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Arvida Oakwoods Care

At a glance
Arvida Oakwoods Care
357 Lower Queen Street
Nelson P C 7020
Postal Address
357 Lower Queen Street
Richmond 7020
Nelson Marlborough
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Kathryn Brookes - 03 543 9704
Avida Group - 0800 278 432
Village Manager
Andrew Morrison - 03 543 9702
Other services
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Oakwoods offers a full range of accommodation styles, including fully-independent living in villas, assisted living in serviced apartments and studios, and 24/7 care in spacious rest home rooms. This breadth of options means it’s possible to adjust your level of support without changing your address.

Here’s a quick summary of how you can live at Oakwoods:

Serviced apartment: One-bedroom serviced apartments give you a balance of independent living and tailored assistance. Upstairs apartments have views. If your needs change in the future, assistance can be adjusted right up to rest home-level care.

Studio: Designed for assisted living, Oakwoods’ studios are all on the ground floor with their own patio and offer lovely outlooks –Studio floorplans include a bed area, living area and kitchenette.

Care room: If you need full-time care, Oakwoods care rooms are spacious and comfortable. Daily assistance is based on Arvida’s household model of care, which looks after residents in smaller groups that soon feel like family.

Respite room: Oakwoods has a room with kitchenette for respite care. It has a sunny aspect and opens onto a private courtyard. Respite guests are welcome to join in with community activities.

Please get in touch for more information, we'd love to hear from you.
Service/Facility Details
Service/Facility Details
Contract with Te Whatu OraYes
ORA Applies No
Updated: 14 Sep 2021
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 22
Vacancy No
beds fully assigned
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Some Rooms from $25.00/day up to $25.00/day as at 30 Nov 2023
Extra admission requirements due to COVID-19 No
Updated: 1 Mar 2024
"I have been living in the Hospital at Oakwoods since 2010 and the staff here do a great job and I love them all" Joan
Updated: 23 Nov 2016
Type Hours Per Week Status Details
Registered Nurse Yes Andrew Morrison is Clinical Manager and Christine Borlase is Lead nurse. Both are an asset to the Oakwoods team and bring alot of experience.
Nurse Practitioner Yes We have access to a highly skilled nurse practitioner should this be required at any time.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes Caregiving staff levels match national guidelines to ensure continuity of quality care.
Physiotherapist Yes A Physiotherapist will be arranged by the registered nurse should the need occur. Staff are all educated in appropriate manual handling and transfer techniques.
Occupational Therapist Yes Available as required
Diversional Therapist Yes Oakwoods has a on-site Diversional Therapist who organises our activities programme, this changes on a regular basis.. Activites are arranged to cater for all levels of participation and a wide range of interests.
Activities Co-ordinator Yes Our activities co-ordinator works closely with the diversional therapist to create and deliver our activites programme.
Hairdresser Yes Oakwoods has a on-site hairdressing salon, this was fully refurbished in 2013 and all equipment is new and designed for your comfort. Our hairdresser is under contract and is on-site every day.
Podiatrist Yes A Podiatrist visits generally once a month or more frequent if required.
Dietitian Yes All our meals have been approved by a registered Dietitian. Offering residents choice in meals, with buffet breakfast and lunch.
Chaplain/Spiritual Advisor Yes
Other Personnel Yes Volunteers, Therapeutic Massager
Updated: 1 May 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Bariatric (Care of the very overweight) Yes
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Infection Control Yes
Clinical Management Yes
Updated: 1 May 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes If we have rooms available at the time, we can offer respite care for Hospital or Resthome Level.
High Care Needs Yes
Subsidised Yes
Private Paying Yes
Updated: 1 May 2019
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Rooms suitable for a couple Yes Dependant of availability
Ensuite Yes
Alcohol Permitted Yes Residents can have a drink, however this is monitored where medically required. We do have a Happy Hour once a month.
Pets In Residence Yes We do have a mixture of animals that visit the facility on a regular basis including Goats, Dogs and Ponies.
Negotiate To Bring Own Pet Yes In some instances, we can have birds, cats and fish. This needs to be discussed with management prior to admission. Unfortunately, we do not allow dogs.
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes Underfloor heating
Lounges/seating areas Yes
Outings Yes
Māori Kaupapa Yes
Newsletter Yes "The Oak Leaf", Oakwoods Village Quarterly Newsletter, Editor June Ward
Policy for management of challenging behaviour Yes
Confused Residents Yes Oakwoods Lifecare will care for confused residents as long as they do not interrupt the smooth running of the facility for other residents and their safety.
Smoking Permitted No Residents who choose to smoke may sit outside in the garden area and smoke, as long as residents are able to use the appropriate containers for disposal of their used cigarette butts in a safe manner.
Updated: 23 Nov 2016
Special Features
Special Features
For health services, Oakwoods is handy to the Lower Queen Street Health Complex, which includes a café, Med Lab, Fry’s Pharmacy, Matthews Eye Care, Triton Hearing Clinic, Tasman Medical Centre, South Rehab Health Care (physio with Gym) and Tasman Dental Centre. This complex also includes rooms for visiting specialists, including an eye specialist, ear noise specialist, sleep well clinic, vascular surgeon, skin institute, endocrinologist, general laparospic and endoscopic surgeon.
Updated: 14 Sep 2021
Interests & Activities
Interests & Activities
Activity programme, Bowls, Cards, Canine friends, Care and Craft, Children, Church, Classical Music, Concerts, Craft, Cooking, Dancing, Electric beds, Entertainment, Exercises, Games, Happy Hour, Housie, Indoor Games, Jigsaw, Library, Minibus, Movies, Quizzes, Sing-a-longs
Updated: 23 Nov 2016
Additional Information
Additional Information
Topic Details
Staffing qualifications and details We have a stable dedicated and hard working staff who take pride in the attention and personal care that they give to our residents. All our staff have completed the ACE ( Aged Care Education) training programme or are in the process of completing their aged care qualification.
Details about meals Meals are of consistently high standard and determined by a Dietitian approved menu. Our main meal is served at midday which includes a main course and dessert. Tea is served at 5pm which consists of soup, a variety of fresh sandwiches, a light savoury dish and fresh fruit.
Updated: 23 Nov 2016
Languages Spoken
Languages Spoken
Language Status Details
Dutch Yes
English Yes
Other Information Yes We aim for each resident to have a full understanding, within their potential, of events in this facility and issues related to their care, therefore we are able to access Interpreter services where there is a actual or perceived need.
Updated: 23 Nov 2016
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
(Other comments) Yes We have a church service on a Tuesday morning in the Ascot lounge in the Care Facility. Denominations vary on a weekly basis. Once a Month the resthome residents are supported to attend the 'Church of Christ' in Richmond.
Updated: 23 Nov 2016
Location Distance Details
Public Transport 0.50 Km Within easy walking distance
Shops 0.20 Km Within easy walking distance to Richmond town and Medical centre on our boundary line
Mall 0.50 Km Within easy walking distance
Library 0.30 Km We also have a on-site library that supplies Oakwoods Lifecare residents with a variety of approximately 2000 books. There are resident liibrarians who manage the library. You may borrow these books at anytime. A large number of books are in large print.
Updated: 23 Nov 2016
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 23 Nov 2016

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.