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Annaliese Haven Rest Home - Betty and Monica Wings

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At a glance
Vacancy
Yes
Name
Annaliese Haven Rest Home
Category
Dementia Care (Secure environment)
Address
25 Adderley Terrace
Kaiapoi
North Canterbury
Kaiapoi
Postal Address
7620
DHB
Canterbury
Phone
(03) 327 6282
Fax
(03) 327 6114
Email
View Email Address
Personnel
Manager
Diane Whitby - 03 327 6282
Owner
Elsdon Enterprises - 03 310 3163
Clinical Nurse Manager
Alicia Frost - 03 327 6282
Other services
Photos
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Description
Welcome to Annaliese Haven. Our passion is to provide quality care within a caring family focused environment. Our passionate staff are chosen for their holisitc focus and empathy in helping others.
We encourage residents to express their individuality and take pride in assisting them to achieve improved quality of life while feeling secure in the knowledge their needs are met. The quality of our care is reflected in our wonderful reputation present within the community. Its not all about the bells and whistles. Come and see for yourself why our residents become our extended family
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsSome Rooms
Updated: 18 Sep 2017
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care30
Long term vacancyYes
Short term vacancyYes
Annaliese Haven provides a specialised dementia care with a range of rooms to suit your budget. We have the option of both Sunny and sheltered roooms with a free roaming access to several courtyards and lovely gardens, giving residents are sense of continuous outdoor space without restriction. We pride ourselves on a family focused environment, staffed by experienced Registered Nurses 7 days a week to ensure quality care along with qualified caring staff passionate about what they do. We would love to show you our home please phone the Clinical Nurse Manager or the Facility Manager to discuss your needs.
Impending vacancyYes
Updated: 22 Nov 2017
Testimonials
Testimonials
'Thank you so very much for the wonderful kind and gentle care you gave to Florence.
I have admiration and deep gratitude for all you have done for Florence'. From Florence and daughter Barbara.


'Norma and I would like to thank you all for your caring and support while Ian has been in your care.'


'Thank you for the care and friendship you gave my father. It was much appreciated.' Alison


'I would like to express how much we appreciated the thoughtfulness, friendliness and hospitality your staff gave our family when we were down at the Rest Home. Being part of the audience with Lois at the concert was a joy. It was never too much trouble for your staff to include us in any morning or afternoon tea should we happen to be there.''

