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Amberwood - Hospital Wing

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At a glance
499 Don Buck Road
Auckland 0614
Postal Address
Same as above
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Steve Crew - 09 832 2728
Oceania Healthcare - 0800 333 688
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Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Visitors with limitations - please call us first
Amberwood is a place where you can truly be yourself, with a warm and welcoming community, and friendly, approachable staff who will go out of their way to make you feel comfortable. Amberwood has a choice of standard and premium rooms, so no matter your needs or budget, there are plenty of options.

Amberwood offers the following levels of care:
• Rest Home
• Hospital
• Palliative
• Respite
• Day stay

We don’t have visiting hours at Amberwood because we know it’s important you stay connected to your community. It’s easy for visitors to stop by with the Northwestern Motorway just around the corner, and with Westgate and NorthWest Shopping Centres on our doorstep, there are plenty of places to catch up for a coffee and a bite to eat.

Hop in our van for a jaunt, you’ll never know where it will take you next. A scenic drive through the countryside, shopping trips or picnics in the park, there’s an exciting new destination each week. Or if it’s music you’re into, enjoy some me-time listening to your own personalised playlist with our award-winning I Love Music programme.

Oceania is a leading provider of premium healthcare services in New Zealand. With over 40 locations across the country, we’ve been part of local communities for over 50 years. We’re recognised as industry leaders in care, winning awards for innovation, food, staff training and community engagement. When it comes to your care, you know what you like and what you don’t like – and we want to know your preferences too. Because everyone is different, all of our residents get a personalised care plan, so from meals to medications; everything that’s important to you is covered.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 18 May 2021
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 32
Vacancy Yes
We currently have lovely 'standard' rooms available with no premium charges for the room.
Impending vacancy No
Premium Room Charges Some Rooms from $10.00/day up to $20.00/day as at 30 May 2022
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 22 Jun 2022
Type Hours Per Week Status Details
Registered Nurse Yes
Physiotherapist Yes Visits 1x per week
Diversional Therapist Yes
Activities Co-ordinator Yes
Hairdresser Yes Visits 1 - 2 x per week.
Podiatrist Yes Visits approx 6 weeks.
Dietitian Yes Meals are planned by a dietician.
Accredited Visitors Yes Volunteer acitivities.
Chaplain/Spiritual Advisor Yes Catholic Minister, Anglican Minister or as required.
Updated: 18 May 2021
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes As required.
End of Life/Palliative Care Yes We have a good relationship with the hospice.
Wound Care Yes As required by our Registered Nurses.
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Infection Control Yes
Psychiatric Care Yes
Clinical Management Yes
Updated: 18 May 2021
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 18 May 2021
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Ensuite Yes Most have toilets and some have shower facilities
Alcohol Permitted Yes
Pets In Residence Yes We have a cat.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Day Programme for day stay clients Yes
Outings Yes Own van.
Whanau Room Yes We also have a lovely cafe at the facility.
Maori Kaupapa Yes
Residents Committee Yes Regular resident and family meetings
Family Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Updated: 18 May 2021
Special Features
Special Features
We also accept under 65 clients ( YPD contract)
Updated: 18 May 2021
Interests & Activities
Interests & Activities
Activity programme, Craft, Entertainment, Exercises, Happy Hour, Indoor Games, Library, Minibus, Movies, Newspaper reading, Outings, Shopping, Singing
Updated: 18 May 2021
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please ask management for details.
Staffing qualifications and details Registered Nurse 24 hours.
Details about meals Cooked on site. Passed by a dietician. Meals in rooms provided. Kitchenette for tea and coffee at any time.
Associated Complexes We are a part of the Oceania Group of care facilities.
Updated: 18 May 2021
Languages Spoken
Languages Spoken
Language Status Details
Chinese Yes
Chinese dialect Yes
English Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Korean Yes
Niuean Yes
Rarotongan Yes
Samoan Yes
Tongan Yes
Updated: 18 May 2021
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Denominations/Faiths represented Yes Non-denominational church service held twice a month. Catholic priest visits every Friday morning.
Updated: 18 May 2021
Location Distance Details
Public Transport 0.10 Km Bus stops right outside the door.
Shops 5.00 Km West Gate Shopping Centre - approx 15 mins to walk.
Mall 0.00 Km NorthWest Mall (approx 5mins by car) Westfield, Henderson Mall (approx 10mins by car)
Parks 0.10 Km We back onto a lovely park.
Library 1.50 Km About 5 mins walk
Updated: 18 May 2021
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Aged Care Association (NZACA) Yes
New Zealand Aged Care Association (NZACA)
Updated: 18 May 2021

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.