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Cook Street Nursing Care Centre

At a glance
Cook Street Nursing Care Centre
141 Cook St
West End
Palmerston North 4410
Postal Address
Same as above
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Finah Singson/ Anna Blackwell - 358 8530
Anna Blackwell & Wayne Porter - 021752032
Clinical Lead
Brian Momongan - 358 8530
Other services
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Visitors as usual (but not if you're unwell or recently returned from overseas)
Wayne and I purchased this business on the 22nd November 2017. We are very proud to be the owner operators of this small and special home for older adults. We believe we are the only privately owned and operated facility left in Palmerston North. This gives us a unique opportunity to make decisions on the spot and tailor care to individual resident and family needs. We are also able to accommodate respite care or private recuperation dependent on vacancies.
We are very proud to have recently been awarded a four year certification audit recognizing the high quality care we can offer at Cook St.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 25 Nov 2018

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 20
Vacancy Yes
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Some Rooms from $15.00/day up to $25.00/day as at 14 Jun 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No

Updated: 14 Jun 2024

Type Hours Per Week Status Details
Registered Nurse 168 Yes Registered Nurse on duty at all times
Healthcare Assistants/Caregivers Yes
Physiotherapist 2 Yes Chris Hattle conducts a 2 physio sessions every Thursday in the facility. One for the Rest Home Residents and one for the Hospital Residents.
Diversional Therapist 55 Yes Linda Barnes is our Diversional Therapist and has a current registration.
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Yes Anne McCabe - visits 6 weekly
Dietitian Yes Gaye Philpott oversees the winter and summer menu to make sure the residents diets are varied and well balanced.
Kaumatua Yes Bill and Jackie TeAweAwe Larkin
Chaplain/Spiritual Advisor Yes Grace Church
Other Personnel Yes Danny Karatea-Goddard - Educator on Maori Health and the Treaty of Waitangi.

Updated: 8 Nov 2018

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
End of Life/Palliative Care Yes Work in partnership with Arohanui Hospice
IV Antibiotic Capability Yes Via DN service
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Infection Control Yes
Surgical Followup Yes
Clinical Management Yes Finah & Brian
Other Specialties Yes Brian Momongan - Infection Control Elizabeth Jacob - Restraint Elimination

Updated: 21 Oct 2022

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes If a bed is availabe at the time that respite care is needed we are happy to accomodate this.
Carer Support Yes
Subsidised Yes
Private Paying Yes If we have any vacancies we are able to provide private convalescence or care short term.
Booking can be made in advance No It is very hard to book too far in advance but ring and talk to Anna to discuss possibilities.

Updated: 9 Mar 2018

Feature Status Details
May Bring Own Furniture Yes We encourage residents to bring in their favourite chair and pictures to make them feel right at home.
Single Rooms Yes
Ensuite Yes Some rooms have ensuites
Alcohol Permitted Yes Under management supervision
Negotiate To Bring Own Pet Yes If you can't bear to part with your pet please let us know and we will do our best to accomodate your request.
Phone Access In Own Room Yes You are able to have a phone connected and bring your own number - talk to your telco provider.Ask them about a 'home' mobile. This looks like a home phone, has a landline number but functions from a SIM card - remember landlines are not the future!
Resident can adjust heating in own room Yes
Lounges/seating areas Yes
Provide End of Life/Palliative Care Yes We were a pilot site for the Arohanui Hospice SEQUAL project. Our staff were trained and have integrated a palliative approach to our care delivery. We work very closely with Arohanui Hospice when appropriate.
Day Programme for day stay clients Yes We can arrange for this in some cases - phone to discuss
Outings Yes We enjoy taking the residents out in our van to various locations around the city.
Māori Kaupapa Yes
Residents Committee Yes Residents have a meeting once a month with Anna and Wayne
Policy for management of challenging behaviour Yes
Confused Residents Yes
Semi-Secure Yes

Updated: 9 Mar 2018

Special Features
Special Features
Cook Street Nursing Care Centre offers a homely atmosphere where it is easy to make friends. With a maximum occupancy of 30 people it enables our staff to get to know all our residents and their families.

Updated: 8 Nov 2018

Interests & Activities
Interests & Activities
Activity programme
Big print books
Board Games , Breakfast in bed, Care and Craft, , Church, Cooking, Craft, Entertainers, Exercises, Games, Gardening, Happy Hour, Indoor Games, Jigsaw, Music, Newspaper reading, Pianist, Quizzes, Reading, RSA, Advocate, Age Concern, Art, Blind Foundation, Canine friends, Cards, Care and Craft, Minigolf, Minibus, Music

Updated: 14 Sep 2016

Additional Information
Additional Information
Topic Details
Details about meals All meals are cooked on the premises. If you have any special requests this can be discussed on admission

Updated: 8 Nov 2018

Languages Spoken
Languages Spoken
Language Status Details
Chinese dialect Yes
English Yes
Fijian Indian Yes
Filipino Yes
Interpreter Yes We can arrange a interpreter when required

Updated: 8 Nov 2018

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Christian Yes
Inter denominational Yes
Presbyterian Yes
Roman Catholic Yes

Updated: 14 Sep 2016

Location Distance Details
Public Transport 0.30 Km
Shops 0.10 Km There is a dairy across the road along with oderings flower centre. Cook St Pharmacy is also located across the road and is open Monday to Friday 8.30 - 5.30
Mall 2.00 Km
Parks 0.50 Km We are just a stones throw away from The Esplanade.
Library 2.00 Km

Updated: 28 Apr 2014

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes
Aged Care Association New Zealand (ACA)

Updated: 14 Sep 2016

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.