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Mary Doyle Trust - Goddard House & Ashcroft House

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Mary Doyle Trust
Dementia Care (Secure environment)
Karanema Drive
Havelock North
Havelock North 4130
Postal Address
PO Box 8008, Havelock North 4157
Hawke's Bay
(06) 873 8400
(06) 8738698
View Email Address
Visit Website
Diana Triplow - 06 8738400
Hurst Lifecare
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Vision and Values:

Hurst Lifecare Group vision - Helping our people make the most of every day.

Hurst Lifecare Group Values:

· Ownership - We take responsibility, keep our commitments and endeavor to get it right the first time

· Pride - We take pride in our high quality care, facilities and reputation

· Innovation - We value and encourage learning, education and continuous improvement

· Spark - We are flexible and innovative and have fun helping our people make the most of everyday

· Trustworthy - We are open and honest and value teamwork and integrity

· Appreciate - We respect and enjoy residents, their whanau and each other.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
Additional Room CostsUnknown
Updated: 23 May 2017
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care64
Long term vacancyYes
Short term vacancyYes
Impending vacancyNo
Updated: 22 Sep 2017
"We feel very confident that staff show love and sense of family with Mum when we family are not with her". Wendy M

"As a family we really appreciate the fact that Mum is so content and at home where she is. Mum often shows us what she has made or been doing" Pat D

