CHT Hillsborough Care Home
At a glance
- Vacancy
- Yes
- Name
- CHT Hillsborough Care Home
- Category
- Hospital
- Address
- 109 Frederick St
Hillsborough
Auckland 1042 - Postal Address
- Same as above
- Region
- Auckland
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Sue Pronk - (09) 625 5347
- Owner
- CHT
- Clinical Manager
- Jinumon Thomas - (09) 625 5347
Other services
Media
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Map
Reviews
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Hillsborough is a small care home that has provided hospital level care to the local community for more than 30 years.
Our experienced, dedicated staff are always willing to go the extra mile. We provide professional nursing care, backed by committed support staff, and we all ensure that Hillsborough is a loving home for you.
Our Care Home is situated in an elevated position, offering panoramic views from our open-plan living area, and from several residents’ rooms. The majority of our rooms are of a generous size, and most offer convenient en-suites.
Really knowing each resident is the key to making the best of life. We work closely with family and friends to understand each person, so that we can build trusting relationships. Your likes, dislikes, interests and personal history give us common ground, helping us to understand what you need.
We are proud to announce that Hillsborough Hospital has achieved Ministry of Health certification for a 4 year period from August 2017, the highest standard.
We would be delighted to have the opportunity to talk with you about our care. Please phone Franie Fulgueras, our Care Home Manager, or feel free to drop in at any time.
Our experienced, dedicated staff are always willing to go the extra mile. We provide professional nursing care, backed by committed support staff, and we all ensure that Hillsborough is a loving home for you.
Our Care Home is situated in an elevated position, offering panoramic views from our open-plan living area, and from several residents’ rooms. The majority of our rooms are of a generous size, and most offer convenient en-suites.
Really knowing each resident is the key to making the best of life. We work closely with family and friends to understand each person, so that we can build trusting relationships. Your likes, dislikes, interests and personal history give us common ground, helping us to understand what you need.
We are proud to announce that Hillsborough Hospital has achieved Ministry of Health certification for a 4 year period from August 2017, the highest standard.
We would be delighted to have the opportunity to talk with you about our care. Please phone Franie Fulgueras, our Care Home Manager, or feel free to drop in at any time.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 20 Jul 2016 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 36 |
| Vacancy | Yes |
| Impending vacancy | No |
| Short stay considered | Yes |
| Premium Accommodation Charges | Yes from $10.00/day up to $50.00/day as at 07 Feb 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Yes |
| Updated: 19 Apr 2024 | |
Testimonials
| "Our family would like to thank you and your team for the wonderful care of our Mother. You light her up and made it a pleasure to visit and ring her, as she had so much conversation and things to look forward to. Keep up the great work, as you make a difference in many lives. Sincere thanks" "Thank you so much for all your excellent kindness and care in looking after Nana. It has enabled me to look after my Mum who has a long road to recovery. Thanks again" "Thank you all so much for the love and care you have given our Nana. We will never forget the love and support you gave during this trying time. Best wishes" |
| Updated: 20 Jul 2016 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care. | |
| Healthcare Assistants/Caregivers | Yes | Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents. | |
| Physiotherapist | Yes | Our Physiotherapists, Chie and Clarice visits twice weekly and our Physiotherapy Assistant, Diana, is on site for 6 hours daily, Monday to Friday, to ensure comprehensive, ongoing physiotherapy treatments for our residents. | |
| Occupational Therapist | Yes | As required. | |
| Activities Co-ordinator | Yes | Our Activities Assistant, Jyoti, is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips. | |
| Hairdresser | Yes | Our Hairdresser, Maria,visits on a regular basis and provides a great service at a reasonable price. | |
| Podiatrist | Yes | Our skilled Podiatrist, visits 6 weekly or on request. | |
| Dietitian | Yes | All menus are Dietitian approved. Our Dietitian is available for general advice and oversee special needs. | |
| Accredited Visitors | Yes | This can be arranged on an individual basis. | |
| Kaumatua | Yes | ||
| Chaplain/Spiritual Advisor | Yes | Weekly interdenominational services are conducted on Sunday, and mass or communion each Wednesday. | |
| Other Personnel | Yes | - A wide range of entertainers - Allied Health Professionals as needed - A GP who visits regularly and is also available on-call | |
| Updated: 28 May 2018 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We have registered nurses on duty 24 hours a day who can provide this level of care. |
| Gastronomy/Nasogastric Management | Yes | We have registered nurses on duty 24 hours a day who can provide this level of care. |
| Palliative Care (Contracted) | Yes | Individual palliative care funding may be available. |
| End of Life/Palliative Care | Yes | It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care. |
| Dialysis | Yes | We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemo dialysis. |
| Wound Care | Yes | We work together with GP's and specialist wound management nurses as required. |
