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Resthaven Christchurch - Rata

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Resthaven Christchurch
Dementia Care (Secure environment)
901 Colombo St
(03) 379 9033
(03) 3793 759
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Nicola Jordan - 03 379 9033
Oceania Group
Other services
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Resthaven provides a high standard of care of rest home care and dementia care.

Residents get the help they need to be comfortable and content. The daily care fee, which is set under our contract with the district health board, covers a core care package. Other services are available on demand for an additional charge.

This core care package covers:

•Accommodation, meals, cleaning and laundry
•Nursing, personal care and other health services if prescribed by a doctor
•GP visits on a minimum 3 monthly and an as-needed basis
•All prescribed medication costs (Pharmac approved)
•An Activities programme

Specialised dementia care

The dementia care unit at Resthaven is fully secure, to ensure the safety of residents. It’s also homely and comfortable, with a sunny conservatory as well as a large secure outdoor area and gardens. Specially-trained Staff ensure a high standard of care and attention.

Friendly, helpful staff

The people who work at Resthaven love what they do. Residents soon get to know the Business and Care Manager, Clinical Manager, Healthcare Assistants, Activities Coordinators, Kitchen staff, Maintenance, Facility Administrator, Laundry staff and Cleaners. Our people are absolute treasures who help to keep the community humming. Oceania’s training programme ensures staff are trained in providing personal care, first aid and other important skills.

Activities and fun

There’s plenty to do for those who are in the mood for recreation – arts and crafts, exercise groups, music and guest speakers, just to mention a few. There are small lounges around the home and a kitchenette where residents and visitors can make a cuppa whenever it suits.

Getting out and about

Located within the ‘four avenues’, Resthaven is just a few blocks away from North Hagley Park, the Botanic Gardens and the central city shops. Our mini-bus operates monthly shopping excursions, as well as trips to shows and events. We regularly visit Halswell Quarry, Peacock Springs, Sumner, New Brighton, the Airport, the Groynes, Riccarton House, Canterbury Museum and Ashburton.

Delicious meals

Our residents start their day with breakfast in bed. Nutritious main meals are served in the dining room. Emphasis is always on a tasty menu of good old fashioned family favourites. Individual food preferences are catered for as much as possible. We have an Oceania Group dietician who oversees menus and needs.