"Every time I visit I feel so welcomed by the staff and it always feels like a big extended family." - J B
Updated: 18 Aug 2017
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse 160 Yes We have 4 qualified registered nurses including the Clinical Nurse Manager who provide 7 day cover both AM and PM. We have extensive experience in wound management, palliative care, catheter and stoma management along with all other areas of nursing.
Enrolled Nurse No We are currently working alongside one of our senior staff members to reactivate her enrolled nursing practice. She comes with a great deal of experience in acute care in australia along with long term dementia care in NZ
Healthcare Assistants/Caregivers Yes All our staff are trained extensively in dementia specialist care, . They are passionate about what they do and show a great deal of warmth and empathy to our residents. All our staff are encouraged to interact with our residents and relatives.
Physiotherapist Yes As and when required through community services
Occupational Therapist Yes As and when required through community services
Own Social Worker Yes Social workers are linked in with Older Person's Mental Health service and are available when needed
Diversional Therapist 70hrs Yes We are very lucky to have 2 fully qualified Diversional Therapists with over 25 years combined experience in dementia care. They provide a service covering 6 - 7 days a week ensuring all residents are provided with stimulating activities and interactions
Activities Co-ordinator Yes We currently have 2 additional Activities Coordinators who assist the diversional therapy team. They are both undertaking their formal diversional therapy qualifications
Hairdresser Yes Annette is our vibrant friendly hairdresser that prides herself on pampering our residents and she is available twice weekly. Our salon enables her to undertake all hair treatments and many of our residents love their weekly visits.
Podiatrist Yes We have a contracted podiatrist who is in attendance every 3 weeks, this enables all residents to be seen within a 6 weekly cycle.
Dietitian Yes Our menus are on a four week summer and winter cycle. they are overseen by a dietitian yearly and are altered to take into account individual needs and preferences. We have a qualified chef who provides home cooked style meals that are well recieved.
Accredited Visitors Yes Pet Therapy is a large part of our dementia and rest home service. This provides much joy for all our residents. Our Therapist visits weekly with both dogs and a beautiful Cat. The residents quality of life has been enhanced with this inclusion.
Kaumatua Yes Liaison with the local Iwi and Kaumatua are arranged for our Maori Residents whenever this is required. We encourage all families to embrace their culture.
Chaplain/Spiritual Advisor Yes All denominations are catered for with a variety of services spread over the month. Residents are welcome to attend one or all of these depending on their preferences.
Other Personnel Yes We have two receptionists who will greet you at Annaliese Monday to Friday 9am - 3pm. They provide a link to both the Facility and Clinical Manager's and can assist with managing client administration concerns.
Updated: 18 Aug 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Palliative Care Contract Yes Although not a specifically designated palliative care hospice. Annaliese is able to provide full palliative services for End of Life to all residents. All our Registered Nurses and Senior Caregivers are trained in palliative care.
End of Life/Palliative Care Yes Our senior RN's have a combined 50 years experience in nursing end of life and are all competent in syringe driver management. Our senior care staff have been undertaking the Fundamentals of Palliative Care Course through Hospice NZ
Gastronomy/Nasogastric Management No available dependent on circumstances
IV Antibiotic Capability Yes IV antibiotic therapy is available through local practice nurses and acute demand for rest home level patients.
Oxygen Management Yes We are able to house residents who are dependent on an oxygen concentrate or oxygen bottle.
Surgical Followup Yes Surgical followup by way of outpatient appointments are assisted. GP's also followup in house.
Wound Care Yes Our senior RN's and Clinical Manager have extensive wound management experience through practice and district nursing. We are qualified to manage complex wounds. We can also liaise with wound specialists if required.
Diabetic Care Yes All our RN's and senior caregivers are trained in diabetic management and insulin management.
Continence Advisor Yes available through Nurse Maude as required
Infection Control Yes We pride ourselves on our infection control at Annaliese Haven. The Clinical Manager has a passion for infection control management and this is monitored continuously.
Stomal Therapist Yes Stomal therapists are available as required through Nurse Maude's community services. However our RN's are all competent in the management of stoma's.
Psychiatric Care Yes No formal Psychiatric contract however linked with Older Person's Mental Health
Stroke Rehabilitation Yes Linked with older person's health
Specialised Dementia Care Yes Annaliese Haven offer's specialist dementia care with 2 designated units. All staff undergo compulsory aged care training in Level 4 Dementia unit standards along with on the job inservice education.
Gerontological Care Yes Linked to older person's community gerontology team for further assistance as required.
Urology Yes Available via referral and full catheter management available
Clinical Manager Yes The Clinical Manager has 25 years experience in the industry having been registered for 21 years. She has worked extensively in dementia, acute stroke, neurology and district nursing over the years and is dedicated to achieving the best level of care.
Other Nursing Specialities Yes We have several RN's with areas of expertise in surgical, district and practice nursing enabling us to support a wide range of people
Other Post Graduate Specialities Yes The Clinical Manager has a Post Graduate Certificate in Long Term Condition management of the Elderly and is currently completing a Post Graduate Diploma in Nursing with Advanced Health Assessment.
Updated: 18 Aug 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Respite care is available dependent on occupancy. In some cases we are able to Pre-book respite however this is not always possible. Many of our respite residents have become long term residents.
Carer Support Yes Carer Support can be used for day care - Application through GP or your Older Person's health clinical needs assessor.
Other Short Stay Programme Yes Day care is available at Annaliese Haven and carer support can be used for this or private paying.
High Care Needs Yes In some cases we may be able to provide high care dependent on the circumstances (including end of life) We are equipped with hospital beds, full sling hoists and other equipment to enable this.
Subsidised Yes please enquire through the Facility or Clinical Manager - an application for subsidy is required through WINZ with an average processing time of 6 - 8 weeks.
