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CHT Hillcrest Care Home

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At a glance
CHT Hillcrest Care Home
86 Friesian Drive
Auckland 2022
Postal Address
PO Box 74341
Auckland 1546
Counties Manukau
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Stella Ma - 09 275 8349
CHT Healthcare Trust - 09 522 4585
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Situated in the heart of vibrant Mangere, CHT Hillcrest Home & Hospital is handy to shops, parks, library and banks.

Suites of 10 bedrooms, all with ensuite bathrooms, have their own dining area, living room and kitchenette along with direct access to garden areas for socialising or quiet relaxing.

CHT Hillcrest also includes a separate dementia care unit for those who require a secure environment.

Residents in this area enjoy their own dining area, lounges and sheltered gardens.

Quality care, compassion and a strong connection to the community is at the heart of CHT Healthcare Trust. For over 55 years we have been taking great care of older people in the Auckland, Waikato and Bay of Plenty areas. Each of our properties provides a sense of home for residents, seamless transition across levels of care and support for families.

As an independent healthcare trust, CHT focuses all energy and resources into caring for residents, their families and communities.

Amenities provided:

• Gardens
• Outdoor seating spaces
• BBQ area
• Shared lounge spaces
• Shared dining room
• Activities programme
• Organised outtings
Service/Facility Details
Service/Facility Details
Contract with Te Whatu OraYes
ORA Applies No
Updated: 8 Mar 2012
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 55
Vacancy Soon
Impending vacancy Yes
Short stay considered No
Premium Accommodation Charges Some Rooms from $12.50/day up to $12.50/day as at 21 Feb 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 1 Mar 2024
Type Hours Per Week Status Details
Registered Nurse 373 Yes We have Registered Nurses working 24 hours a day - 7 days a week. On morning duty we have a total of 4 RN's, as well as the Manager who is also a RN. We have 2 RN's working on afternoon duty and 1 RN on night duty.
Nurse Practitioner Yes Nurse Practitioner is available through Counties Manukau District Health Board
Healthcare Assistants/Caregivers 1376 Yes We have a total of 41 Caregivers working at Hillcrest covering 24 hours a day. A significant number of those staff work full time and most have completed the ACE Education prgramme which we use for part of our training
Physiotherapist 8 Yes We have a physio who visits the site once a week and is actively involved in all aspects of physio for our residents and staff training.
Occupational Therapist 12 Yes Our Occupational Therapist visits our site twice a week and supervises our two capable Occupational Therapy Assistants who work 6 hours a day.
Social Worker (on site) Yes We have access to Social Workers, NASC through CMDHB.
Diversional Therapist No As above
Activities Co-ordinator Yes Our activities co-ordinators work with our occupational therapists to develop programmes that meet the needs of our residents
Hairdresser 8-12 Yes Our hair dresser visits each month
Podiatrist Yes Our Podiatrist visits on an as needed basis.
Dietitian Yes We have a dietitian who audits our menu and kitchen practises and is available for consultation for all of our residents on menu choices and types of food available.
Kaumatua Yes As required
Chaplain/Spiritual Advisor Yes We encourage clients to continue with their beliefs and encourage visiting chaplains and residents' spiritual advisors.
Updated: 7 Nov 2012
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes Oxygen is availble on site
Gastronomy/Nasogastric Management Yes We have access to services through Counties Manukau District Health Board but also manage residents who require Naso gastric or Gastronomy feeding
End of Life/Palliative Care Yes We operate the Liverpool Pathway for end of life care
Wound Care Yes
Diabetic Care Yes We manage residents who are diabetic.
Continence Advice Yes We have access to a Continence advisor and our staff are trained to manage our residents who have continence needs.
Stomal Therapy Yes We have access to specialists should it be necessary.
Stroke Rehabilitation Yes
Infection Control Yes We have suitably trained Infection Control staff working at Hillcrest.
Surgical Followup Yes
Clinical Management Yes We have a Clinical Co-ordinator in our Hospital
Updated: 13 Aug 2014
Feature Status Details
Cater for under 65 yrs with Disability Yes
Whānau Room Yes We have a whanau room for families to use and stay.
Updated: 18 May 2010
Interests & Activities
Interests & Activities
Videos, Shopping, Reading, Quizzes, Outings, Housie, Garden, Exercises, Entertainers, Digital camera, Craft, Cooking, Board games, BBQ, Activity programme
Updated: 29 Dec 2010
Languages Spoken
Languages Spoken
Language Status Details
Cantonese Yes
Chinese Yes
Cook Island Maori Yes
English Yes
Fijian Yes
Fijian Indian Yes
Hindi Yes
Interpreter Yes
Māori - Te Reo Yes
Rarotongan Yes
Samoan Yes
Tongan Yes
Updated: 18 Nov 2020
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Brethren Yes
Christian Yes
Jehovah Witness Yes
Methodist Yes
Presbyterian Yes
Ratana Yes
Roman Catholic Yes
Salvation Army Yes
Seventh Day Adventist Yes
Updated: 29 Dec 2010
Location Distance Details
Public Transport 1.00 Km
Shops 1.00 Km
Mall 1.00 Km
Parks 1.00 Km
Library 1.00 Km
Updated: 29 Dec 2010
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes
Aged Care Association New Zealand (ACA)
Updated: 22 Sep 2011

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.