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A crucial project in our Village heavily relies on an excellent team to make it all happen.
17 residents (aged 80-96) needed to be transferred from 1 building to another within 3 months, with a goal of minimum to no inconvenience with the moves. This is not an easy feat but Smart Express delivered, performing every move above and beyond standard services.
All the staff from Smart Express have been courteous, respectful and mindful of the elderly residents. They have been professional in dealing with us and have been very accommodating with all our requests.
We have entrusted the moving project with Smart Express and will always recommend them to new residents moving in in a heartbeat.
I would like to offer my opinion on the moving and relocation services of Smart Express moving and delivery.
We worked very close with Smart Express to assist in the relocation and storage of elderly residents of Waitakere Gardens retirement village.
I found their staff to be tidy, professional and very methodical as well as being very efficient.
I personally reviewed their performance using our contractor performance review document and I am please to be able to comment here about the review.
I found their techniques to be safe, careful and complete in quality. their personal interactions with my staff and residents were second to none in delivery. I had personally hand written notes from the residents commenting on their polite nature and professional services. I would also like to comment on a situation where by the team went over and above to ensure the satisfaction of clients where by the items were larger and more difficult to move than expected and required an extra amount of work to complete the move. The team went the extra mile when this unexpected situation occurred. Again the customer was placed first.
I pride my recommendations on strong ethics and only recommend Smart Express movers to our clients here at Storage King Henderson. We worked hand in hand to deliver a seamless moving and storage solution for the renovations which are now well underway. We are reaching a point that customers have access to their stored goods while the work is completed ready to move back in. These clients required storage for the goods as the apartments they were being moved to temporarily are smaller than the apartments they moved from which required remodeling.
Lastly, I feel confident giving my recommendation on the basis that Smart Express moving and delivery delivers on their promises and will do what ever it takes to meet or exceed requirements as far as moving schedules go. This is why I am will only recommend Smart Express moving and deliveries
|TRADE ME DELIVERY SERVICE:
Our Trade Me Delivery service provides you with an easier way to order online and have it delivered direct to your door. We are the Number One Moving Company with over a 1000 reviews from Trade Me customers. We provide all packaging, address labels etc. so you don’t have to worry. There are a variety of services that we provide depending on the size of your delivery – from a One Man Van service to a Three Man Truck service – we will get your purchase to you, hassle free.
PACK AND MOVE SERVICE:
We offer the option to professionally pack/unpack your belongings as well as deliver them to your location. We can provide a competitive hourly rate or a fixed price quote for our packing services. We can also arrange for the collection of you boxes and packing materials upon your request
PACKING AND STORAGE MOVING SERVICES:
We offer a service where we can professionally packs and moves your belongings into storage. We work alongside a range of storage facilities throughout Auckland. All these storage services are fully alarmed and have CCTV monitoring. Majority of the storage units can store the contents of an average living room – approximately 25 boxes or 3-4 large pieces of furniture.
ONE MAN VAN MOVING SERVICE:
Our One Man Van Service comes with one man and a van ready to help your customers with single or multiple item deliveries. With our One Man Van service, you customers will have their furniture delivered to their door on any day and at any time that suits them. If they need help setting it up, our man with a van can do that too as the vans come equipped with assembly tools.
TWO MAN VAN MOVING SERVICE:
Two Man Van service is on standby for your customers with 2 strong men and a van full of blankets, ties and assembly tools. Just like the One Man Van service, we can deliver and set up furniture for your customers on any day and any time that suits them. The move can get done faster and easier with two men to help your customers out.
TWO MAN TRUCK MOVING SERVICE:
Our Two Man Truck Service comes equipped with 2 Strong Men and a Truck. We have a range of truck sizes all the way from 15 to 50 cubic meters. Our trucks come fully equipped with trolleys, ties, assembly tools, rail fit outs, hi-viz wear and premium grade removal blankets ensuring complete protection of all delicate and valuable goods.
THREE MAN TRUCK MOVING SERVICE:
Our Three Man Truck comes equipped with 3 Strong Men and a Truck. Just like the Two Man Truck service, our trucks are fully equipped with ties, trolleys, assembly tools, rail fit outs, hi-viz wear and premium blankets to ensure the furniture’s safety is our top priority when carrying out a move. With three men, the job gets done faster and more effectively, making life a whole lot easier for your customers.
TOO BIG FOR YOUR CAR MOVING SERVICE:
If you have furniture, appliance or Trade Me delivery that is too big for your car, we can help by providing one of our many services – providing one or two man delivery options. With same day and weekend delivery options available for your convenience, our team will have your delivery to your door when it suits you.
HOUSE, FLAT AND APARTMENT MOVING SERVICE: 1-5+ BEDROOMS:
Our House, Flat and Apartment (1-5+ bedrooms) moving service provides you with the option to not only move individual items but also entire house lots. Our fleet of vans and trucks for moving are available to choose from depending on how big your move is. The vans and trucks are equipped with trolleys, ties, assembly tools, rail fit outs, hi-viz wear and premium grade removal blankets ensuring complete protection of all delicate and valuable goods. We provide moving and delivery to the Auckland region as well as Warkworth, Wellsford, Whangarei, Pukekohe, Tauranga and Hamilton.
FRAGILE MOVING AND DELIVERY SERVICE:
Our range of vehicles are fully equipped with materials to ensure that delicate and fragile items are transported safely to and from locations. The vans and trucks have premium grade removal blankets and safety ropes to wrap and securely tie down fragile items to ensure the safe delivery of them. Our team take the safety of your belongings seriously and make sure they are safely delivered to your door.
|Updated: 17 May 2018|
|We provide deliveries and moving services Auckland wide as well as around the North Island such as Warkworth, Wellsford, Whangarei, Pukekohe, Tauranga and Hamilton.|
|Updated: 17 May 2018|
|"During my recent move from D101 to E206 I found the two guys who did the move to be excellent in the way they carried our the work. Both were courteous and nothing was too much trouble. Please pass on my thanks to both of them."
"To whom it may concern - This is to advise that the two men who shifted my furniture etc. on 28th November at Waitakere Gardens were excellent and very courteous . They were a credit to your service. Many thanks for the service"
"Excellent job on shifting! Thank you very much"
"A big thanks to you all for the 6 successful moves. All the residents that have been relocated have nothing but good words and thanks. Thank you so much for your help and for everyone's dedication and awesome work :)"
|Updated: 17 May 2018|