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Shoal Bay Villa Rest Home

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Shoal Bay Villa Rest Home
Dementia Care (Secure)
33 Church Street
North Shore
(09) 480 8552
(09) 480 8553
View Email Address
Rose Cooper - 0800 767 343
Rose Cooper - 0800 767 343
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Shoal Bay Villa is located on Auckland’s sunny North Shore. We offer a totally obscure, secure home within a lovely garden setting.

Our 1920's villa provides many beautiful era characteristics including ornate fireplaces, grand ceilings, native timber flooring and stained glass features in some rooms. We have a variety of rooms - with or without ensuite - that all either open out onto a courtyard or garden.
We offer inviting and vibrant communal living spaces and more intimate, private areas available to those that enjoy quiet time.

Our skilled onsite chef’s provide our nutritious meals, 7 days a week. Each season introduces new meals which are cooked in our kitchen and are on a six week rotation for variety.

Offering subsidised and privately funded care, respite, carer support and day stay options, we welcome you to come and take a look at our home.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
Updated: 23 May 2016
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 26
Vacancy Yes
Impending vacancy No
Additional Room CostsSome Rooms
Updated: 27 Apr 2018
TypeHours Per WeekStatusDetails
Registered Nurse Yes Our Registered Nurses work on a roster and are onsite daily from 7am to 3pm. Outside of these times, they are on-call 24/7.
Healthcare Assistants/Caregivers Yes Our Healthcare Assistants are supervised by a Registered Nurse, receive on-going training and support and have competencies tested ensuring that care is delivered in a safe and timely manner.
Physiotherapist Negotiable Arranged as required.
Own Social Worker Yes Arranged as required.
Diversional Therapist Yes Our dynamic Diversional Therapist is responsible for the daily programme. After assessing each resident, a plan is created that meets their needs with the purpose of promoting quality of life and aim to reflect former routines and activities.
Activities Co-ordinator Yes Activities are planned for each day of the week.
Hairdresser Yes Visits as required.
Podiatrist Yes Visits every 6 weeks.
Dietitian Yes All our food is cooked onsite in our kitchen by our very own 'Gordon Blue' chef expert on a 6 weekly menu rotation. A dietitian is available on request.
Accredited Visitors Yes We have a variety of visitors at our home including entertainers, pets and supervised children. If you have any special visitors in mind, let us know - we welcome ideas.
Kaumatua Negotiable Available on request.
Chaplain/Spiritual Advisor Yes Each Tues morning Malia comes from St Marys and offers Catholic residents Communion and an Anglican service is offered fortnightly in our 'Garden Lounge'. We welcome any spiritual support visitors of your choice.
Other Personnel Yes Resident families are encouraged to bring along family or pets to meet our residents.
Updated: 12 Apr 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Wound Care Yes We have in-house policies and procedures around this. Our team are trained and receive regular education in this area.
Diabetic Care Yes Meals are customised to suit diabetics.
Continence Advisor Yes Our Continence Advisor regularly visits and assesses our residents for their continence requirements. Staff have regular In Service education on this important subject
Infection Control Yes We work in conjunction with 'Bug Control' around our infection control policies and procedures. Staff receive regular in-service education around all matters relating to this.
Specialised Dementia Care Yes We are a intimate, Specialised Dementia Care facility, with only 26 residents at any one time. Our team are trained in assisting our residents through their daily life, no matter what sort of roller coaster events present each day.
Clinical Manager Yes Onsite Monday to Friday.
Psychologist Yes In conjunction with Waitemata District Health Board.
Psychiatrist Yes In conjunction with Waitemata District Health Board.
Other Post Graduate Specialities Yes We are interRAI trained.
Updated: 12 Apr 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 23 May 2016
Primary Health Funded Short Term Care Yes If there is a vacancy at the time.
Whanau Room No We do not have a special room set aside for Whanau/Family room, but if required this could be arranged.
Rooms (Single) Yes We have a variety of single rooms, all of which either open out onto a courtyard or garden and all rooms are sunny and bright and warm, especially during the winter months.
Rooms (Suit Couple) Yes We have two beautiful couples' rooms, with private semi-ensuites. Both are bright, sunny and warm. Selective availability only.
Ensuite Yes Some rooms have ensuites, some have shared semi-ensuites (toilets between rooms). All rooms are close to showering facilities.
Female residents only Yes
May Bring Own Furniture Yes Cherished personal belongings are welcomed as they often help people with dementia recognise their own room. We provide all furniture, but if there is something special you'd like to bring, let us know.
Alcohol Permitted Yes We endeavour to provide an environment as close to what our residents had before. We find that most enjoy a pre-dinner drink, alcoholic or otherwise, so will accommodate these needs as best we can on the advice of our resident and their family.
Pets In Residence Yes We have pets who visit us regularly as part of our pet therapy programme.
Resident can adjust heating in own room Yes Centrally heated, the warmth of our environment is maintained satisfactorily without the need for adjustment. However, some rooms heat pumps to ensure a regular temperature all year round.
Residents Committee Yes We have regular quarterly resident meetings.
Family Committee No Arranged as required.
Policy for management of challenging behaviour Yes We have policies and procedures in place for dealing with challenging behaviours. Give us a call to chat about these in detail.
Confused Residents Yes We have in-house strategies to manage this, often all that is needed is re-direction and gentle, quiet conversation.
Lounges/seating areas Yes Our 'Main lounge' is more vibrant and preferred by those who wish to mingle and participate in activities. The 'Garden lounge' is a more intimate space preferred by those who prefer quiet time.
Outings Yes Our residents go out on a touring bus fortnightly. We are invited to attend the local Church's monthly afternoon tea group. Our focus is to ensure connections still remain within the community.
Rural Setting No We are located on Aucklands' sunny North Shore at Northcote Point. Our residents can enjoy supervised walks to to beautiful Shoal Bay Beach where a picnic lunch can be enjoyed amongst the beautiful surroundings.
Semi-Secure No Shoal Bay Villa is a totally obscure, secured home set within a lovely garden.
Sprinklers Yes We are connected to the NZ Fire service and have an approved evacuation plan as well as sprinklers and smoke alarms in every room. Fire drills are carried out every 6 months.
Audit report available Yes
Updated: 12 Apr 2018
Special Features
Special Features
We offer a intimate, homely 26 bed specialist Dementia Care "Villa" type facility. Our residents walk freely and safely in our recently redesigned gardens. All the staff at Shoal Bay provide the re-assurance and care our residents need to live with dignity, respect and in safety. We welcome you to visit our home at any time.
Updated: 12 Apr 2018
Interests & Activities
Interests & Activities
We are constantly in touch with the Alzheimers Society and other organisations always looking for new ways to improve our service to our residents and their families.

