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Lake Wakatipu Care Centre

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Information Pack
At a glance
Vacancy
Yes
Name
Lake Wakatipu Care Centre
Category
Hospital Care
Address
20 Douglas Street
Frankton
Queenstown 9300
Postal Address
20 Douglas Street
Frankton
Queenstown 9300
DHB
Southern (Southland)
Phone
View Phone Number
Email
View Email Address
Personnel
Manager
Maurice David - 03 442 3780
Other services
Photos
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Visitors with limitations - please call us first
Lake Wakatipu Home and Hospital is a small homelike residence with cosy lounges and wonderful lake views from a number of our rooms. We offer rest home, hospital and respite care and will work with you and your local hospital to ensure that the right care is provided to meet your needs. We can also guide and support you through the process of coming into a Care Home for the first time.

We would be delighted to have the opportunity to talk to you about our care. Please call on 03 442 3780.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 1 Jun 2021
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 25
Vacancy Yes
Impending vacancy Yes
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 26 Nov 2021
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes A local physiotherapist calls in on a regular basis.
Occupational Therapist Yes As required.
Social Worker (on site) Yes As required.
Diversional Therapist Yes As required.
Activities Co-ordinator Yes Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser Yes Our hairdresser visits on a regular basis and provides a great service at a reasonable price.
Podiatrist Yes Our skilled podiatrist visits regularly.
Dietitian Yes All menus are Dietitian approved. Our Dietitian is available for general advice and oversight of specialised needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Yes
Other Personnel Yes A wide range of entertainers - Allied Health Professional as needed - A GP who visits regularly and is also available on-call.
Updated: 18 Jul 2014
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We have a registered nurse on duty 24 hours a day who can provide this level of care.
Gastronomy/Nasogastric Management Yes We have a registered nurse on duty 24 hours a day who can provide this level of care.
Palliative Care (Contracted) Yes Individual palliative care funding may be available.
End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
IV Antibiotic Capability Yes
Dialysis Yes We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemo dialysis.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advice Yes We manage residents needs and provide a range of continence products with visits by community nurse specialist on request.
Stomal Therapy Yes We manage residents needs and provide a range of products with visits by community nurse specialists on request.
Stroke Rehabilitation Yes We provide support for residents who have had a stroke. This may include physiotherapy and special diet options.
Tracheotomy Care No Your special needs can be discussed prior to admission.
Spinal Injuries Care Yes Your special needs can be discussed prior to admission.
Infection Control Yes We meet all infection control standards.
Surgical Followup Yes We are able to care for people following surgery and provide a range of convalescent care options.
Psychiatric Care Yes We will provide referrals to other services as required.
Community Health Yes We link with community health professionals as required.
Clinical Management Yes Our Manager is a registered nurse.
Other Specialties Yes Available as required.
Updated: 18 Jul 2014
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Subsidised Yes Subsidy may be available.
Private Paying Yes We welcome people who are self funded or have insurance cover.
Booking can be made in advance Yes According to bed availability.
Updated: 18 Jul 2014
Features
Features
Feature Status Details
May Bring Own Furniture Yes Residents are welcome to personalise their room. We understand the importance of making it feel like home.
Single Rooms Yes We have nicely appointed single rooms.
Shared Rooms Yes We have no shared rooms, although we would accommodate a husband and wife, who wished to have the same room - negotiable and subject to availability.
Rooms suitable for a couple Yes
Ensuite Yes We have a number of rooms available with ensuites. Additional charges apply to these rooms.
Alcohol Permitted Yes
Negotiate To Bring Own Pet Yes We are happy to discuss options for your pets.
Phone Access In Own Room Yes You are welcome to have a phone and internet installed at your own cost.
Resident can adjust heating in own room Yes We have under floor heating, that can be adjusted in sections of the care home.
Cater for under 65 yrs with Disability Yes We discuss your special needs prior to admission.
Lounges/seating areas Yes
Primary Health Funded Short Term Care Yes You may qualify for Primary Options For Acute Care Funding. Ask your GP for details.
Provide End of Life/Palliative Care No It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Palliative Care Contract Yes Individual funding may be available. Ask your GP or the hospital for more details.
Day Programme for day stay clients Yes It is possible for people to join us during the day and return home at night.
Outings Yes As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics.
Whanau Room Yes We have areas available where residents and their families can spend quiet time together.
Maori Kaupapa Yes We respect all cultures.
Residents Committee Yes We have a care home residents group with regular meetings. Bupa also has a National Residents and Relatives Association.
Family Committee Yes We welcome family input and hold family forums on a regular basis.
Newsletter Yes The care homes newsletter is published on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Smokers Room Yes Smoking is permitted within the smoker's room provided.
Smoking Permitted Yes Only in the smoking area.
Updated: 18 Jul 2014
Special Features
Special Features
Lake Wakatipu Home and Hospital is a lovely boutique home with cosy lounges and fantastic views of the lake from a number of rooms. There are a range of room options to choose from including ensuites, single, shared or double rooms. We are located within walking distance of Queenstown airport.
Updated: 1 Jun 2021
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not A government subsidy may be available for part or all of your care.
Staffing qualifications and details Lake Wakatipu meets all recommended staffing levels for residential care.
Details about meals Our menus are dietitian approved and cater to individual preferences and requirements.
Updated: 1 Jun 2021

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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