"Over three years of my family member being in care, I have always felt welcomed. I have always got on well with the staff. I know they appreciate my input as much as I appreciate theirs.....all he can do is receive the focussed attention of unconditional love .....my family member's spirit is most precious". KR (Mrs)
Updated: 23 May 2017
TypeHours Per WeekStatusDetails
Registered Nurse Yes RN on duty within the hospital at all times
Enrolled Nurse Yes All care centres have enrolled nurses
Physiotherapist Yes As required
Diversional Therapist Yes All areas have a Registered Diversional Therapist
Activities Co-ordinator Yes some care centres also have an activities coordinator
Hairdresser Yes 5 days a week.
Podiatrist Yes Visits monthly and as required.
Dietitian Yes Consultant role
Kaumatua Yes
Chaplain/Spiritual Advisor Yes On request
Other Personnel Yes Massage therapist - weekly. Restorative therapy - twice weekly
Updated: 15 Sep 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes Our staff under go the certificated palliative care course through Cranford Hospice
Gastronomy/Nasogastric Management Yes
Oxygen Management Yes
Surgical Followup Yes
Wound Care Yes Access to this service if required.
Diabetic Care Yes
Continence Advisor Yes
Infection Control Yes
Stomal Therapist Yes access to this service as required
Specialised Dementia Care Yes In Goddard House and Ashcroft House .
Gerontological Care Yes
Urology Yes Acccess to this service as required
Clinical Manager Yes
Other Nursing Specialities Yes Nurse Educators.
Psychologist Yes Visiting
Psychiatrist Yes Visiting
Updated: 15 Sep 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We have a dedicated respite care bed within our dementia care units
Subsidised Yes We take both subsidised and private respite / short stay
Private Paying Yes We have private paying short term and respite beds available
Booking can be made in advance Yes Bookings are available for the dedicated respite bed
Updated: 23 May 2017
Under 65 yrs with Disability Yes Only if assessed by NASC as fitting our DHB Contracts
Day Care Yes This is subject to availability
Primary Health Funded Short Term Care Yes
Palliative Care Contract No we manage end of life care.
Whanau Room Yes If you wish to stay the night we will accommodate you on-site.
Rooms (Single) Yes
Rooms (Suit Couple) Yes We will put a couple together in a room if requested and possible.
Ensuite Yes
May Bring Own Furniture Yes
Alcohol Permitted Yes
Pets In Residence Yes We have a cat in each of the care facilities.
Negotiate To Bring Own Pet Yes On a case by case.
Phone Access In Own Room Yes Own lines installed in all rooms except Goddard House and Ashcroft House. Line Rental and Toll Calls at Residents own cost.
Wifi Yes
Resident can adjust heating in own room Yes except in Goddard House and Ashcroft House.
Maori Kaupapa Yes
Residents Committee No The Rest Home has regular meetings.
Newsletter Yes Quarterly.
Policy for management of challenging behaviour Yes We follow the Spark of Life philosophy at Mary Doyle
Confused Residents Yes
Lounges/seating areas Yes We have several, in the rest home and hospital there are two lounge areas and the rest home also has a library. There are lounges in both Goddard and Ashcroft Houses.
Outings Yes Our dementia Units take their residents for a drive most days. In the hospital most of the activities come in. In the rest home we have several drives a week. The locations vary based on what is on, Christmas Lights, Equestrian Events etc.
Rural Setting No no, but we border on a stream on one side, so have lovely views.
Smoking Permitted Yes In covered areas outside.
Semi-Secure Yes
Sprinklers Yes
Updated: 15 Sep 2017
Interests & Activities
Interests & Activities
Activity programme, Advocate, Age Concern, Alzheimer's Society, Aromatherapy, Art, BBQ, Big print books, Billiards, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Bridge, Canine friends, Cards, Chapel, Children, Church, Classical Music, Concerts, Cooking, Craft, Dancing, Digital camera, Electric beds, Email, Entertainers, Entertainment, Exercises, Flower arranging, Games, Garden, Gardening, Greypower, Happy Hour, Holidays, Housie, Hydrotherapy, Indoor Games, Internet, Jigsaw, Library, Lions, Mah Jong, Massage, Men, Minibus, Movies, Music, Newspaper reading, Organ, Outings, Park, Parkinson's Society, Parties, Pastoral care, Petanque, Pianist, Picnic facilities, Pool, Pool table, Quizzes, Reading, Roses, RSA, Senior Citizens, Shopping, Sing-a-longs, Singing, Sky TV, Spa, Stroke Group, Swimming, Theatre, Travel, Vegetarian, Videos, Views
Updated: 23 May 2017
Additional Information
Additional Information
Details re Meals Buffet Breakfast - Residents are encouraged to actively participate in breakfast where they can choose their own. Those who are unable are served and assited. the breakfast choice is generally fruit and choice of cereal or porridge with toast and a hot beverage. Our menu provides a variety of meal options for each meal. Lunch is a light meal and Dinner is served at night. This is our main meal and is served with wine or juice. Morning tea and afternoon tea are home baking - slices, cakes, scones etc. Supper is a cuppa and a plain biscuit.
Staffing Details The Care centres have a Care Manager who is a Registered Nurse or an Enrolled Nurse. Bramlee House (Rest Home) also has a Clinical Co-ordinator who is a Registered Nurse - the rest of the staff are Enrolled Nurses and Care givers. In Goddard House and Ashcroft House (Dementia Centre) there is a Care Manager as well as Registered Nurse, Enrolled Nurses and Care givers. In Reeve House and Nimon House(Hospitals) there is the Care Manager, Registered Nurses, Enrolled Nurses and Care givers. On night duty over the complex we have 2 Registered Nurses to cover the village.
Associated Complexes Member of the Hurst Lifecare
Fees Details/Fees Do Not Include Please contact us for further information.
Updated: 15 Sep 2017
Languages Spoken
Languages Spoken
Afrikaans Yes
Chinese Yes
Dutch Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Maori - Te Reo Yes
Updated: 23 May 2017
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Brethren Yes
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes
Jehovah Witness Yes
Methodist Yes
Presbyterian Yes
Ratana Yes
Roman Catholic Yes
Salvation Army Yes
Seventh Day Adventist Yes
Updated: 23 May 2017
Public Transport 0.10 km Bus service in to Hastings
Shops 0.25 km Havelock North village, very close
Parks   Parks and reserves around Havelock North
Library 0.25 km Within Havelock North village, however we do have 2 libraries within our complex
Updated: 4 Aug 2016
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
Approved provider of Professional Development and Recognition Programme No We have an MOU with the DHB and all our registered staff work towards achieving their PDRP
CareerForce Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
National Certificate in Diversional Therapy Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes provide extensive education programme
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes certification for maximum 4 years
Retirement Village Accreditation (Expiry date) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes accreditation for maximum 3 years
Spark of Life Yes We have a Master Practitioner for Spark of Life
Approved provider of Professional Development and Recognition Programme CareerForce New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 23 May 2017