Please call (03) 379 9033 to find out more.
Service/Facility Details
Contract with DHBYes
Additional Room CostsNo
Updated: 6 Dec 2016
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
Approximate number of beds at this level of care24
Long term vacancyYes
Short term vacancyYes
We accept admissions at any time of the day, 7 days per week.
Our rooms available have no additional charges.
Impending vacancyNo
Updated: 21 Apr 2017
TypeHours Per WeekStatusDetails
Registered Nurse Yes We provide 24 hour Registered Nurse cover - 8am - 5pm Monday to Friday, and on call in weekends.
Healthcare Assistants/Caregivers Yes
Physiotherapist Negotiable We have plenty of access to Physiotherapists if needed. Please ask us for more information.
Own Social Worker No Accessed through Christchurch Hospital.
Activities Co-ordinator Yes Activities are run Monday through to Friday.
Hairdresser Yes Every Wednesday afternoon - male and female. This is all done on site.
Podiatrist Yes Our Podiatrist visits every 4-6 weeks.
Dietitian Negotiable Our Dietitan reviews menus every 6 months and attends for special diets. We are also able to access the Dietitian at the hospital if needed.
Accredited Visitors Yes Age Concern registered visitors
Kaumatua Negotiable We will access a Kaumatua when required.
Chaplain/Spiritual Advisor Yes Weekly, from The Salvation Army.
Other Personnel Yes We have a delightful and supportive Facility Administrator, Merilyn.
Updated: 6 Dec 2016
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care’ Yes The staff are experienced in end of life care.
Gastronomy/Nasogastric Management No But we can access this if required.
Oxygen Management No But we have staff who are capable in this area.
Surgical Followup Yes A staff member will escort residents to appointments if family member is not available, transport can also be arranged.
Wound Care No But we have staff who are capable in this area and have on going training in place.
Diabetic Care No But we can access this if required.
Continence Advisor Yes Nurse Maude Assn provides this service.
Infection Control Yes Registered Nurse has NZQA Intermediate Certificate in Infection Control
Stomal Therapist Yes Nurse Maude Assn provides this service.
Psychiatric Care No But we can access this if required.
Stroke Rehabilitation No But we have staff who are capable in this area and have on going training in place.
Tracheotomy Care No But we can access this if required.
Dialysis No But we can access this if required.
Spinal Injuries No But we can access this if required.
Specialised Dementia Care Yes 24 bed unit with deciated staff.
Gerontological Care Yes Our Nurse Manager is trained in this area.
Urology No But we can access this if required.
Clinical Manager Yes Vivienne Erickson
Anthroposophical Care No But we can access this if required.
Psychologist No But we can access this if required.
Psychiatrist No But we can access this if required.
Updated: 6 Dec 2016
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes
Carer Support or other Short Stay Yes
Advance bookings taken Yes Call today
Subsidised service Yes
Private paying service Yes
Updated: 6 Dec 2016
Under 65 yrs with Disability Yes Provided funding is approved.
Whanau Room No Although we do not have a dedicated whanau room, we encourage family and friends to be actively involved in all aspects of our resident's life here at RestHaven
Rooms (Single) Yes Newly refurbished rooms just waiting for new residents. All rooms are the same size, some include TV and phone connections. Spacious wet areas are located close to all rooms.
Rooms (Suit Couple) Yes We have some rooms with an adjoining door for couples.
Ensuite No But all our toilet and bath facilities are easily accessible from all rooms.
May Bring Own Furniture Yes All rooms have in-built furniture units. We encourage you to bring your own ornaments, small furniture and belongings to make your room feel just like home.
Alcohol Permitted Yes By negotiation.
Pets In Residence Yes We have a fish tank for the pleasure of our residents. We have also adopted two cats.
Negotiate To Bring Own Pet Yes If you have a pet we will happily discuss your needs with you.
Phone Access In Own Room Yes We can arrange for your own phone at Resident's expense. Mobile phone may be used by residents in their room.
Resident can adjust heating in own room Yes The building is well heated throughout. Radiators are located in each bedroom and the resident can adjust the heating level.
Residents Committee No We do however have monthly resident's meetings.
Newsletter Yes Quarterley.
Policy for management of challenging behaviour Yes We have an Oceania policy in place which can be printed off for you if needed.
Confused Residents Yes We have an Oceania policy in place which can be printed off for you if needed.
Lounges/seating areas Yes The main lounge and dining room are centrally situated. There are a number of small seating areas both inside and outside.
Outings Yes We go all sorts of places! We go to Akaroa, Orana Park, out to the beach, Halswell Quarry, other Rest Homes and other places of interest. We are open to suggestions too!
Rural Setting No We are located near central Christchurch, but are very peaceful and homely.
Smokers Room Yes Our smoker’s Summerhouse is located separately from the main building in a loverly spot in the garden. Easy access from the main building.
Smoking Permitted Yes In designated areas only
Semi-Secure Yes Secure garden area in Dementia Unit.
Sprinklers Yes
Updated: 6 Dec 2016
Special Features
Resthaven is situated among peaceful gardens in the heart of bustling Christchurch. With individual and personalized care in comfortable, homely surroundings living at Resthaven takes the worry away and allows you to relax and enjoy the good things in life - friendship and fun.


Resthaven was opened as an Aged Care Residence in 1935 and the present facility has been in operation since 1980 and was previously run by The Salvation Army. It is an Oceania Group care facility and is a classic of its era, refurbishment has modernised the interior.

Resthaven is a 49-bed purpose built rest home located in the central city area of Christchurch, between the “four avenues”. The small lounges located at convenient points around the home are ideal for small groups of residents or residents and their visitors. There are two kitchenettes which contain a fridge - residents and visitors are welcome to make a ‘cuppa’ here.

We have a beautiful large conservatory area - it is light and sunny and is able to be used by residents and their families it's a great place for celebrations and activities!

