Kapiti Hearing
At a glance
- Name
- Kapiti Hearing
- Category
- Dental/Vision/Hearing
- Address
- 9A Ngaio Road
Waikanae
Kapiti, Wellington 5036 - Postal Address
- Same as above
- Regions
- Wellington
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
- Social Media
Personnel
- Manager
- Debra Middleton - 042934693
- Owner
- Jeanie Morrison-Low MNZAS - 042934693
- Audiologist
- Jeanie Morrison-Low MNZAS - 042934693
- Audiologist
- Eloise Koenig, MNZAS. - 042934693
- Audiologist
- Katie Sawaya, MNZAS, AuD - 042934693
We are locally-owned and operated, in Waikanae and Raumati. Waikanae is open Mon-Fri, and Raumati is open Mon-Fri, but closed on Wed afternoons from 3.00pm. Please ring for an appointment. 04-293-4693.
Ear wax microsuction is performed by our two registered nurses at the Waikanae clinic on Tuesdays and Thursdays. Please ring for an appointment.
Both audiology clinics are fully-equipped, and sound-treated to ACC requirements. We can also access MOH funding and subsidies for hearing aids and Veteran's Affairs funding on your behalf where appropriate. Remember, a sudden hearing loss in one ear is considered a medical emergency; we will see you the same day if this happens.
Service Description
We are independent audiologists, locally-owned and operated; can fit hearing aids, do hearing tests, make adjustments to aids, clean and service and repair them, and give you advice about hearing, hearing loss, balance and tinnitus. We also have wax suction available at our Waikanae office on Tuesday and Thursday. Our audiology clinics in both Raumati and Waikanae are fully-equipped and are sound-treated to ACC standards for the most accurate test environment. |
Updated: 4 Nov 2024 |
Additional Branch Locations
Kapiti Hearing Raumati Beach | |
---|---|
Address | 4 Margaret Road |
Suburb | Raumati Beach |
City/Town | Kapiti |
Phone | 04 2934693 |
Website | https://kapitihearing.co.nz/ |
Updated: 17 Jun 2024 |
Hearing Services
Status | Details | |
---|---|---|
Information about Subsidies | Yes | We can access MOH hearing aid subsidies and other Government funding, such as ACC, for patients who meet the criteria. |
Free Screening Test | No | Please bear in mind that nothing is really "free"; if it is advertised as such then you may be paying higher prices for other services. |
Diagnostic Hearing Test | Yes | We do full diagnostic hearing tests which cost $95 and take one hour. These may include a referral letter to a specialist. |
Hearing Aid Trial | Yes | Our trial is eight weeks, with several appointments within that time for adjustments of the aids. If the trial is not successful, we will refund you in full for cost of the aids. The trial and fitting of the aids is included in the hearing aid cost. |
Fitting Fee | Yes | This is included in the written quote for the aids, and is made clear in the documentation supplied when we provide quotes. It is refundable apart from a small "failed fitting fee" to cover our time if the trial is unsuccessful. |
Mould Fitting Fee | Yes | If the mould is supplied with the aids, there is a payment for the cost of the mould. If you order them separately from the aids, you will need to pay the cost of the moulds, and this will include a small fitting fee if we book time to fit the moulds and reprogram the aids to incorporate the new acoustics. |
Multiple Brands of Hearing Aids | Yes | We can fit all brands available in NZ, and can adjust, clean and often repair them as well. We do not sign preferred-supplier contracts, and will not try to upsell hearing aids. If you don't need aids, we will tell you, and advise you to wait. |
Updated: 2 Apr 2025 |
Languages Spoken
Language | Status | Details |
---|---|---|
English | Yes | |
Updated: 17 Jun 2024 |
Credentials & Membership
Credentials & Membership RC | Status | Details |
---|---|---|
Other details | Yes | Our audiologists are full members of the NZ Audiological Society and able to access Govt subsidies and funding on your behalf if eligible. |
Updated: 17 Jun 2024 |
Payment
Payment | Status | Details |
---|---|---|
Payment required | Yes | |
Subsidy may be available | Yes | |
Updated: 17 Jun 2024 |
ACC
ACC | Status | Details |
---|---|---|
Approved | Yes | We can test and refer to ACC and fit ACC-funded hearing aids to those who are eligible. |
Updated: 17 Jun 2024 |
Equipment & Products
Equipment & Products | Status | Details |
---|---|---|
Equipment/Aids | Yes | |
Updated: 17 Jun 2024 |
Equipment Options
Equipment Options | Status | Details |
---|---|---|
Service/Repair | Yes | We can service, clean and repair hearing aids to extend their lives. Sometimes a "lack of clarity" just indicates blocked microphones, which we can vacuum out. We can also send aids to the manufacturer if they need a more comprehensive service. |
Loan | Yes | We can loan hearing aids, in some circumstances, and depending on availability, to those whose aids are away being repaired. |
Purchase | Yes | Batteries, wax filters, assistive-listening devices, hearing aids are all for sale. |
Updated: 17 Jun 2024 |
What's New
![]() How AI is Making Hearing Aids and Audiology Smarter If you wear hearing aids or are thinking about getting them, you might have heard the term “artificial intelligence” (AI) being used. AI is changing how hearing aids work, making them smarter, more comfortable, and better suited to everyday life in Aotearoa. In the past, hearing aids simply made all sounds louder. But today’s AI-powered hearing aids can do much more. They can tell the difference between a quiet room at home, a café full of people, or a windy walk on the beach—and adjust themselves automatically to suit the environment. That means clearer conversations, less background noise, and fewer times you need to fiddle with settings. These modern hearing aids use machine learning, a type of AI where devices are trained using large amounts of sound data. While they don’t “learn” or change on their own once you’re using them, they’re very good at recognising speech and reducing background noise based on what they were trained to do. One of the most helpful features is the way they focus on speech, making it easier to follow conversations, even in noisy places like restaurants or community halls. AI isn’t just helping with hearing aids—it’s also being used in audiology clinics. Some New Zealand clinics now use AI-powered transcription tools that turn spoken conversations during your appointment into accurate written records. This helps the audiologist keep better notes and allows you to feel confident that everything is clearly understood and remembered. As AI technology continues to develop, hearing aids and clinic visits are only going to get better. For Kiwi's this means less hassle, better hearing, and more confidence to enjoy conversations with whānau, friends, and your community—wherever life takes you. |
Updated: 7 Jul 2025 |