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Kapiti Hearing

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Kapiti Hearing
9a Ngaio Road
Kapiti Coast
Postal Address
Same as above
Capital & Coast, Capital & Coast
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Debra Middleton - 042934693
Jeanie Morrison-Low - 042934693
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Extremely satisfied customer

Thanks Jeannie for my resent experience getting hearing aids. Your service and advise was absolutely fantastic and I am very pleased with the end result. I did not realize how bad my hearing was and now with the aids I can hear so much better in meetings and social events with background noises. Your patience in fine tuning them to get them exactly right was much appreciated. I would have no problem referring anyone to you who has hearing issues.

Provider response:

Many thanks for taking the time to leave a review, Steve.
We love what we do and are very pleased the experience has been positive for you.


My Advice is go somewhere else, overpriced found the same aids at $1500 less, they spent most of the test telling me how bad other companies were , and now I have found out they were lying about that, and since speaking to other people very poor after care and service. I say Avoid! and I have found out most of the reviews are her friends

Provider response:

Dear Anonymous, Kapiti Hearing would welcome the opportunity to discuss your concerns, and would be very open to being contacted directly by you either by email or in person.

We are a member of Independent Audiologists NZ, which means we have no financial links with manufacturers or chains and can access most brands of hearing aids. Kapiti Hearing is fully owned by audiologist Jeanie Morrison-Low (MNZAS). Dr John Dobbs (AuD, ASHA, AAA) is our associate audiologist. Both clinicians can be seen at Raumati and Waikanae.

We are locally-owned and operated, in Waikanae and Raumati, and our Raumati Beach clinic is open on Saturday mornings as well.

Both audiology clinics are fully-equipped, and sound-treated to ACC requirements. We can also access MOH funding and subsidies for hearing aids and Veteran's Affairs funding on your behalf where appropriate.
Hearing Services
Hearing Services
Easy Access Yes We have wheelchair access, with ramps.
Information about Subsidies Yes We can access MOH hearing aid subsidies and other Government funding, such as ACC, for patients who meet the criteria.
Free Screening Test No Please bear in mind that nothing is really "free"; if it is advertised as such then you may be paying higher prices for other services.
Diagnostic Hearing Test Yes We do full diagnostic hearing tests which cost $90 and take one hour. These may include a referral letter to a specialist.
Hearing Aid Trial Yes Our trial is eight weeks, with several appointments within that time for adjustments of the aids. If the trial is not successful, we will refund you in full for cost of the aids. The trial and fitting of the aids is included in the hearing aid cost.
Fitting Fee Yes This is included in the written quote for the aids, and is made clear in the documentation supplied when we provide quotes. It is fully refundable if the trial is unsuccessful.
Mould Fitting Fee No If the mould is supplied with the aids, there is no fitting fee. If you order them separately from the aids, you will need to pay the cost of the moulds, and this will include a small fitting fee if we book time to fit the moulds and reprogram the aids to incorporate the new acoustics.
Multiple Brands of Hearing Aids Yes We can fit all brands available in NZ, and can adjust, clean and often repair them as well. We do not sign preferred-supplier contracts, and will not try to upsell hearing aids.
SuperGold Card Discount No We negotiate discounts with our various suppliers, and pass on discounted prices to all our patients.
Updated: 21 Dec 2018
We are independent audiologists and can fit hearing aids, do hearing tests, make adjustments to aids, clean and service and repair them, and give you advice about hearing, hearing loss and tinnitus. Our audiology clinic is sound-treated to ACC standards.
Updated: 9 May 2018
Additional Branch Locations
Additional Branch Locations
Kapiti Hearing Raumati Beach
Address4 Margaret Road
SuburbRaumati Beach
Phone04 2934693
Website http://kapitihearing.co.nz
Updated: 20 Apr 2018
Languages Spoken
Languages Spoken
English Yes
Japanese Yes
Updated: 19 Apr 2018