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Miranda Smith Homecare (Hawke's Bay)

At a glance
Miranda Smith Homecare (Hawke's Bay)
Home help & personal care
10 Donnelly Street
Havelock North
Havelock North 4130
Postal Address
PO Box 28003
Havelock North 4201
Hawke's Bay
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Miranda Smith - 0800 600 026
Homecare Coordinator
Jen Talbot - 0800 600 026
Other services
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Miranda Smith Homecare provides quality home-based care for the elderly, disabled and those convalescing in the Auckland, Northland, Bay of Plenty, Hawkes Bay, Wellington, Nelson, Blenheim and Canterbury regions. Miranda Smith Homecare was established in 1999, making it the longest operating private agency in the country. Since then it has gone on to develop a reputation as an outstanding team providing excellence in care.
At a time when we were feeling very helpless and could not control our family member's care from a distance, Miranda Smith Homecare provided what we could not give her.
We very much appreciated your services and were very pleased with your concern, the level of care provided and the professional manner in which everything was handled.
Thank you!
Sharon and Bill Ellerton

I have been employing the services of Miranda Smith Homecare in Wellington for care for my elderly parents since September 2005.
I cannot speak more highly of the agency.
The carers we have had have been of a high standard. They are professional, extreemly reliable and punctual, honest and trustworthy, not to mention kind and caring.
The other important factor is consistency. With Miranda Smith we have had very few changes of carers which is so important for elderly people.
Once Miranda Smith took over (care) my life changed. Thankyou for looking after my parents so well.
Jill Jackways

Since Miranda Smith Homecare has been working for me I have no complaints. The caregivers are very thorough, conscientious and helpful at all times.
Mrs T Gunn

As I move on to a new role I would like to take the opportunity to acknowlege and thank Miranda Smith Wellington for the wonderful support you have provided to the family we have worked together with over the past six months or so.
Your ability to be responsive to their situation, work sensitively and felxibly to assess the care needs, recruit and train an appropriate person and then work creatively to solve problems as they arose, was very valuable. Miranda Smith Homecare allowed me to step back from the crisis which had arisen earlier due to inadequate and inappropriate care.
Thank you for providing such a wonderful service.
Diane Garrett
Social Worker

Many thanks for the extreemly professional services you have provided to me over the past few, difficult years.
I have appreciated the way in which everyone at Miranda Smith Homecare has displayed sensitivity to the needs of myself and my son.
Di Berry

Updated: 11 May 2017

Service Description
Service Description
We will provide help within the home. Carers will assist with getting up and going to bed, washing, bathing, dressing and personal hygiene. Help may also include; light housekeeping, laundry and ironing. We are happy to cook, shop, drive and escort clients on outings.

The quality care we provide allows clients a continued independence and ability to live in their own home. We are able to develop ongoing care plans suited to the individual needs of the client, and adapt them as required to maintain this independence.

We also provide a Hospital Discharge service providing safe, reliable, private transport home from hospital and 2 - 24 hour care and support at home following discharge. Our caregivers will provide assistance with packing & loading of belongings at the hospital, ensure collection of prescriptions, complete a light grocery shop, settle client at home with food and fluids, ensure next of kin is advised client is home, safe and comfortable and informed of any post-discharge instructions and follow-up appointments. Provision of personal cars and home help as required.

With Miranda Smith Homecare there is a 24 hour phone service. If a client needs help, support or advice at any time there is always someone to call. We can provide carers during the day or night, for either short or long-term placements.

Updated: 11 May 2017

Suburbs/Districts/Towns Serviced
Suburbs/Districts/Towns Serviced
Caregivers are available in all areas throughout the Hawke's Bay.

We also specialise in being able to provide and manage care in more remote or rural parts of New Zealand.

We have offices nationwide and can provide care in Auckland, Bay of Plenty, Hawke's Bay, Wellington and Christchurch

Updated: 11 May 2017

Personal Assistance
Personal Assistance
Type Self Funded Subsidised After Hours
Registered Nurse (eg Wound Care, Medication) Yes Yes Yes
Carer Support Yes Yes Yes
Sitter Service/Companions Yes Yes Yes
Live In Care (24 Hr) Yes Yes Yes
Personal Care (Showering, Dressing) Yes Yes Yes

Updated: 11 May 2017

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialties or Areas of Expertise Status Details
Palliative Care Contract Yes
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stroke Rehabilitation Yes
Dementia Care Yes

Updated: 11 May 2017

Domestic Assistance
Domestic Assistance
Type Self Funded Subsidised After Hours
Meals (Frozen) Yes Yes Yes In your own home
Meals (Fresh or Hot) Yes Yes Yes In your own home
Home Help (Housework/Cleaning etc.) Yes Yes Yes
Shopping Assistance Yes Yes Yes
Transport Assistance Yes Yes Yes

Updated: 11 May 2017

Languages Spoken
Languages Spoken
Language Status Details
Other Information Yes We are able to assist with a number of languages and where we do not currently have caregivers who speak a language you require we can recruit to meet that need.

Updated: 11 May 2017