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WINDSORCARE Village - Specialised Care

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At a glance
Dementia Care (Secure)
1 Horseshoe Lake Road
Christchurch 8061
03) 385 3179
(03) 385 8176
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Dr Warren Smith, PhD - (03) 385 3179
Windsor House Cottage Trust
Other services
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A wonderful place to call home

Both my parents spent the last five years of their lives at Windsorcare - my mother in the Special Care Unit, and eventually the Hospital Level care, and my father in a cottage in the Village, followed by Resthome and Hospital Level/palliative care. My father enjoyed his cottage, making many friends among other residents and staff. All the staff at Windsorcare, at all levels, were friendly, professional and devoted to the elderly in their care. They not only became a second family to my parents, who were treated with love, respect and dignity at all times, but also gave wonderful support to me and my family. Highly recommended!

Restrictions - critical visitors only
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 26 Sep 2019
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 20
Vacancy No
Enquiries are always welcome. For further information and to view our facility, please contact Gene Ruiz on 03 385 3179.
Impending vacancy No
Premium Room Charges Some Rooms as at 22 May 2020
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 25 Sep 2020
TypeHours Per WeekStatusDetails
Registered Nurse Yes
Enrolled Nurse Yes Isabelle Marr
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes
Diversional Therapist Yes
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Yes
Dietitian Yes
Kaumatua Yes
Chaplain/Spiritual Advisor Negotiable
Updated: 26 Sep 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
End of Life/Palliative Care Yes
Wound Care Yes
Infection Control Yes
Clinical Management Yes
Updated: 26 Sep 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Subsidised Yes
Private Paying Yes
Updated: 26 Sep 2019
May Bring Own Furniture Yes By agreement. Permitted limited items due to Health & Safety of residents and staff. Large or heavy items are not permitted because of cleaning and living requirements.
Single Rooms Yes
Ensuite Yes
Pets In Residence Yes We have a new aged cat who spends most of its time in the Rest Home.We encourage visits from family pets. Dogs must be on a leash when visiting.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes At own cost
Wifi Yes
Lounges/seating areas Yes We have two lounges, separate dining room and seating areas in our sunny atriums at the end of each wing. There is an enclosed courtyard with outside seating and a sheltered area.
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes
Palliative Care Contract Yes
Outings Yes Regular van outings
Whanau Room Yes
Residents Committee Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes In specified areas
Semi-Secure Yes
Updated: 26 Sep 2019
Special Features
Special Features
Not for profit organisation
Updated: 26 Sep 2019
Interests & Activities
Interests & Activities
Activity program includes a variety of activities - housie, bowls, craft. Regular Outings in the van, BBQ, Visits from Canine friends. Church service. Visiting entertainers. Involvement with Age Concern, Rotary and RSA.
Updated: 26 Sep 2019
Additional Information
Additional Information
Details about Meals Main meal - midday. Breakfast in bedroom Special dietary needs are catered for.
Staffing Qualifications and Details Registered Nurses on duty 24/7
What's included in your fees and what's not Please contact the Manager for details.
Updated: 26 Sep 2019
Languages Spoken
Languages Spoken
English Yes
Fijian Indian Yes
Filipino Yes
Updated: 26 Sep 2019
Public Transport 0.00 km The Orbiter bus and regional bus stops at our gate at regular intervals
Shops 0.05 km The Palms Mall, which houses numerous shops and other services, is adjacent to our facility
Mall 0.05 km Directly opposite The Palms Mall. (crossing from Golf Links Road.) Large Countdown supermarket, banks, post office, movie theatres and many specialty stores, cafes and restaurants
Parks 0.10 km Burwood Park
Library 0.50 km The Shirley library is situated within the Mall site adjacent to our facility.
Updated: 26 Sep 2019
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes
Retirement Village Accreditation (Expiry date) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
CareerForce New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 26 Sep 2019

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.