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Home Support North

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Home Support North
Home help & personal care
59 Bank Street
Whangarei 0110
Postal Address
Same as above
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Leanne McLiver - 09 430 2090

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Home Support North Service Brochure Home Support North Service Brochure Home Support North Service Brochure

This is our current Service Brochure giving information on Home Support North Charitable Trust and the process to access our servcies

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We are the largest home support provider in Northland. We employ locals to support locals in their home and Community. Ask your Needs Assessor for us by name - Home Support North Charitable Trust. For more information on accessing our services please check our web guide https://www.homesupport.co.nz/page/Clients.html

Empowering people to remain independent in their own homes by offering quality Home Based Support Services.

The focus of our Service is the dignity, wholeness, rights and needs of the individual.

We are Certified to the Home and Community Support Sector Standards.
Service Description
Service Description
Service Description

Household Management: this may include housework, meal preparation, shopping, laundry.

Personal Care: this may include showering, bathing, feeding, transporting to appointments, grooming, dressing, assistance with mobility/transferring.

Some Child Care available through ACC if you have had an accident.

Free assistance can be allocated by Needs Assessors for someone to come into your home and look after your dependent loved-one so you can have a break.
Updated: 24 May 2022
Meeting the needs of older people
Meeting the needs of older people
Need a little help at home?

If you live in Northland you have come to the right place -

If you or someone you care for needs support because of a disability, accident or hospital stay, or is getting older, you can ask for government help.

If you are 65 years old or over you will need to be assessed by the Northland Needs Assessment Service (NASC). If you are under 65 and have a disability you can arrange for assessment by Northable. See links below for contact details. Their job is to help you identify what support you need. Services are free if you meet the eligibility criteria.

At your assessment ask your Needs Assessor for "Home Support North" by name to ensure you get access to local services, employing trained Support Workers, from your community. You will receive an initial visit from one of our Nurse Co-ordinators to compile a customised support plan to suit your requirements. This may include assistance with housework, meal preparation, shopping and laundry. We can also provide personal care which includes bathing/showering, feeding, transporting to appointments and helping with community access.

We also hold an ACC sub-contract so can supply a range of 'at-home' services to people recovering from an accident. Visit our website for more information - https://www.homesupport.co.nz/page/Clients.html
Updated: 24 May 2022
Suburbs/Districts/Towns Serviced
Suburbs/Districts/Towns Serviced
From two Offices we cover the majority of Northland - Mid/Far North Office, in Kerikeri, for the mid and far north (Kawakawa, Moerewa, Kaikohe, Paihia, Russell, Kerikeri, Kaitaia) and Whangarei Office, in Whangarei, for the greater Whangarei area.
Updated: 31 May 2022
Personal Assistance
Personal Assistance
Type Self Funded Subsidised After Hours
Hairdresser (Home Visits) No No No We have names of mobile hairdressers available in some areas of Northland.
Attendant Care (ACC) Yes Yes Yes
Carer Support Negotiable Negotiable Negotiable Please call us if we can help match you with someone interested in doing this for you.
Sitter Service/Companions Negotiable Negotiable Negotiable Please call us for this service. Sometimes this type of care can be allocated free by a Needs Assessor.
Live In Care (24 Hr) Negotiable No No We have a large network of Support Workers and we can usually match you up with someone who may be interested in doing this for you.
Personal Care (Showering, Dressing) Yes Yes Yes
Updated: 24 May 2022
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialties or Areas of Expertise Status Details
Bariatric (care of the very overweight) Yes We can provide this if the necessary equipment is provided by the Funder (Ministry of Health, DHB or ACC), and essential hours are allocated.
Updated: 24 May 2022
Domestic Assistance
Domestic Assistance
Type Self Funded Subsidised After Hours
Meals (Fresh or Hot) No Yes No Meal preparation undertaken if task allocated by Needs Assessor.
Home Help (Housework/Cleaning etc.) Yes Yes Yes Except on Public Holidays
Shopping Assistance Yes Yes Yes Free if task allocated by Needs Assessor.
Transport Assistance Yes Yes Yes Travel can be undertaken by Support Workers if allocated by Needs Assessor.
Updated: 24 May 2022
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Home and Community Health Association Yes
Home and Community Health Association
Updated: 24 May 2022