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Aroha Care Centre for the Elderly and Retirement Village - Private & Medical Convalescent Hospital

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Aroha Care Centre for the Elderly and Retirement Village
6 Cooper St
Lower Hutt 5011
Postal Address
6 Cooper Street
Lower Hutt 5011
Hutt Valley
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Trish Watts - (04) 567 1026
Taita Home Trust Board
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MISSION STATEMENT: We aim to provide a warm, caring, Christian environment, with quality care and a sense of security.

We will encourage the elderly to maintain their independance, being sensitive at all times to their cultural and spiritual beliefs.

We believe each older person has a right to live in dignity and security with continual opportunities for the full development of their personality.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 18 Feb 2020
Type Hours Per Week Status Details
Registered Nurse Yes 24 hour Registered Nurse cover
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes Contracted
Diversional Therapist Yes Recreation programme tailored to individual needs.
Activities Co-ordinator Yes
Hairdresser Yes Visits Aroha Salon twice weekly.
Podiatrist Yes No extra charge for residential clients
Dietitian Yes Consultant Dietician
Chaplain/Spiritual Advisor 5 Yes Ordained Minister Weekly worship services Communion services All denominations welcome
Other Personnel Yes Independent advocate.
Updated: 30 Jan 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Infection Control Yes Infection control officer onsite
Updated: Unknown
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We have a dedicated respite care bed which is managed by the Needs Assessment and Service Co-ordination Team. This means you can book the bed in advance to suit you (the carer's needs).
Updated: 18 Feb 2020
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Ensuite Yes
Alcohol Permitted Yes
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes
Lounges/seating areas Yes
Provide End of Life/Palliative Care Yes
Outings Yes
Whanau Room Yes
Residents Committee No 2 Monthly residents' meetings
Family Committee No 6 Monthly family meetings
Policy for management of challenging behaviour Yes
Confused Residents Yes
Updated: 30 Jan 2018
Special Features
Special Features
Home like surroundings, award winning gardens, aviary (outside).


In 1960 the Government, through the Health Department, offered a subsidy to religious organisations that were willing to operate Homes for the Aged. The Wellington Baptist Association accepted the challenge and advised the Health Department accordingly. The Association set up a committee and planning commenced.

In 1962, after two years of planning, the Health Department advised that the project would have to be deferred. It was not until 1966 that the Health Department advised that the Association could proceed and requested plans and estimates.

In 1967 the Baptist Churches confirmed that the project should go ahead and Messrs Girdlestone and Mitchell, architects of Lower Hutt, were appointed. This included Mr Derek Norris of the Taita Baptist Church, a partner in the firm.

In 1968, after prolonged negotiations, the land on which the complex is situated, was purchased. In 1969, application was made to the Health Department for subsidy approval for a 40 bed Home. The Department replied that it supported the project but the subsidy would not be available for some time. The Department later advised that a reduced subsidy would be available but not until April, 1970. The reduced subsidy and the increasing costs of building placed the project in jeopardy.

In 1970 the Wellington Presbyterian Social Services Association offered to assist and as a result the two Associations formed a joint and equal partnership which was to see not only the Home built but also the Hospital and Villas together with the purchase of land for additional expansion. The Presbyterians brought with them a wealth of experience in the sphere of social service. Thus began a partnership between two Christian groups, which has existed harmoniously throughout the years. The Home was opened in June 1974.

With the passing of time the need for a Hospital became apparent and additional land was purchased for that purpose. A 21 bed Hospital was opened on 3 May, 1980 and subsequently 2 additional bedrooms and a second lounge was added.

The Trust Board then felt that provision should be made for those people who were not ready to come into the Home but who felt the need to be close if assistance was required. These people were able to look after themselves. Accordingly, additional land was purchased and the planning of six villas was commenced. These were completed in July 1983.

The Trust Board is still looking ahead and so that development can be made at the opportune time. Additional land has been acquired for that purpose.

The Home was opened debt free. Over the years, the Trust Board has received many generous donations and bequests. By careful stewardship of the money thus received, the Board has been able to proceed with further development without the need to raise loans and remain debt free.

In 2000, a Chapel/ Recreation room was built, opened by the Governor General, Sir Michael Hardie Boys, which has proved a great asset to the lives of our residents and patients.
In 2000, Aroha Care Centre purchased a new van, with an external under-floor hoist. It is used by all the complex for outings and events but primarily to transport the elderly in the district who attend the Day Centre. The recreation staff plans and organises activities for the residential clients in the Home or Hospital.

Aroha has been established and maintained through the voluntary effort and goodwill of many fine Christian people. The complex stands today as a tribute to this tradition of Christian endeavour and concern.

Its unique quality and high standard of service have been built on the solid foundations of caring, giving and sharing. Continued promotion of these values will ensure the future well being of Aroha and its residents, staff and managers.

In 1994, Aroha Care Centre was accredited with the New Zealand Council of Health Care standards (now known as Quality Health New Zealand). This involved an extensive review of all processes and quality initiatives, and the three year accreditation status was for a three year period. In 2000, Aroha achieved their third successive accreditation, and also have a certificate of outstanding achievement. For the first time, the Day Centre was also reviewed, and was commended for their commitment to quality.
Updated: Unknown
Interests & Activities
Interests & Activities
Age Concern accredited visitors available, visits from Alzheimer's Society field officer arranged as required, information available about Arthritis Society, Stroke Group and Blind Foundation, Aroha has membership to Parkinson's Society and their field officer is available to visit, Taita RSA just 500m away (RSA visit regularly), weekly echumenical church services, recreation programmme (includes; cooking sessions, craft work, outdoor games, musical component with frequent musical items, quizz sessions), frequent entertainment (school/group visits), regular exercise progamme (non strenuous), award winning gardens and beautiful surroundings,indoor games (raised bowling platform), library available, book requests can be arranged, small shop available, winter video requests, regular organised outings.
Updated: Unknown
Additional Information
Additional Information
Topic Details
Staffing qualifications and details Quality dedicated staff offer individual personal care.
Details about meals Four week meal rotation. Residents/patients have input into menu. Summer and winter menu. Checked and approved by Dietician.
Updated: 18 Feb 2020
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Interpreter Yes Interpreter available for some languages.
Maori - Te Reo Yes
Samoan Yes
Tongan Yes
Updated: Unknown
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Baptist Yes (see other details)
Presbyterian Yes (see other details)
(Other comments) Yes Governing Board is a co-joint ownership by Wellington Baptist Churches and Presbyterian Support Services Central.
Updated: Unknown
Location Distance Details
Public Transport 0.20 Km Bus stop, train station very handy.
Shops 0.30 Km Neighbourhood shops, friendly.
Mall 6.00 Km Westfield shopping town.
Parks 4.00 Km Small parks just minutes away.
Library 0.30 Km Taita Library offers a personal service.
Updated: Unknown
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
New Zealand Council of Christian Social Services (NZCCSS) Yes
New Zealand Aged Care Association (NZACA)
Updated: 30 Jan 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.