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Smart Express

At a glance
Smart Express
Downsizing & moving home
331a Neilson Street
Auckland 1061
Waitemata, Northland, Auckland, Counties Manukau, Waikato, Bay of Plenty, Lakes, Tairawhiti, Taranaki, Whanganui, Hawke's Bay, Wairarapa, MidCentral, Capital & Coast, Hutt Valley, Nelson Marlborough, West Coast, Canterbury, South Canterbury, Southern (Otago), Southern (Southland), Test ADHB, Test DHB
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Susan Spelman - 0224774724
General Manager
Hayley Heyes - 021878272
Sales & Marketing
Mark - 0211587754
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Smart Express has been in the moving business since 2005. We are known to be professionals and have provided our customers a high level of service in all aspects.

We move your items with care and understand that your items are valuable and actually means a lot to you in your own world. We respect that thought and always try our best to work with you and move your belongings as if you were moving it yourself. We continuously work with Retirement Villages in Auckland, Hamilton and Tauranga with great positive feedback.

Our team adds value due to our better understanding and experience, which we gained while working with Retirement Villages and their clients.

Smart Express’s first van carried the motto, "when service really counts" and this continues to reflect in our work today. You, our customers, are the center of our company's culture and it is in our philosophy to provide you with the highest quality service possible.

Smart Express is ranked number one on Trade Me under both the 'Services' and 'Moving and Delivery' categories with a 100% positive feedback rate and over 1,700 reviews from happy customers.

We also have over 1000 Google reviews with a 4.8 star rating
"During my recent move from D101 to E206 I found the two guys who did the move to be excellent in the way they carried our the work. Both were courteous and nothing was too much trouble. Please pass on my thanks to both of them."
- Peter

"To whom it may concern - This is to advise that the two men who shifted my furniture etc. on 28th November at Waitakere Gardens were excellent and very courteous . They were a credit to your service. Many thanks for the service"
- Sally

"Joey and Reece moved my Mum from Katikati to Auckland. Very easy-going, friendly, flexible, courteous and efficient. Awesome job - thank you"
- Andrew

We moved into a retirement village in Hamilton and we were so pleased with The guys who did it. They were so helpful and courteous. I can’t say enough about them. I would recommend them if anyone is considering getting a moving company."
- Keith

"A big thanks to you all for the 6 successful moves. All the residents that have been relocated have nothing but good words and thanks. Thank you so much for your help and for everyone's dedication and awesome work :)"
- Aileen

Updated: 21 Jun 2022

Service Description
Service Description

- Our experienced relocation consultants works with Summerset to provide you with a personalised quote and advice to ensure a stress-free experience during your relocation to your new home.

- Contact us to organise a time for an on-site quote when it is convenient for you.


- Packing
- Moving
- Right Sizing & Sorting
- Cleaning
- Unpacking
- Packing Supplies


- We have over 1000 Google reviews with a 4.8 star rating

- Number 1 service provider on TradeMe with over 1,700 reviews at 100%. We pride ourselves on providing the highest quality service

- 'Best of the Best' for Excellence in Customer Service Delivery in the Auckland region in 2020 at the Westpac Business Awards


Whether you require our full suite of services or just our move only service, we can cater to meet your requirements
From small to large moves, we can provide the vehicle that best suits your move
We make sure everything is taken care of to ensure your move is stress-free with a personalised service
Our dedicated Summerset consultant will work with you to ensure your move to Summerset is an enjoyable and positive journey
We will manage every step of the way through your relocation to provide a seamless experience.

Updated: 21 Jun 2022

Suburbs/Districts/Towns Serviced
Suburbs/Districts/Towns Serviced
We provide moving and delivery services in

Updated: 21 Jun 2022

Meeting the needs of older people
Meeting the needs of older people
We offer 'Pack and Move' or 'Move Only' options to make your move as stress free as possible.
One of our senior sales team members can come to your home and create a plan for your move.
Let us do all the hard work for you.

Our Expert Packing Team will come and pack up your items ready for move day.
Our Specialist Furniture Movers will take great care moving your items into your new home
Our Unpacking Team can also come to your new home and unpack your household contents ready for you to enjoy your new home.

Updated: 23 Feb 2022

Payment Status Details
Payment required Yes

Updated: 21 Jun 2022

Languages Spoken
Languages Spoken
Language Status Details
English Yes
Hindi Yes
Mandarin Yes
Punjabi Yes
Samoan Yes
Tongan Yes
Urdu Yes

Updated: 23 Feb 2022