geriatric care and continues to update her skills with education.
Other Specialties Yes Would have to go through Oamaru Public Hospital.
Updated: 23 Nov 2023
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes If and when bed available
Carer Support Yes If and when bed available
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes As beds cannot always be guaranteed if booked well in advance we advise families to keep in contact and check on availability nearer to the time needed.
Updated: 23 Nov 2023
Feature Status Details
May Bring Own Furniture Yes Rooms are furnished with a hospital bed with pressure relieving mattress, bed side cabinet, chest of drawers, wardrobe, lazy boy recliner and a visitors chair. Residents are welcome to bring in photos, and small items.
Single Rooms Yes Every room at Observatory Village is a single room.
Ensuite Yes All rooms have a full ensuite with toilet, shower and hand basin, vanity unit, mirror, towel rail, and hooks
Alcohol Permitted Yes We have 'happy hour' on a Friday in the Community Centre. Alcohol where appropriate is permitted in Resident's Rooms.
Pets In Residence Yes We have a number of residents with cats
Phone Access In Own Room Yes Residents can choose to have a phone in their room. We organise the installation through our phone system for a monthly charge.
Wifi Yes Wifi is available through out the building for a monthly fee
Resident can adjust heating in own room Yes The whole building has underfloor heating. There are also radiator panels in each resident's room which can be manually adjusted
Cater for under 65 yrs with Disability Yes On a case by case basis. This is usually arranged with the social workers at the Oamaru Hospital and the Care Co-ordination team in Dunedin
Lounges/seating areas Yes Observatory Village has a care centre Atrium and a community centre which all residents are welcome to use. Both lounges and the Movie room have large flat screen TV"s. All have SKY. The internal courtyard and outside areas have seating to enjoy the sun.
Provide End of Life/Palliative Care Yes We do accept palliative care residents.
Palliative Care Contract Yes We do accept palliative care residents.
Outings Yes We have an 11 seater van with a platform hoist and room for 2 wheelchairs. Outings are scheduled as part of our Activities programme.
Whānau Room Yes There is a specific Whanau room where families and visitors can relax, watch TV, make a hot drink and spend the night if required.
Māori Kaupapa Yes Can be arranged as requested.
Residents Committee No There are residents meetings monthly.
Family Committee No We encourage families to be involved with the Residents care and ask them to assist with information for the Resident's care plan.
Newsletter Yes Newsletters are published monthly and are available for residents and family.
Policy for management of challenging behaviour Yes There is a policy and staff are educated on dealing with challenging behaviour.
Confused Residents Yes We do take confused residents and they can stay with us for as long as we can manage their cares. We will consult with family if and when their condition deteriorates and their (or others) safety becomes a concern.
Rural Setting No We have views of the sea and the mountains
Smoking Permitted Yes Residents have the right to smoke. Not many do, and if one does smoke they can only do this outside in allocated areas and for as long as they are safe.
Updated: 23 Nov 2023
Interests & Activities
Interests & Activities
Activity programme,Housie, Breakfast in bed, Care and Craft, Concerts, Craft, Email, Entertainment, Exercises, Entertainers, Happy Hour, Garden, Indoor Games, Library, Massage, Minibus, Music, Outings, Parties, Pianist, Quizzes, Reading, Shopping, Sing-a-longs, Singing, Videos, Big print books
Updated: 23 Nov 2023
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Full fees and what the fees do not include can be accessed by phoning Observatory Village and asking for a pack to be sent out. Due to the government changing the cap for Subsidy payment it is difficult to give this information in this forum.
Staffing qualifications and details Trained Staff delivering excellent care is an important focus. All caregivers are assisted to achieve Level 3 Healthcare Worker qualification
Details about meals Our meals are delicious! All food is prepared in our own kitchen on the premises. We can cater for different dietary needs such as diabetics and vegetarians.
Updated: 23 Nov 2023
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Filipino Yes
Hindi Yes
Tuvalu Yes
Updated: 23 Nov 2023
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes Whilst we are not affiliated to any one religion we do have services on a monthly basis. These are shared on a rotational basis among different churches in Oamaru. We have a Chapel available within the community centre.
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Updated: 23 Nov 2023
Location Distance Details
Public Transport 0.00 Km Taxis very convenient and reasonably priced. No bus service in Oamaru.
Shops 1.00 Km Close to The Warehouse, Countdown & the Post Office. Main shopping area across the road from these 3 shops.
Mall 0.00 Km No malls in Oamaru yet.
Parks 1.00 Km Oamaru Gardens on Chelmer Street close by. Recommended viewing.
Library 1.50 Km Located in the main street. Visits are made by car for Residents wishing to visit the Library.
Updated: 23 Nov 2023
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes
Aged Care Association New Zealand (ACA)
Updated: 23 Nov 2023

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.