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At a glance
217 Kupe Street
Auckland 1071
Postal Address
Same as above
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Merrin Gemmell - 09 5219015
Ngāti Whātua Ōrākei
Care Manager
Lynnie Manuel - 09 5219015
Village Manager
Merrin Gemmell - 09 5219015
Enquiries for Village & Care
reception@eastcliffe.co.nz - 09 5219015
Other services
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We are here to help support you and your family, make the transition.

Our small private hospital deals with more complex medical conditions, or palliative care. Our friendly caring team are on hand 24/7. Families are a key part of our care space, and we love seeing you visit.

Your new room will be spacious, with your own ensuite bathroom. Bring along your favorite things to put your stamp on it. Many of our rooms have been completely upgraded, with a neutral décor to work with anything you bring to make the space home.

Many of our team have been with Eastcliffe for many years, we have great staffing ratios, and provide a high level of care. We will talk with you about your nursing plan, and things that are important to you.

If you fancy joining in with activities, we do bus outings, movies in our lounge, celebrations, attend the physiotherapy class or music therapy. Or simply enjoy happy hour or get something to eat and a decent coffee with visitors from our café.

We pride ourselves in our food, with high quality ingredients, and a team of in-house chefs, our menu is seasonal, our team can assist if you have different food requirements, and we have great meals for people who have difficulty eating. You can also grab a bite at the café or a treat from the tuck shop. Whanau are also invited to join in for meals.
Service/Facility Details
Service/Facility Details
Contract with Te Whatu OraYes
ORA Applies No
Updated: 21 Mar 2023
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 14
Vacancy Soon
Impending vacancy Yes
Short stay considered No
Premium Accommodation Charges Yes from $45.00/day up to $95.00/day as at 31 Jan 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 1 Mar 2024
Type Hours Per Week Status Details
Registered Nurse Yes All shifts
Nurse Practitioner Negotiable
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes Mondays and Fridays
Occupational Therapist Negotiable
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Yes
Dietitian Negotiable
Kaumatua Negotiable
Chaplain/Spiritual Advisor Negotiable
Other Personnel Negotiable
Updated: 21 Mar 2023
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes
Infection Control Yes
Clinical Management Yes
Updated: 21 Mar 2023
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes If a bed is available respite residents are welcome
High Care Needs Yes
Updated: 16 Oct 2018
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Ensuite Yes
Alcohol Permitted Yes
Negotiate To Bring Own Pet No If on ground floor
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Cafe Yes
Gay / LGBT IQ Friendly Yes
Provide End of Life/Palliative Care Yes
Outings Yes
Māori Kaupapa Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Updated: 21 Mar 2023
Special Features
Special Features
Small care facility attached to retirement village situated in Orakei
Updated: 21 Mar 2023
Interests & Activities
Interests & Activities
Activities coordinator sets activity programmes, always includes the weekly bus trip and non denominational church service as well as Catholic service.

Residents are encouraged to participate but the level of participation is their own choice.
Updated: 20 Dec 2019
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Nursing care, medical attendance, and medications as per schedule. There are extra charges for hairdressing and podiatry, unless prescribed by a medical professional, eg for a diabetic.
Staffing qualifications and details Well staffed with caregivers and a registered nurse on all shifts
Details about meals Main meal is at night.
Updated: 17 Jun 2020
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Interpreter Yes
Māori - Te Reo Yes
Samoan Yes
Tagalog Yes
Tongan Yes
Updated: 21 Mar 2023
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Denominations/Faiths represented Yes Any faith or denomination is welcome
Updated: 21 Mar 2023
Location Distance Details
Public Transport Train station at Orakei, bus stop Te Arawa St
Shops Eastridge closest, half way between St Heliers and Remuera.
Mall Eastridge
Parks On edge of Bastion Point
Library Library on site, mobile library visits
Updated: 23 Sep 2013
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Approved provider of Professional Development and Recognition Programme Yes
Aged Care Association New Zealand (ACA) Yes
Registered Retirement Village? Yes
Retirement Village Accreditation (Expiry date) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Approved provider of Professional Development and Recognition Programme Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 17 Jun 2020

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.