Citizens Advice Bureau

We are a nationwide, but locally based, community organisation. We help people to know and understand their rights and obligations, and how to use this information to get the best outcomes. We provide people with the confidence and support they need to take action. We use insights from our clients’ experiences to work for positive social change.

Watch a video about how Citizens Advice Bureau makes a difference in communities across Aotearoa New Zealand.

We produce a regular Pānui about the work we do. You can read the Pānui and subscribe to it.

Our service is provided by more than 2,600 trained volunteers, in more than 80 locations around New Zealand. Our volunteers are supported by a comprehensive knowledgebase and regular learning. Find out how to become a volunteer.