Activity programme, Advocate, Age Concern, Alzheimer's Society, Art, BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Canine friends, Care and Craft, Chapel, Children, Church, Classical Music, CMA, Concerts, Cooking, Craft, Dancing, Entertainers, Entertainment, Exercises, Games, Garden, Flower arranging, Golden Oldies, Happy Hour, Housie, Indoor Games, Library, Music, Movies, Newspaper reading, Outings, Park, Parkinson's Society, Parties, Picnic facilities, Probus, Reading, Quizzes, Reading, RSA, Senior Citizens, Sing-a-longs, Singing, Videos
Updated: 12 Apr 2018
Additional Information
Additional Information
Details re Meals Each season introduces new meals which are cooked in our kitchen and are on a 6 week rotation. A Dietitian is available on request.
Staffing Details Shoal Bay Villa offers an excellent team of compassionate, qualified and experienced people who are committed to on-going training in their given fields. There are always 2x Healthcare Assistants on at night, plus the daily allocation. Our Registered Nurse is on duty 5 days per week, and on-call 24/7. Our Diversional Therapist is on duty 5 days per week and the Chef and Cleaner are both on duty 7 days per week.
Updated: 12 Apr 2018
Languages Spoken
Languages Spoken
English Yes
Filipino Yes
Interpreter Yes Available as required.
Updated: 12 Apr 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes We have a monthly service with the Minister from our local Church.
Christian Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
(Other comments) Yes We do our best to accommodate all religious affiliations as and when requested.
Updated: 12 Apr 2018
Public Transport 300.00 km Bus stops at the top of Church Street.
Shops 1.00 km Birkenhead Shopping Centre and Northcote Shopping Centre are close. Shoal Bay is located on North Shores' Northcote Point which makes it easy for families to commute from anywhere on the North Shore or from Aucklands, CBD.
Mall 1.00 km Birkenhead (1km) and Glenfield Malls (5km) are in close proximity and are easily accessible via bus.
Parks 0.25 km Beautiful Shoal Bay is an easy walk from our home. Residents are regularly taken to the bay for lunch or just a walk in the sunshine.
Library 1.00 km Both Birkenhead and Glenfield have public libraries, which can be visited as requested. We do have a large supply of large print books here and refresh our supply from the library regularly.
Updated: 12 Apr 2018
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
Care Association New Zealand Yes
CareerForce Yes
National Certificate in Diversional Therapy Yes Our Diversional Therapist holds currently holds this National Certificate.
New Zealand Aged Care Association (NZACA) Yes Shoal Bay Villa are financial members of HealthCare Providers Limited.
Rest Home MOH Audit Report Available. Yes Shoal Bay Villa has a three year Certification with Ministry of Health, a contract with Waitemata District Board. Our certification is on display by the front door.
Care Association New Zealand CareerForce New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 12 Apr 2018