Private Paying Yes please enquire through the Facility or Clinical Manager
Booking can be made in advance Yes Bookings can be made in advance for respite and day care depending on the need and the availability of beds. Individual needs should be discussed with the clinical nurse manager in the first instance to ensure we can accommodate the care required.
Updated: 18 Aug 2017
Features
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes This is negotiable with the Ministry of Health dependent on funding streams
Day Care Yes Day Care is available for those requiring dementia rest home level care - also known as D3. Enquiries should be made to the Clinical Manager
Palliative Care Contract Yes Although not a specifically designated Palliative care hospice. Annaliese is able to provide full palliative services for End of Life to all residents. All our Registered Nurses and Senior Caregivers are trained in palliative care.
Other End of Life/Palliative Care Yes Our senior RN's have a combined 50 years experience in nursing end of life and are all competent in syringe driver management. Our senior care staff have been undertaking the Fundamentals of Palliative Care Course through Hospice NZ.
Rooms (Single) Yes We have 30 Dementia beds available, all are single rooms. We have 21 beds with Full ensuite facilities and TV's in built which incur an additional daily room charge. Our remaining 9 beds have their own toilet suite and share a bathroom.
Rooms (Shared) No We have no shared rooms
Rooms (Suit Couple) Yes Couples can at times be housed in adjacent rooms with individual ensuites dependent on occupancy. We have no double rooms available.
Ensuite Yes As above 21 of our dementia rooms have ensuites. Others may have toilet and hand basin only. Everyone is in close proximity to bathroom facilities to ensure assisted care and safety.
May Bring Own Furniture Yes We encourage all our residents to furnish their rooms to their liking. We are happy for pictures to be hung in and around the rooms. You may also bring sets of drawers, a favourite chair or a single bed only if it complies with health and safety.
Alcohol Permitted Yes Although we do not encourage alcohol within the dementia facility, during festive times a light beer is an option for some residents providing they have medical clearance from their GP in relation to medications.
Pets In Residence No Currently we have no pets in residence however we have a Pet Therapist that brings two lovely dogs in and an affectionate young female cat who loves to be 'snuggled' This has improved the quality of life for so many of our residents.
Negotiate To Bring Own Pet Yes Pets are welcome to visit at anytime however we do not allow pets in residence at this time.
Phone Access In Own Room No Telephones are not permitted in dementia due to risk of high volume calling which often causes distress to family and friends. Our dementia residents often use the unit phone to speak to relatives and our staff are happy to make the call.
Wifi Yes WiFi is available in the facility
Resident can adjust heating in own room No Our residents may be confused and for safety reasons our temperatures are set according to the season. These are monitored on a continuous basis, and can be adjusted if family have any concerns.
Maori Kaupapa Yes Available upon request
Residents Committee No We do not have a resident's commitee in the dementia unit however all residents are included in the decision making processes surrounding their own care preferences.
Family Committee Yes Families are welcome to attend residents meetings and have informal get togethers and meetings at least six monthly.
Newsletter Yes We send a newsletter every 3 months to all our relatives advising of any changes and updating on any issues that may arise.
Policy for management of challenging behaviour Yes We have a very comprehensive policy and will be happy to discuss this with you. Management of behaviours is based on what is best for the individual and is discussed with the family at all times.
Confused Residents Yes Our residents may be confused and our caring team are trained to manage this. It is very normal for residents to 'want to go home' in their initial weeks following admission to long term care. Reassurance and TLC assist in the adjustment phase.
Lounges/seating areas Yes The safe care area is divided into two units, each with its own lounge and with a television and music available. Each lounge leads into an extensive outdoor area where people are free to wander at will. Residents are free to roam between both units.
Outings Yes Outings occurr twice weekly between both Rest Home and Dementia. The diversional therapy team endeavour to ensure all residents have this opportunity on a regular basis. Outings with family are not restricted unless medically indicated.
Smoking Permitted Yes Annaliese provides an outdoor smoking area for RESIDENTS ONLY. We ask that family refrain from smoking in these communal areas which are also adjacent to some bedrooms.
Semi-Secure Yes Annaliese Haven provides a full secure perimeter for its dementia residents. Fencing is safe but has maximum visibility to ensure residents feel connected with the world around.
Sprinklers Yes The facility is compliant with all fire and sprinkler specifications and we undergo regular fire safety checks.
Audit report available Yes A full audit report is available and we are proud to acknowledge we have now achieved full compliance with the change of management in the past 18 months.
Updated: 18 Aug 2017
Special Features
Special Features
We enjoy the informality and usual 'comings and goings' of a family home. Annaliese prides itself on an holistic focus. Our care does not stop at your loved one but extends to the wider family. We have no restrictions on coming and going of residents unless medical issues indicate this. Families are free to come and go whatever time of day suits them. We encourage all residents to personalise their rooms as much as possible to ensure they feel at home. You are free to hang pictures and use your own furniture providing this is within health and safety requirements. Our maintenance person will assist with this.
A variety of things happen on a typical day, and often family and friends join us for Happy Hour, Entertainment or just a chat and a cup of tea, there is always something happening.
We also welcome a friendly wave while walking past the front office.
Updated: 18 Aug 2017
Interests & Activities
Interests & Activities
Our activity programme is large and varied. Below is an example of what we do:
Visiting performers entertain weekly on a Friday afternoon and relatives are welcome to attend.
Age Concern, Alzheimer's Society, Art, Big print books, Bingo, Board games, Bowls, Canine friends, Cards, Craft, school children entertaining, Church, Concerts, Cooking, Dancing, Entertainers each week and on special occasions,, Exercises, Games, Gardening, Happy Hour, Indoor Games, Jigsaw, Library, Minibus, Movies, Music, Newspaper reading, Organ, Outings, Pastoral care, Picnic, Quizzes, Reading, Shopping, Singing, Videos

