Whangārei Park Village - Metlifecare Care Home

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At a glance

Vacancy

Name

Whangārei Park Village - Metlifecare Care Home

Category

Dementia

Address

15 Sutton Close
Maunu
Whangarei 0110

Postal Address

Same as above

Region

Northland

Phone

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Email

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Web

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Social Media

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Personnel

Manager: Keryn Thornton - 09 438 1099
Owner: Metlifecare - 0800 909 303 or 09 539 8000

Other services

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RESIDENTIAL DEMENTIA CARE

With views of the western hills, Whangārei Park Village has a peaceful outlook over its own ‘village green’ fringed with beautiful mature trees which are visited by native birds.

Our 15-bed ‘Jacaranda Court' Dementia Unit has a fresh and inviting appearance and a well-equipped interior, contributing to our residents well-being. Built on one level, all rooms are single with a hand basin.

Also on-site we offer Rest Home and Hospital Care as well as Villas for independent living.

Service/Facility Details

Service/Facility Details
Detail	Status
Contract with Health New Zealand \| Te Whatu Ora	Yes
Certification	Yes
ORA Applies	No
Updated: 23 Jul 2014

Bed and Vacancy Details

Bed and Vacancy Details
Detail	Status
Approximate number of beds at this level of care	15
Vacancy	No
Impending vacancy	No
Short stay considered	No
Premium Accommodation Charges	No
MOH Certification and Audit Report	View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19	Yes
Updated: 11 Jul 2025

Personnel

Personnel
Type	Hours Per Week	Status	Details
Registered Nurse	24/7	Yes
Nurse Practitioner		No
Healthcare Assistants/Caregivers		Yes
Physiotherapist		Yes
Occupational Therapist		Negotiable
Social Worker (on site)		Negotiable	Available through the local DHB if needed
Diversional Therapist		Yes	Our Activities Coordinator in the rest home is a qualified DT and provides support to all of our Activities Coordinators
Activities Co-ordinator		Yes
Hairdresser		Yes	Our on-site salon is open on Tuesday, Wednesday and Thursday every week
Podiatrist		Yes	The podiatrist calls on residents every six weeks or more frequently if required
Dietitian		Negotiable	All meals have passed Dietitian recommendation
Accredited Visitors		Negotiable	The Age concern accredited visitng service is availabe by negotiation as well as counselling and support from the Anglican care centre
Kaumatua		Yes	We have a local on-call Kaumatua, available on request
Chaplain/Spiritual Advisor		Yes	As well as conducting Sunday Worship Services which are open to all residents, our chaplain is available on site for two days each week - and is also on call to residents for urgent personal assistance
Other Personnel		Yes	Trained volunteers assist with outings and events. Our army of volunterrs also assist with painting, floral arrangement, music, companionship and entertainment. Our home is enriched with pets.
Updated: 22 Nov 2018

Specialities or Areas of Expertise

Specialities or Areas of Expertise
Specialities or Areas of Expertise	Status	Details
Oxygen Management	Yes	This is available for limited use as required.
Gastronomy/Nasogastric Management	Yes	Available on request
End of Life/Palliative Care	Yes	24/7 RN cover with Hospital Services
Wound Care	Yes
Diabetic Care	Yes	Available on request
Continence Advice	Yes
Stomal Therapy	Yes	Available on request
Infection Control	Yes
Surgical Followup	Yes	24/7 RN cover, with available specialist involvment if needed
Psychiatric Care	Yes	This is offered as may be required in association with the District Health Board.
Clinical Management	Yes	We have two excellent, full time, Clinical Coordinators who cover Monday to Saturday
Updated: 25 Oct 2012

Respite, Carer Support or other Short Stay

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay	Status	Details
Carer Support	Yes
Subsidised	Yes
Private Paying	Yes
Updated: 24 May 2013

Features

Features
Feature	Status	Details
May Bring Own Furniture	Yes
Single Rooms	Yes	All residents in our dementia wing have single rooms.
Pets In Residence	Yes	We have a lovely friendly cat in the unit amoung others in the facility along with chickens, love birds and fish
Negotiate To Bring Own Pet	Yes
Lounges/seating areas	Yes	Our open plan communal area is bright and attractive.
Outings	Yes	Frequent outings are arranged using our own van.
Residents Committee	Yes	The Rest Home has a very Active Residents Committee , which Family members are welcome to access
Newsletter	Yes	Selwyn Park has its own quarterly newsletter which includes contributions from residents and staff members.
Policy for management of challenging behaviour	Yes
Confused Residents	Yes
Rural Setting	No	But set in park like grounds and looking out to the western hills
Updated: 24 May 2013

Special Features

Special Features
We pride ourselves on the relaxed and family atmosphere achieved by caring staff members at Selwyn Park. The up-to-date dementia care and facilities include a great outdoors area with lawns and gardens.
Updated: 24 May 2013

Interests & Activities

Interests & Activities
Activity programme, Art, Big print books, Board games, Care and Craft, Concerts, Craft, Entertainers, Entertainment, Exercises, Games, Indoor Games, Jigsaw, Library, Minibus, Music, Outings, Pastoral care, Sing-a-longs, Videos. A variety of specialised activies are also provided to suit the needs of individual residents.
Updated: 29 Nov 2007

Additional Information

Additional Information
Topic		Details
What's included in your fees and what's not		There is no charge for fully susidised residents. Otherwise the fees for private care are $837.76 incl GST per week or $3640.27 incl GST per 4 weeks.
Staffing qualifications and details		Our team of competent and caring care givers attend mandatory training and are encouraged to complete training towards the National certificate and a career in care giving.
Details about meals		All dietary needs are catered for at Selwyn Park, the menus are audited by a qualified dietician and choices are offered within our seasonal menus.
Associated Complexes		Family members are most welcome to dine in the Rest Home dining area for a small charge.
Updated: 24 May 2013

Languages Spoken

Languages Spoken
Language	Status	Details
Afrikaans	Yes
Dutch	Yes
English	Yes
Filipino	Yes
Interpreter	Yes	We are able to call on interpretation services through the District Health Board.
Italian	Yes
Samoan	Yes
Updated: 29 Nov 2007

Religious/Spiritual Affiliations

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations	Status	Details
Anglican	Yes	An Anglican Chaplain conducts Worship Services open to all residents and is available on site for pastoral care.
Christian	Yes
(Other comments)	Yes	People of all religions and cultures are welcome at Selwyn Park.
Updated: 6 Jan 2010

Distances

Distances
Location	Distance	Details
Public Transport	0.00 Km	The local bus service stops at our gate.
Shops	0.40 Km	A group of shops including a dairy and fish & chips/takeway shop is nearby. We have a convenience shop on-site.
Mall	3.00 Km	Whangarei's Shopping Mall is within the City Centre
Parks	0.00 Km	The closest park in right on our doorstep - while Barge Park is about one kilometre away.
Library	0.00 Km	As well as our small internal large print library, the Whangarei Library Bus calls regularly.
Updated: 5 Dec 2007

Credentials & Membership

Credentials & Membership
Credentials & Membership RC	Status	Details
Aged Care Association New Zealand (ACA)	Yes
New Zealand Council of Christian Social Services (NZCCSS)	Yes
Retirement Villages Association of New Zealand [Inc] (RVA)	Yes
Other details	Yes	ACC Health Partnership.

Updated: 5 Dec 2007

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.