Queenstown Home Care
At a glance
- Name
- Queenstown Home Care
- Category
- Home help & personal care
- Address
- Queenstown
- Regions
- Central Otago
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Owner
- Michaela Andersson - 02041562282
Photos
Testimonials
| Rebecca Davey, Palliative Care Nurse: "During my time working with Michaela, I witnessed her consistently demonstrate genuine care, compassion, and respect for every patient she looked after. She maintained each individual's dignity and upheld their wishes at all times, creating a safe and supportive environment for both patients and staff. In her dual role as an Activities Coordinator and Health Care Assistant, Michaela brought creativity and thoughtfulness to her work. She designed and facilitated activities that were not only engaging but also personally tailored to each patient's interests and needs — making a meaningful difference in their daily lives. Her dedication, empathy, and professionalism made her a truly valued member of the team." Dawn Sherbrooke, Family Member: "Michaela worked alongside my late mother-in-law, Judy, at both Bupa and Arvida in the capacity of Activities manager. Later, when Judy transitioned into a resident at Arvida Care Centre, Michaela continued to provide her with compassionate and dedicated care. Michaela had a very close relationship with Judy, both as colleague and as carer. She was also instrumental in contributing to the social and physical care of my very close friend who was a resident at Arvida during his final years as a terminal (young) cancer sufferer. I would have no hesitation in recommending Michaela for any role in aged care or the caring profession in general." Joanna Bartlett, daughter of client: "Over the last three years of my mother's care at Whakatipu Care Home and Arvida, Michaela has been dedicated and passionate about her role and has shown my mother kindness, care for her wellbeing and compassion. She has taken the time to really get to know my mother's daily needs, interests and concerns. Michaela has been amazing at organizing activities that are stimulating, fun and inclusive to all. I had noticed that she was a valued and highly respected team member who often took on diffrent roles when needed. Thank you Michaela for supporting my mother and enriching the last stages of her life." Stepan Skala, son of client: "Michaela cared for my mum Helena in the early onset of dementia. She was always very gentle, patient and compassionate with her. I would happily recommend Michaela to anyone that has a loved one in need" Sherry Abalajen, Clinical manager at Arvida Queenstown Country Club: Anyone can look after someone as a job, but it takes someone with the right attitude, compassion, and commitment to make an impact. I have been working with Michaela for more than two years now since I started until she decided to be on casual contract. She is a moving and handling champion, a medication competent, a senior caregiver, and used to be a member of the health and safety team. Comments like, "Michaela played a big role in my parents recovery". "I appreciate how Michaela took the time to walk my parent every chance she could". Are only a few of the great feedback I got from family members. From a clinical manager's prespective, Michaela is someone I could trust to deliver and exceed expectations. She treats everyone with respect. The residents under her care are well looked after. She thinks outside the box and look after the residents holistically. She simply CARES. Countless times, I have encouraged and even pushed Michaela to do her nursing registration because I know that she would be a great nurse and even lead a team of nurses. She will be great in whatever path she chooses. She brings with her, so much knowledge, compassion, people skills, empathy, and experience. Will I trust my mom's care to Michaela? Big YES!" |
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Updated: 28 Jun 2025 |
Service Description
| Queenstown Homecare provides personalized caregiving services throughout the Queenstown-Lakes district, founded and led by Michaela who brings over 7 years of professional experience as both a caregiver and activities coordinator. Our carefully selected team maintains high standards through rigorous selection, comprehensive training, and our commitment to whole-person care rather than task-driven approaches. What sets Queenstown Homecare apart: Above Average Care: We invest in our caregivers and maintain exceptionally high standards Whole Person Focus: We look at the complete picture rather than just ticking boxes - going beyond task-driven care Healthcare Facility Connections: Direct training relationships with local care facilities through Michaela's professional roles Activities Specialization: Team trained in activities coordination ensures care extends beyond basics to meaningful engagement Careful Selection: Our caregivers are thoroughly vetted and chosen for their commitment to excellence Rewarding Excellence: We recognize and reward caregivers who consistently deliver outstanding care Core Services: Companionship & Social Support: Creating meaningful moments through shared interests, purposeful conversations, and activities that bring joy and stimulation. Personal Care: Dignified assistance with hygiene, grooming, mobility support, and medication reminders - all delivered with sensitivity and respect for individual preferences. Respite Care: Providing seamless continuity of care for family caregivers who need time to recharge, maintaining established routines and preferences. Household Support: Light housekeeping, meal preparation, shopping assistance, and transportation to appointments and social activities. Our approach centers on honoring the whole person - understanding individual stories, preferences, and what brings meaning to daily life. Every service is tailored to maintain dignity, preserve independence, and enhance quality of life through relationship-based care that goes beyond basic task completion to truly support the whole person. |