We have a mini bus and we have found one of the simplest joys is just going for a drive through familiar streets and villages and having an ice cream by the sea. Van outings are twice weekly alternating between Rest Home and Dementia units.

We have four large raised vegetable gardens and can grow our own tomatoes, and herbs in pots along with anything else our residents wish to grow. Gardening is free to anyone who chooses to partake. Many of our residents love to potter in the garden, pick flowers and assist with flower arranging.

The style of the home makes for easy movement and integration of activities and our visitors and families are welcome to share lunch or a cup of tea at any time

We have recently included the weekly services of a Pet Therapist who visits weekly with two lovely dogs an a very affectionate cat. Our residents have responded so well to this and it has enlightened their lives in many ways. We are hoping to increase her visits to twice weekly. We also welcome visiting pets into the dementia unit.
Updated: 18 Aug 2017
Languages Spoken
Languages Spoken
LanguageStatusDetails
English Yes
Fijian Yes Several of our care staff speak Fijian or Fijian Indian dialects. They are also fluent in English.
Fijian Indian Yes
Filipino Yes We have staff fluent in Filipino.
Finnish Yes One of our senior staff is able to communicate in Finnish
Hindi Yes We have several staff able to communicate in Hindi
Interpreter Yes Interpreter services are available through the PHO as required.
Punjabi Yes Several staff are familiar with Punjabi
Russian Yes We have one staff member who is native to Russia, she is also fluent in English
Swahili Yes
Updated: 18 Aug 2017
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes Monthly services are held on a rotational basis with all other denominations. Residents are free to attend one or all services depending on their personal preferences.
Baptist Yes Monthly services are held on a rotational basis with all other denominations. Residents are free to attend one or all services depending on their personal preferences.
Hindu Yes We have a staff member who identifies with Hindu and we are able to accommodate individual preferences as required
Inter denominational No Regular church services are held
Jehovah Witness Yes We respect the individual preferences of our residents and accommodate as required
Methodist Yes Monthly services are held on a rotational basis with all other denominations. Residents are free to attend one or all services depending on their personal preferences.
Presbyterian Yes Monthly services are held on a rotational basis with all other denominations. Residents are free to attend one or all services depending on their personal preferences.
Salvation Army No Regular church services are held
Seventh Day Adventist Yes We respect the individual preferences of our residents and accommodate as required
Sikh Yes Several of our staff identify with the Sikh religion and we are sensitive to the needs of any residents with special requirements.
Updated: 18 Aug 2017
Distances
Distances
LocationDistanceDetails
Public Transport 1.00 km Public Bus transport is available through Kaiapoi and Silverstream through to Christchurch
Shops 1.00 km Kaiapoi Central shopping centre and Silverstream shopping centre
Parks 1.00 km Kaiapoi River walkways and Parks
Library 1.00 km Annaliese Haven has a visiting library service that is managed by the diversional therapy team and the library is accessible for rest home residents on mobility scooters or by way of escorted outings with the activities team for dementia residents
Updated: 18 Aug 2017
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
CareerForce
Updated: 21 Dec 2016

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