| Diabetic Care | Yes | We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet. |
| Continence Advice | Yes | We manage residents needs and provide a range of continence products with visits by community nurse specialist on request. |
| Stomal Therapy | Yes | We manage residents needs and provide a range of products with visits by community nurse specialist on request. |
| Stroke Rehabilitation | Yes | We provide support for residents who have had a stroke. This may include physiotherapy and special diet options. |
| Tracheotomy Care | Yes | Your special needs can be discussed prior to admission. |
| Spinal Injuries Care | Yes | Your special needs can be discussed prior to admission. |
| Infection Control | Yes | We meet all infection control standards. |
| Surgical Followup | Yes | We are able to care for people following surgery and provide a range of convalescent care options. |
| Psychiatric Care | Yes | We will provide referrals to other services as required. |
| Community Health | Yes | We link with community health professionals as required. |
| Clinical Management | Yes | Both Jeanne, our Clinical Manager, and Franie, our Care Home Manager, are Registered Nurses with extensive experience in the aged care sector. |
| Other Specialties | Yes | Available as required. |
| Updated: 22 Aug 2018 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home. |
| Carer Support | Yes | We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home. |
| Subsidised | Yes | Subsidy may be available. |
| Private Paying | Yes | We welcome people who are self funded or have insurance cover. |
| Booking can be made in advance | Yes | According to bed availability. |
| Updated: 20 Jul 2016 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Residents are welcome to personalise their rooms. We understand the importance of making it feel like home. |
| Single Rooms | Yes | We have nicely appointed rooms with ensuites available. |
| Rooms suitable for a couple | Yes | We welcome couples and will work with you to provide adjoining singles. |
| Ensuite | Yes | The majority of our rooms have ensuites. |
| Alcohol Permitted | Yes | |
| Negotiate To Bring Own Pet | Yes | We are happy to discuss options for your pets. |
| Phone Access In Own Room | Yes | You are welcome to have a phone and internet installed at your own cost. |
| Wifi | Yes | Wifi password available on request. |
| Resident can adjust heating in own room | Yes | All bedrooms are on individual thermostatic control. |
| Cater for under 65 yrs with Disability | Yes | We can discuss your special needs prior to admission. |
| Lounges/seating areas | Yes | Our well appointed lounges have stunning views of the Manukau Harbour. We have small quiet areas either inside or in our beautiful gardens. |
| Primary Health Funded Short Term Care | Yes | You may qualify for Primary Options For Acute Care Funding. Ask your GP for details. |
| Provide End of Life/Palliative Care | Yes | It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care. |
| Palliative Care Contract | Yes | Individual funding may be available. Ask your GP or the hospital for more details. |
| Day Programme for day stay clients | Yes | It is possible for people to join us during the day and return home at night. |
| Outings | Yes | As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics. |
| Whānau Room | Yes | We have areas available where residents and their families can spend quiet time together. |
| Māori Kaupapa | Yes | We respect all cultures. |
| Residents Committee | Yes | We have a care home residents group with regular meetings. Bupa also has a National Residents and Relatives Association. |
| Family Committee | Yes | Combined with the residents committee above. |
| Newsletter | Yes | The care homes newsletter is published on a regular basis. |
| Policy for management of challenging behaviour | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. |
| Confused Residents | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused. |
| Rural Setting | No | Hillsborough Hospital is located in the suburb of Hillsborough. |
| Smoking Permitted | Yes | Smoking permitted in a designated area. |
| Updated: 19 Jul 2016 | ||
Interests & Activities
| A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way. There is a weekly trip out to see sights of local interest. |
| Updated: 26 May 2017 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | A government subsidy may be available for part or all of your care. Some of our rooms have a small premium payable for additional features. e.g. courtyard off the room or an ensuite. | |
| Staffing qualifications and details | Hillsborough Hospital meets all recommended staffing levels for residential care. | |
| Details about meals | Our menus are dietitian approved and cater to individual preferences and requirements. | |
| Updated: 1 Feb 2024 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Interpreter | Yes | An interpreter is available on request. |
| Other Information | Yes | Please discuss your individual needs with our care home manager. |
| Updated: 20 Jul 2016 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Buddhist | Yes | |
| Christian | Yes | |
| Hindu | Yes | |
| (Other comments) | Yes | Please discuss your individual needs with our care home manager. |
| Updated: 20 Jul 2016 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 1.50 Km | |
| Shops | 0.10 Km | Dairy and Takeaway Shops. Lovely local café 5 mins away! |
| Mall | 5.00 Km | Three Kings and Royal Oak Malls |
| Parks | Onehunga Lagoon, Jelicoe Park, One Tree Hill and Cornwall Park | |
| Library | 3.00 Km | Onehunga |
| Updated: 20 Jul 2016 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.