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Care on Call - North Island

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At a glance
Name
Care on Call - North Island
Category
Home Help and Personal Care/Assistance
DHBs
Auckland, Waitemata, Auckland, Counties Manukau, Whanganui, Hawke's Bay, MidCentral, Hutt Valley
Phone
(04) 5664476 or 0800776815
Fax
(04) 5664475
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Owner
Photos
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Description
We aim to provide high quality personalised care in your own home, helping you to stay at home safely.
Testimonials
"I have been using Care On Call home-help and companionship services for over two years now, and cannot speak highly enough of their professionalism and efficiency" - Morris.

"Your care work has been excellent, and combined with your carer's happy nature, I have appreciated her so much. I can thoroughly recommend you in this work" - Beryl

"Thank you for your help on that terrible morning. You were so prompt and efficient - much appreciated" - Pam

"With appreciation and many thanks for your careful and gentle minding of this old patient for so long. Thank you so much and good luck for the future" - Joyce
Updated: 9 Sep 2013
Additional Branch Locations
Care on Call - Wellington
Address31DJ Railway Avenue
SuburbAlicetown
DistrictGreater Wellington and Kapiti
City/TownLower Hutt
Phone(04) 566 44 76 or 0800 776815
Fax(04) 566 4475
Website https://www.careoncall.co.nz

Care on Call - Auckland
Address4 Te Kea Place
SuburbAlbany
DistrictFrom Bombay to Warkworth
City/TownAuckland
Phone(09) 9660011 or 0800990011
Fax(09) 4142900
Email View Email Address
Website https://www.careoncall.co.nz

Care on Call - Central
Address28 Queen St
SuburbCity
DistrictManawatu, Whanganui, Tararua, Horowhenua
City/TownPalmerston North
Phone(06) 3578488 or 0800336636
Fax(06) 3578489
Email View Email Address
Website https://www.careoncall.co.nz

Care on Call - Hawkes Bay
Address178 Hyderabad Rd
SuburbAhuriri
DistrictHawkes Bay, Central Hawkes Bay
City/TownNapier
Phone(06) 8350767 or 0800744753
Email View Email Address
Website https://www.careoncall.co.nz
Updated: 21 Sep 2016
Service Description
Care On Call is an efficient and reliable source of high quality in-home care for people of all ages. As well as providing care under contract to ACC clients (via the Solora network) covering serious injury, non-serious injury and childcare, Care On Call provides a wide range of services on a private pay basis. Clients qualifying for individualised funding can also access our services.

Care On Call in-home care is available across the Wider Wellington Area (including Kapiti and Wairarapa) through our Lower Hutt office. We also have offices covering their surrounding regions in Palmerston North, Napier, Auckland and Christchurch..

To contact any office just call 0800 66 44 22. Alternatively you can email us on:
auckland@CareOnCall.co.nz
central@CareOnCall.co.nz
hawkesbay@careoncall.co.nz
wellington@CareOnCall.co.nz
south@CareOnCall.co.nz

We aim to provide our clients with an individual care-plan that meets their needs, using well trained and caring people.

As far as possible we try to ensure that the same care-giver provides service throughout our relationship with each client. All of our care-givers are Police vetted so that you, our client, can be assured that the care-givers you have in your home are trustworthy.

All staff are aware that our values are the most important principles upon which this business is built and enable high quality service to clients to be maintained.
No matter where a client lives - in their own residence, in a retirement village or even a rest-home - Care On Call can provide service.

CARE ON CALL is:
Reliable - we do what we say we will do
Ethical - we do what is right
Individual - we acknowledge each client's needs differ. We aim to tailor our service to respect this
Enthusiastic - we approach the achievement of our goals and those of our clients with enthusiasm

OUR CAREGIVING SERVICES
We Offer:
• In-home care for young and old
• Trustworthy and reliable carers - Police vetted
• Consistency of carer
• 24 hour/7 day service
• Affordable services
• Personally tailored care plans

Our Caregiving Services include:
• Companionship
• Personal care
• Home help
• Meal preparation
• ACC clients for serious and non-serious injury, and childcare
• Alzheimer's and dementia care
• Respite care
• Rehabilitation
• Palliative care
• Childcare

Other Care Services include:
• Grooming and showering
• Light housekeeping
• Meal preparation
• Monitor dietary and nutritional needs
• Medication reminders
• Transportation to appointments
• Shopping
• Outings and excursions
• Walks
• Overnight and 24 hour care
• Monitor exercise programs
• Participate in and encourage hobby and craft activities

Please contact us on a non-obligation basis to discuss your individual caregiving needs.

It's never been easier to arrange a professional care plan.

So pick up the phone and call us on (04) 5664476 or 0800 66 44 22... you'll wonder why you didn't do it sooner!
Updated: 19 Apr 2016
Suburbs/Districts/Towns Serviced
Wellington City, Kapiti Coast, Hutt Valley, Wairarapa, Horowhenua
Updated: 9 Sep 2013
Personal Assistance
TypeSelf FundedSubsidisedAfter Hours
Attendant Care (ACC) Yes Yes Yes An Accredited provider to ACC
Carer Support Yes Yes Yes
Sitter Service/Companions Yes Yes Yes
Live In Care (24 Hr) Yes Yes Yes
Personal Care (Showering, Dressing) Yes Yes Yes
Updated: 9 Sep 2013
Respite & Carer Support/Short Stay.
Respite & Carer Support/Short Stay.StatusDetails
Respite Care Yes
Carer Support or other short stay Yes
Advance bookings taken Yes
Private paying service Yes
In your own home Yes
Caters for low care needs Yes
Caters for higher care needs Yes
Updated: 9 Sep 2013
Domestic Assistance
TypeSelf FundedSubsidisedAfter Hours
Meals (Fresh or Hot) Yes Yes Yes
Home Help (Housework/Cleaning etc.) Yes Yes Yes
Shopping Assistance Yes Yes Yes
Transport Assistance Yes Yes Yes
Updated: 9 Sep 2013
Companionship
CompanionshipSelf FundedSubsidisedAfter Hours
Day Programme (Dementia Care) Yes Yes Yes
Day Programme (Non Dementia) Yes Yes Yes
Lunch Yes Yes Yes
Visiting Service Yes Yes Yes
Activities/Exercise Programme Yes Yes Yes
Updated: 9 Sep 2013
Credentials & Membership
Credentials & MembershipStatusDetails
Home and Community Support Sector Standards (Standards NZ) Yes
National Certificate in Community Support Services (Core Competencies) Yes
Other details Yes Care on Call is proud to be a qualified provider of the Medibank Health Solutions network, providing care to ACC clients in the areas of: • Serious injury • Non-Serious injury • Childcare
Updated: 9 Sep 2013

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