Lake Wakatipu Care Centre
At a glance
- Vacancy
- Yes
- Name
- Lake Wakatipu Care Centre
- Category
- Hospital
- Address
- 20 Douglas Street
Frankton
Queenstown 9300 - Postal Address
- 20 Douglas Street
Frankton
Queenstown 9300 - DHB
- Southern (Southland)
- Phone
- View Phone Number
- View Email Address
Personnel
- Manager
- Maurice David - 03 442 3780
Other services

We would be delighted to have the opportunity to talk to you about our care. Please call on 03 442 3780.
Service/Facility Details
Detail | Status |
---|---|
Contract with DHB | Yes |
Certification | Yes |
ORA Applies | No |
Updated: 1 Jun 2021 |
Bed and Vacancy Details
Detail | Status |
---|---|
Approximate number of beds at this level of care | 18 |
Vacancy | Yes |
Impending vacancy | No |
Premium Room Charges | No |
MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
Extra admission requirements due to COVID-19 | Please enquire |
Updated: 23 Jun 2022 |
Personnel
Type | Hours Per Week | Status | Details |
---|---|---|---|
Registered Nurse | Yes | We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care. | |
Enrolled Nurse | Yes | ||
Healthcare Assistants/Caregivers | Yes | Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents. | |
Physiotherapist | Yes | A local physiotherapist calls in on a regular basis. | |
Occupational Therapist | Yes | As required. | |
Social Worker (on site) | Yes | As required. | |
Diversional Therapist | Yes | As required. | |
Activities Co-ordinator | Yes | Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips. | |
Hairdresser | Yes | Our hairdresser visits on a regular basis and provides a great service at a reasonable price. | |
Podiatrist | Yes | Our skilled podiatrist visits regularly. | |
Dietitian | Yes | All menus are Dietitian approved. Our Dietitian is available for general advice and oversight of specialised needs. | |
Accredited Visitors | Yes | This can be arranged on an individual basis. | |
Kaumatua | Yes | ||
Other Personnel | Yes | A wide range of entertainers - Allied Health Professional as needed - A GP who visits regularly and is also available on-call. | |
Updated: 18 Jul 2014 |
Specialities or Areas of Expertise
Specialities or Areas of Expertise | Status | Details |
---|---|---|
Oxygen Management | Yes | We have a registered nurse on duty 24 hours a day who can provide this level of care. |
Gastronomy/Nasogastric Management | Yes | We have a registered nurse on duty 24 hours a day who can provide this level of care. |
Palliative Care (Contracted) | Yes | Individual palliative care funding may be available. |
End of Life/Palliative Care | Yes | It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care. |
IV Antibiotic Capability | Yes | |
Dialysis | Yes | We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemo dialysis. |
Wound Care | Yes | We work together with GP's and specialist wound management nurses as required. |
Diabetic Care | Yes | We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet. |
Continence Advice | Yes | We manage residents needs and provide a range of continence products with visits by community nurse specialist on request. |
Stomal Therapy | Yes | We manage residents needs and provide a range of products with visits by community nurse specialists on request. |
Stroke Rehabilitation | Yes | We provide support for residents who have had a stroke. This may include physiotherapy and special diet options. |
Tracheotomy Care | No | Your special needs can be discussed prior to admission. |
Spinal Injuries Care | Yes | Your special needs can be discussed prior to admission. |
Infection Control | Yes | We meet all infection control standards. |
Surgical Followup | Yes | We are able to care for people following surgery and provide a range of convalescent care options. |
Psychiatric Care | Yes | We will provide referrals to other services as required. |
Community Health | Yes | We link with community health professionals as required. |
Clinical Management | Yes | Our Manager is a registered nurse. |
Other Specialties | Yes | Available as required. |
Updated: 18 Jul 2014 |
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay | Status | Details |
---|---|---|
Respite | Yes | We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home. |
Carer Support | Yes | We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home. |
Subsidised | Yes | Subsidy may be available. |
Private Paying | Yes | We welcome people who are self funded or have insurance cover. |
Booking can be made in advance | Yes | According to bed availability. |
Updated: 18 Jul 2014 |
Features
Feature | Status | Details |
---|---|---|
May Bring Own Furniture | Yes | Residents are welcome to personalise their room. We understand the importance of making it feel like home. |
Single Rooms | Yes | We have nicely appointed single rooms. |
Shared Rooms | Yes | We have no shared rooms, although we would accommodate a husband and wife, who wished to have the same room - negotiable and subject to availability. |
Rooms suitable for a couple | Yes | |
Ensuite | Yes | We have a number of rooms available with ensuites. Additional charges apply to these rooms. |
Alcohol Permitted | Yes | |
Negotiate To Bring Own Pet | Yes | We are happy to discuss options for your pets. |
Phone Access In Own Room | Yes | You are welcome to have a phone and internet installed at your own cost. |
Resident can adjust heating in own room | Yes | We have under floor heating, that can be adjusted in sections of the care home. |
Cater for under 65 yrs with Disability | Yes | We discuss your special needs prior to admission. |
Lounges/seating areas | Yes | |
Primary Health Funded Short Term Care | Yes | You may qualify for Primary Options For Acute Care Funding. Ask your GP for details. |
Provide End of Life/Palliative Care | No | It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care. |
Palliative Care Contract | Yes | Individual funding may be available. Ask your GP or the hospital for more details. |
Day Programme for day stay clients | Yes | It is possible for people to join us during the day and return home at night. |
Outings | Yes | As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics. |
Whanau Room | Yes | We have areas available where residents and their families can spend quiet time together. |
Maori Kaupapa | Yes | We respect all cultures. |
Residents Committee | Yes | We have a care home residents group with regular meetings. Bupa also has a National Residents and Relatives Association. |
Family Committee | Yes | We welcome family input and hold family forums on a regular basis. |
Newsletter | Yes | The care homes newsletter is published on a regular basis. |
Policy for management of challenging behaviour | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. |
Confused Residents | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused. |
Smokers Room | Yes | Smoking is permitted within the smoker's room provided. |
Smoking Permitted | Yes | Only in the smoking area. |
Updated: 18 Jul 2014 |
Special Features
Lake Wakatipu Home and Hospital is a lovely boutique home with cosy lounges and fantastic views of the lake from a number of rooms. There are a range of room options to choose from including ensuites, single, shared or double rooms. We are located within walking distance of Queenstown airport. |
Updated: 1 Jun 2021 |
Additional Information
Topic | Details | |
---|---|---|
What's included in your fees and what's not | A government subsidy may be available for part or all of your care. | |
Staffing qualifications and details | Lake Wakatipu meets all recommended staffing levels for residential care. | |
Details about meals | Our menus are dietitian approved and cater to individual preferences and requirements. | |
Updated: 1 Jun 2021 |
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.