Our grounds are more spacious that they appear from the road. The design of the home incorporates a number of sheltered courtyard areas, many with raised gardens surrounded by seating, onto which the rooms face. Other garden seating is provided under the large walnut tree at the end of the property.


We recognise that cultural and spiritual diversity exists among our residents.

Our policy is to provide a service which acknowledges and respects the cultural and spiritual needs of each individual resident in our care. We recognise the principles of the Treaty of Waitangi - partnership, participation, and protection - which must under pin any health strategies we develop. We acknowledge taha wairua (spiritual), taha hinengaro (mental), taha tinana (physical), and taha whanau (family), as the cultural basis for provision of services to Maori.

Each resident's cultural and spiritual beliefs and practices are recognised and respected, and reflected in their care plans. Family/whanau consultation, and participation, in care is welcomed. Reasonable efforts are made to enable special cultural and spiritual beliefs and practices in relation to diet, dress, and special events to be fulfilled. Spiritual and cultural beliefs and practices are recognised and respected in relation to death, dying, and grief.

We would be delighted to show you around our home - for an appointment or for further information please contact Nicola Jordan, or you can also call us, or just drop in!
Updated: 6 Dec 2016
Interests & Activities
Residents are very much encouraged to maintain friendships and activities outside the home.

The Activity programme is co-ordinated by our Activities Co-ordinator and includes:

Blind Foundation (talking books, tapes, etc)
Board games (draughts, scrabble, chinese checkers)
Canine friends - animal visitors visit the home
Companion Club
Concerts (we offer the opportunity to go to concerts at the Town Hall and other venues)
Craft Work
Exercises for all levels
Garden Walks
Guest Speakers
Indoor Games (Including Mini Golf)
Library Trolley
Newspaper Reading
Pamper Sessions
Reading and Story Time
Religious Services
Visits to the RSA

And anything else anyone comes up with!!


Christmas, New Year, and Easter are especially happy and meaningful times of the year, and we enjoy celebrating them.

The birthdays and anniversaries of residents are very special and we would like to recognise them provided residents agree.
We will also celebrate other traditional events and local community occasions: Art, Companion Club, Board games, Bowls
Updated: 6 Dec 2016
Additional Information
Details re Meals All meals cooked on site, home baking for morning and afternoon teas. Special occasions catered for well e.g. 100 yr birthday parties. Our suppliers have told us they would come and eat here as we buy the best variety of food available! We are able to provide a meal for family provided we have notice, there may be a small charge for this.
Staffing Details Good ratio of staff to residents and is always being reviewed as needs change. Many of our staff are long serving and experienced. We are a friendly team.
Associated Complexes We are an Oceania Group care facility.
Fees Details/Fees Do Not Include Please contact our Business and Care Manager for further information.
Updated: 6 Dec 2016
Languages Spoken
English Yes
Fijian Indian Yes
Filipino Yes
Interpreter No could be accessed if required.
Updated: 6 Dec 2016
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes Monthly services
Baptist Yes Monthly services
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes We have visiting clergy from Anglican, Baptist, Roman Catholic and Presbyterian churches
Presbyterian Yes Monthly services
Roman Catholic Yes Individual Roman Catholic Communion is held as required.
Salvation Army Yes Our Chaplin is available on call and visits weekly.
(Other comments) No Other religious denominations visit our centre on a regular basis. Please let our manager know if you wish to access these.
Updated: 6 Dec 2016
Public Transport 0.03 km The bus stop is right outside that will take you into the city or out into the suburbs.
Shops 0.50 km Cafe on the corner
Mall 2.00 km We are also close to a number of suburban malls such as The Palms, Riccarton and Merivale Mall
Parks 2.00 km Hagley Park
Library 2.00 km Central Library, we also have an in-house library run by our Activities Officer who changes the books monthly.
Updated: 6 Dec 2016
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes Several Staff hold this qualification.
New Zealand Aged Care Association (NZACA) Yes
CareerForce New Zealand Aged Care Association (NZACA)
Updated: 6 Dec 2016