Jump to Content

Bupa Stokeswood Care Home

Send me an
Information Pack
At a glance
Bupa Stokeswood Care Home
Dementia Care (Secure environment)
18 Glen Road
Stokes Valley
Lower Hutt 5019
Hutt Valley
(04) 562 9060
(04) 562 9069
View Email Address
Visit Website
Find us on Facebook
Sharlene Olsen - (04) 562 9060
Bupa Care Services - 0800 60 80 99
Other services
Tap to view all photos 1/9

You need Adobe Reader to view PDF files.

Preview File Description
Stokeswood Rest Home and Hospital Stokeswood Rest Home and Hospital Stokeswood Rest Home and Hospital
Stokeswood Care Home is an important part of the Stokes Valley community.

It's a happy place with a strong family spirit and a reputation for skilled, compassionate care. We enjoy strong community support and involvement and have friendly staff and wonderful residents. The grounds are lovely - quiet and park-like, yet close to shops and services and right beside the RSA, which many of our residents enjoy visiting.

Stokeswood is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care.

As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers.

For more information, please visit the Bupa link.
Service/Facility Details
Contract with DHBYes
Additional Room CostsNo
Updated: 6 Mar 2015
Bed and Vacancy Details
Approximate number of beds at this level of care20
Long term vacancyYes
Short term vacancyNo
We have one vacancy in our dementia wing. Please feel free to contact Sharlene Care Home manager (0274437804) if you would like to come in, meet the team and have a look around. Even if you are not quite ready yet, you can be placed on our waiting list. We offer both long term care and respite care.
Impending vacancyYes
Updated: 20 Apr 2017
"We are very grateful for the care and attention given to Mum by all the staff"

"I would recommend this rest home to anyone. The staff are very friendly and caring. The atmosphere is down to earth, the home and rooms are very tidy and clean and if there are any issues the staff will sit down and talk through and resolve or sort out to the best they can do."

"As far as I'm concerned my life here now is wonderful. Ex-staff visit me and take me out - they have become my friends"

"I've come to realise now that this is now my home. I appreciate the staff looking after my physical and mental needs. "
Updated: 4 Dec 2014
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes
Occupational Therapist Yes As required.
Diversional Therapist Yes Our Diversional Therapist ensures our residents have an assortment of activities for their enjoyment and individual choices are catered for.
Activities Co-ordinator Yes Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser Yes Our hairdresser visits on a regular basis and provides a great service at a reasonable price.
Podiatrist Yes Our podiatrist visits monthly or on request.
Dietitian Yes All menus are dietitian approved. Our dietitian is available for general advice and oversees special needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Yes.
Other Personnel Yes A wide range of entertainers - Allied Health Professionals as needed - A GP who visits regularly and is also available on call.
Updated: 11 Dec 2014
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care’ Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a speical diet.
Continence Advisor Yes We manage resident's needs and provide a range of continence products with visits by community nurse specialist on request.
Infection Control Yes We meet all infection control standards.
Psychiatric Care Yes We will provide referrals to other services as required.
Specialised Dementia Care Yes Our staff are trained to manage residents with Dementia.
Gerontological Care Yes Bupa prides itself on providing person-centred care. Your day is planned the way you want it.
Urology Yes We are able to manage all continence needs.
Community Health Yes We link with community health professionals as required.
Clinical Manager Yes Our Clinical Manager works closely with the Registered Nurses and Caregivers to ensure excellent and seamless care.
Psychologist Yes We make referrals for visits by community specialist as required.
Psychiatrist Yes We make referrals for visits by community specialist as required.
Updated: 11 Dec 2014
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support or other Short Stay Yes We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home.
Advance bookings taken Yes According to bed availability.
Subsidised service Yes A subsidy may be available.
Private paying service Yes We welcome people who are self funding or have insurance cover.
Updated: 4 Dec 2014
Day Care Yes It is possible for people to join us during the day and return home at night.
Other End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Whanau Room Yes We have areas available where residents and their families can spend quiet time together.
Rooms (Single) Yes
May Bring Own Furniture Yes Residents are welcome to personalise their rooms. We understand the importance of making it feel like home.
Alcohol Permitted Yes
Negotiate To Bring Own Pet Yes We are happy to discuss options for your pets.
Phone Access In Own Room Yes You are welcome to have a phone and internet installed at your own cost.
Resident can adjust heating in own room No Our home is centrally heated with underfloor heating.
Maori Kaupapa Yes We respect all cultures.
Residents Committee Yes We have a care homes residents group with regular meetings. Bupa also has a National Residents and Relatives Association.
Family Committee Yes Combined with the residents committee above.
Newsletter Yes The Care Homes Newsletter is published on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Lounges/seating areas Yes Two lounges and outdoor seating.
Outings Yes As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics.
Smoking Permitted Yes Smoking is permitted in the designated area.
Semi-Secure Yes
Sprinklers Yes Stokeswood Care Home meets all NZ Fire Service regulations.
Audit report available Yes Audit report for the Health & Disability Standards is available on our website.
Updated: 11 Dec 2014
Special Features
Large lawns and gardens. Close to Stokes Valley shoppng centre, Lower and Upper Hutt. We have views of bush clad hills and quiet surroundings.

Stokeswood Rest Home and Hospital is owned by Bupa Care Services, one of New Zealand's leading aged care providers. We offer a continuum of care, with personal medical alarms, retirement villages, rest homes, hospitals and dementia care. Care of people with dementia is our specialty. We take pride in adopting the best international approaches, and adapting them to our New Zealand ways.

Bupa has no shareholders so all surpluses are reinvested into our care homes.

The team at Bupa Care Services is passionate about helping older New Zealanders to get the most out of life. Our strong caring ethics, dedication and respect are valued by people at some of the most vulnerable times in their lives –so trust is intrinsic to the way we work.

Updated: 4 Dec 2014
Interests & Activities
A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.
Updated: 4 Dec 2014
Additional Information
Details re Meals Our menus are dietitian approved and cater to individual preferences and requirements.
Staffing Details Stokeswood Care Home meets all recommended staffing levels for residential care.
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available.
Fees Details/Fees Do Not Include A government subsidy may be available for part or all of your care.
Updated: 4 Dec 2014
Languages Spoken
English Yes
Fijian Indian Yes
Filipino Yes
Interpreter Yes We are happy to access this service as required.
Maori - Te Reo Yes
Samoan Yes
Updated: 4 Dec 2014
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Inter denominational Yes
Non denominational Yes
Roman Catholic Yes
(Other comments) Yes We will cater for all spiritual and religious requirements of residents.
Updated: 4 Dec 2014
Public Transport 0.20 km
Shops 0.50 km The supermarket and other amenities are just across the road and easily accessed.
Parks 0.05 km Speldhurst Park adjacent to shopping centre.
Library 0.50 km Located just across the road.
Updated: 4 Dec 2014
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
Rest Home MOH Audit Report Available. Yes The audit is available on the Bupa website www.bupa.co.nz
CareerForce Rest Home MOH Audit Report Available.
Updated: 4 Dec 2014