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Updated: 28 Jun 2025 |
Meeting the needs of older people
| At Queenstown Homecare, we understand that exceptional care isn't about completing tasks—it's about honoring the whole person and their unique story. Our team, led by Michaela's expertise in both caregiving and activities coordination, brings a unique perspective on what makes life meaningful, even as needs change. Our approach focuses on: Preserving dignity in all interactions and care provision Maintaining independence wherever possible while providing necessary support Creating meaningful connections that go beyond transactional care Investing in caregiver excellence through ongoing support and recognition Respecting individual preferences and established routines Integrating social engagement to prevent isolation and maintain community connections Supporting family caregivers with respite and peace of mind Careful caregiver matching to ensure personality and care style compatibility We believe every person deserves care that maintains their dignity and creates moments of genuine joy, regardless of their changing needs. Our deep roots in the Queenstown community enable us to help clients stay connected to local resources, activities, and the places that matter to them. Each caregiver on our team is carefully selected and trained to embody these values, ensuring high-quality care that builds trust and meaningful relationships over time. We believe that when caregivers are valued and supported, they deliver the exceptional care our clients deserve. |
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Updated: 28 Jun 2025 |
Suburbs/Districts/Towns Serviced
| Queenstown (all suburbs) Frankton Arrowtown Lake Hayes Estate Shotover Country Fernhill Kelvin Heights Remarkables Park |
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Updated: 28 Jun 2025 |
Personal Assistance
| Type | Self Funded | Subsidised | After Hours | |
|---|---|---|---|---|
| Hospice | Yes | Yes | Yes | |
| Attendant Care (ACC) | Yes | No | Yes | |
| Carer Support | Yes | Yes | Yes | |
| Sitter Service/Companions | Yes | Yes | Yes | |
| Live In Care (24 Hr) | Yes | Yes | Yes | |
| Other Therapists | Yes | Negotiable | Yes | |
| Personal Care (Showering, Dressing) | Yes | Yes | Yes | |
| Nail Cutting (Home Visits) | Yes | Yes | Yes | |
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Updated: 28 Jun 2025 |
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Specialities or Areas of Expertise
| Specialties or Areas of Expertise | Status | Details |
|---|---|---|
| Dementia Care | Yes | |
| Diversional Therapy | Yes | |
| Other Specialties | Yes | Activities Coordination Companion Care Respite Care Dementia & Memory Support Fall Prevention Community Integration Post-Hospital Support Disability Support |
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Updated: 28 Jun 2025 |
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Domestic Assistance
| Type | Self Funded | Subsidised | After Hours | |
|---|---|---|---|---|
| Meals (Frozen) | Yes | Yes | Yes | |
| Meals (Fresh or Hot) | Yes | Yes | Yes | |
| Home Help (Housework/Cleaning etc.) | Yes | Yes | Yes | |
| Shopping Assistance | Yes | Yes | Yes | |
| Transport Assistance | Yes | Yes | Yes | With clients vehicle. |
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Updated: 28 Jun 2025 |
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Payment
| Payment | Status | Details |
|---|---|---|
| Payment required | Yes | |
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Updated: 28 Jun 2025 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| French | Yes | |
| German | Yes | |
| Swedish | Yes | |
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Updated: 28 Jun 2025 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Police checked | Yes | |
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Updated: 28 Jun 2025 |
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Access
| Access | Status | Details |
|---|---|---|
| A mobile service | Yes | |
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Updated: 28 Jun 2025 |
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After Hours
| After Hours | Status | Details |
|---|---|---|
| After Hours | Yes | |
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Updated: 28 Jun 2025 |
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What's New
Expanding Our Team While Maintaining Our Quality Promise Queenstown Homecare is proud to announce we're growing our carefully selected team of caregivers while maintaining our commitment to exceptional standards through rigorous selection, comprehensive training, and whole-person care approaches. Currently Accepting New Clients:
Our Team Approach: Each new team member is personally selected by Michaela and trained in our relationship-centered care philosophy. We take pride in matching each client with the caregiver who best suits their personality, care needs, and lifestyle preferences. Free Initial Consultations Available No-obligation meetings to discuss your specific needs, meet potential caregivers, and explore how our services can support your independence and quality of life goals. Special Focus Areas:
Contact Queenstown Homecare today to schedule your consultation and experience our commitment to meaningful care that honors the whole person. "Meaningful care that honors the whole person - delivered through consistent, trusted relationships." |
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Updated: 28 Jun 2025 |