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Lady Allum

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At a glance
Vacancy
No
Care Apartment Vacancy
Soon
Name
Lady Allum
Category
Hospital
Address
20 Napoleon Ave
Milford
Auckland 0620
Postal Address
20 Napoleon Avenue
Milford
Auckland 0620
DHB
Waitemata
Phone
View Phone Number
Fax
View Fax Number
Mobile
View Mobile Number
Email
View Email Address
Web
Visit Website
Personnel
Manager
Jodi Lake
Owner
Oceania Healthcare
Village Sales
Rachel Ashton - 021 0224 4990
Manager
Jodi Lake - 021 534 816
Other services
Photos
Tap to view all photos 1/3

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Visitors with limitations - please call us first
Nestled at the end of a quiet, leafy cul-de-sac in the heart of Milford is the reputable and established Lady Allum. Lady Allum offers options for aged care and retirement living, with 1, 2 and 2+ apartments for independent living and a choice of standard and premium care rooms including Care Suites.

Milford Centre and Shore City are just a short drive away, so you’re spoilt for choice with a range of cafes and shops to enjoy. Many of Auckland’s most popular beaches are within the neighbourhood, perfect for a stroll along the beach or an ice cream. If you’re looking for something even closer, the local garden centre is within walking distance and is a favourite with the residents.

At Lady Allum, we’re proud of the outstanding level of care provided to our residents, which has been recognised through both awards and our reputation in the local community. Lady Allum is a place where residents and their families can feel at home and rely on staff for a kind and thoughtful approach.

Your room is your own private space, so you can decorate it with your favourite pictures and ornaments. Standard rooms are large enough for a single bed, a chair and a wardrobe or chest of drawers. The cost of a standard room is included in the Care Services Fee set by the DHB. Premium rooms have additional features such as more space, an ensuite bathroom or outdoor access, but you’ll need to pay an extra amount per day to cover the cost of these premium features.

Care Suites provide both Rest Home and Hospital level care, which means you can relax knowing you won’t have the upheaval of moving again if your needs increase.
All Care Suites have a heat pump and full en-suite, as well as a kitchenette with a fridge and a kettle – perfect for making a cuppa when friends and family come to visit.
You own the right to occupy your Care Suite, so you can personalise it with your favourite furniture and treasured pieces. A DHB assessment is not required for care that is paid for privately.

Hop in our van for a jaunt, you’ll never know where it will take you next. A scenic drive through the countryside, shopping trips or picnics in the park, there’s an exciting new destination each week. Or if it’s music you’re into, enjoy some me-time listening to your own personalised playlist with our award-winning I Love Music programme.

Tender Sunday roasts, hot fish and chips and scrummy homemade puddings…there’s a reason why the dining room is full before dinner! All of the above are regular features on our menu, which is packed with tasty family favourites you’d make at home. You’ll be sure to want second helpings!

Oceania is a leading provider of premium healthcare services in New Zealand. With over 40 locations across the country, we’ve been part of local communities for over 50 years. We’re recognised as industry leaders in care, winning awards for innovation, food, staff training and community engagement.

When it comes to your care, you know what you like and what you don’t like – and we want to know your preferences too. Because everyone is different, all of our residents get a personalised care plan, so from meals to medications; everything that’s important to you is covered.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 18 May 2021
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 49
Vacancy No
premium and standard room available
Impending vacancy No - Ready to view
Premium Room Charges Yes as at 21 Jun 2022
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 24 Jun 2022
Care Apartment Bed and Vacancy Details
Care Apartment Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 15
Care Apartment Vacancy Soon
available
Care Apartment Impending vacancy Yes - Ready to view
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 24 Jun 2022
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse 24/7 Yes
Nurse Practitioner Yes
Physiotherapist 16 Yes
Diversional Therapist Yes
Activities Co-ordinator 40 Yes
Hairdresser 24 Yes
Podiatrist Yes
Dietitian Negotiable
Accredited Visitors Negotiable
Kaumatua Negotiable
Chaplain/Spiritual Advisor No interdenominational
Updated: 18 May 2021
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes Gastrostomy or PEG feeding care is available. Nasogastric feeding is not available.
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stroke Rehabilitation Yes
Infection Control Yes
Surgical Followup Yes
Clinical Management Yes
Other Specialties Yes
Updated: 18 May 2021
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
High Care Needs Yes
Subsidised Yes
Private Paying Yes
Updated: 18 May 2021
Features
Features
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Ensuite Yes toilet only
Alcohol Permitted Yes
Pets In Residence Yes
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes resident requests maintenance staff to adjust temperature
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Outings Yes
Whanau Room Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Updated: 18 May 2021
Interests & Activities
Interests & Activities
Activity programme, Big print books, Aromatherapy, Board games, Canine friends, Chapel, Church, Concerts, Cooking, Craft, Electric beds, Entertainers, Exercises, Games, Garden, Golf, Happy Hour, Housie, Library, Minibus, Movies, Music, Newspaper reading, Outings, Pianist, Quizzes, Sing-a-longs, Singing, Sky TV, Videos
Updated: 18 May 2021
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not some rooms have premium room rates
Details about meals meals cooked on site by Alliance Catering.
Associated Complexes Oceania has over 40 rest homes across New Zealand
Updated: 18 May 2021
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
Chinese Yes
Cook Island Maori Yes
English Yes
Fijian Yes
Filipino Yes
Gujarati Yes
Hindi Yes
Interpreter Yes
Mandarin Yes
Samoan Yes
Tongan Yes
Updated: 18 May 2021
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Christian Yes
Inter denominational Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Updated: 18 May 2021
Distances
Distances
Location Distance Details
Public Transport 0.30 Km
Shops 0.30 Km
Mall 1.00 Km
Parks 0.00 Km parklike grounds
Library 0.20 Km mobile library visits site
Updated: 18 May 2021
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
New Zealand Aged Care Association (NZACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 18 May 2021

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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