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Bay Audiology

At a glance
Bay Audiology
Postal Address
PO Box 100260
North Shore
Auckland 0745
Auckland, Northland, Waitemata, Counties Manukau, Waikato, Bay of Plenty, Lakes, Tairawhiti, Taranaki, Whanganui, Hawke's Bay, Wairarapa, MidCentral, Capital & Coast, Hutt Valley, Nelson Marlborough, West Coast, Canterbury, South Canterbury, Southern (Otago), Southern (Southland)
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Bay Audiology is New Zealand’s leading hearing health provider, with a mission to help people across New Zealand rediscover the joys of hearing.

Our dedicated team of hearing experts will work with you to find a hearing solution that fits your needs, lifestyle and budget.

With 120 clinics nationwide, we are located in your local community and are here to support you through every step of your hearing journey.

Bay Audiology offers a wide range of hearing aids from the world's leading manufacturers so you can ensure that you will find the perfect hearing aid for your needs.

To find out more about Bay Audiology and to book your appointment visit bayaudiology.co.nz
"I went for a hearing test at Bay Audiology. It was specialised service to my needs, everyone there was just so helpful. I can’t stop smiling about it." - Lisa

"I went to Bay Audiology, from entering they were very gentle and truly treated me with dignity. I'm so comfortable now I can hear properly. The relationship with my whole family, is at an all-time high. I'm so happy." - Herbert

"They’re very friendly. They just explained everything so fully. It’s so easy, it’s painless, I think it’s just quality all the way through." - Erwin
Updated: 16 Jan 2024
Service Description
Service Description
Audiology services - Bay Audiology offers a wide range of services to support you and your hearing
- Free hearing checks for everyone aged 18+
- Diagnostic hearing consultations
- Hearing aid fittings
- Ear wax removal (at selected clinics)
- Hearing aid servicing and repairs
- Ongoing care and support with AfterCare Plus

Funding - Bay Audiology can help you access funding for your hearing aids including:
- Ministry of Health
- Veterans' Affairs

AfterCare Plus - Bay Audiology offers AfterCare Plus with most hearing aid purchases. This includes:
- Free clean and checks of your hearing aids any time you need
- Complimentary adjustments for your hearing aids with a clinician
- Drop in any time you need support at one of our 120 clinics nationwide
- Battery discounts - if you purchase 7 packs, the 8th is on us
- 90-day money back guarantee - if you're not completely satisfied with your hearing aids within 90-days, you'll get 100% of your money back
- 3-year manufacturer's warranty - giving you ongoing peace of mind with your new hearing aid purchase
Updated: 12 Feb 2024
Suburbs/Districts/Towns Serviced
Suburbs/Districts/Towns Serviced
Bay Audiology have 120 clinics nationwide so there is one in your local community.

NORTHLAND - Dargaville, Kaitaia, Kamo, Kerikeri, Whangarei

AUCKLAND - Albany, Birkenhead, Browns Bay, Chancery – CBD, Flat Bush, Helensville, Henderson - The Boundary, Henderson - Lincoln Road, Howick, Kumeu, Manukau, Manurewa, Millwater, Mt Eden, New Lynn, Onehunga, Orewa, Pakuranga, Papakura, Ponsonby, Pt Chevalier, Pukekohe, St Heliers, Takapuna, Waiheke, Waiuku, Warkworth, Wellsford, Whangaparaoa

WAIKATO - Cambridge, Flagstaff, Hamilton, Huntly, Matamata, Morrinsville, Te Awamutu, Te Kuiti, Tokoroa

BAY OF PLENTY - Mt Maunganui - Bayfair, Mt Maunganui - Downtown, Rotorua, Papamoa, Te Puke, Tauranga - Bureta Park, Tauranga City, Waihi, Whakatane

HAWKES BAY AND GISBORNE - Gisborne, Hastings, Havelock North, Napier Central, Napier Kennedy Road, Waipukurau

MANAWATU AND WHANGANUI - Dannevirke, Feilding, Gisborne, Palmerston North - Featherston, Palmerston North - Hokowhitu, Levin, Whanganui

TARANAKI - Hawera, New Plymouth, New Plymouth - Fitzroy, Stratford, Waitara.

WELLINGTON - Greytown, Johnsonville, Kapiti, Lower Hutt, Masterton, Otaki, Porirua, Seatoun, Upper Hutt, Wellington

MARLBOROUGH, NELSON AND TASMAN - Blenheim, Motueka, Nelson, Takaka

CANTERBURY - Ashburton, Belfast, Christchurch, Ferrymead, Geraldine, Halswell, Oxford, Papanui, Parklands, Rolleston, Rangiora, Riccarton, Timaru, Waimate

WEST COAST - Greymouth, Westport

OTAGO - Alexandra, Balclutha, Cromwell, Dunedin, Dunedin South, Mosgiel, Oamaru, Queenstown

SOUTHLAND - Gore, Invercargill, Invercargill Central
Updated: 12 Feb 2024
Hearing Services
Hearing Services
Status Details
Information about Subsidies Yes Bay Audiology can support you to access hearing aid funding including the Government subsidy, ACC and Veterans' Affairs.
Free Screening Test Yes Bay Audiology offers free hearing checks for people aged 18 years and over. This check can determine if you have hearing loss or not. The check is designed to take 20 minutes, and all you need to do is press a button each time you hear a sound. Upon completion, we may recommend a diagnostic hearing test with a clinician to determine the severity and type of hearing loss, along with what steps to take next.
Diagnostic Hearing Test Yes The diagnostic hearing test will determine the extent of your hearing loss and find the most suitable options for you. The results are immediate and at this appointment, the audiologist will take the time to explain everything in detail, so you feel confident in the knowledge and options available to you. During this appointment the following tests will be undertaken, Otoscopy, Air Conduction Testing, Bone Conduction Testing, Speech Audiometry and a Hearing Needs Assessment.
Multiple Brands of Hearing Aids Yes Bay Audiology has hearing aids from leading hearing aid manufacturers includng ReSound and Oticon (Denmark), Bernafon and Phonak (Switzerland) and Starkey (USA). If you have a clinical need that isn’t covered by one these manufacturers, we may recommend devices from other reputable manufacturers to ensure that your needs are met with the ideal solution.
Updated: 15 Jan 2024
Payment Status Details
SuperGold Card Discount Yes $20 discount for diagnostic hearing consultations for SuperGold Cardholders
Free Yes Free diagnostic hearing consultations for AA Members - terms and conditions apply, see https://www.bayaudiology.co.nz/all-our-hearing-services/partnerships/aa-member-benefits for more details
Updated: 12 Feb 2024
ACC Status Details
Approved Yes Bay Audiology is a Registered ACC Supplier and can help you access ACC funding and fit you with hearing aids.
Updated: 15 Jan 2024