Torbay Rest Home
At a glance
- Vacancy
- No
- Name
- Torbay Rest Home
- Category
- Dementia
- Address
- Relko Crescent
Torbay
Auckland 0630 - Postal Address
- 102 Glenvar Road
Torbay
Auckland 0630 - Region
- Waitemata
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Diane Aldridge - 021 141 2087
- Owner
- APPQ Limited
- Clinical Manager
- Michelle Salvador - 027 7709990
- Administrator
- Patricia Nascimento - 09 473 5977
Other services
Photos
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Map
Reviews
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Home away from Home!
Welcome to Torbay Rest Home and Dementia care. We are located in a peaceful Cul de sac street close to East Coast Bays beaches such as Long Bay and Waiake.
Attached to our Rest Home we have two Secure Dementia wings which consist of 10 single rooms all with ensuites. This gives us the opportunity to provide a continium of care for residents.
Our Dementia wings are securely fenced and gated and there is outdoor access to a lovely garden area for residents to enjoy.
We offer a small and homely environment which is often named by families as a Home away from Home.
All of our Care staff are trained and experienced in caring for the person with Dementia.
Our Activities Coordinator and Care staff encourage Activities that are familiar to the person in daily life including hobbies or interests.
Please feel free to visit us and one of our Management Team will be happy to show you around.
Welcome to Torbay Rest Home and Dementia care. We are located in a peaceful Cul de sac street close to East Coast Bays beaches such as Long Bay and Waiake.
Attached to our Rest Home we have two Secure Dementia wings which consist of 10 single rooms all with ensuites. This gives us the opportunity to provide a continium of care for residents.
Our Dementia wings are securely fenced and gated and there is outdoor access to a lovely garden area for residents to enjoy.
We offer a small and homely environment which is often named by families as a Home away from Home.
All of our Care staff are trained and experienced in caring for the person with Dementia.
Our Activities Coordinator and Care staff encourage Activities that are familiar to the person in daily life including hobbies or interests.
Please feel free to visit us and one of our Management Team will be happy to show you around.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 27 Dec 2017 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 20 |
| Vacancy | No |
| high staff resident ratio, no premium charge, homely environment | |
| Impending vacancy | No - no premium charges |
| Short stay considered | No |
| Premium Accommodation Charges | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
| Updated: 19 Apr 2024 | |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 80+ | Yes | We have 3 registered nurses on staff Sunday to Friday and on call. Full-time |
| Nurse Practitioner | Negotiable | We have access to Waitemata DHB gerontology nurse specialist team to consult as necessary. | |
| Healthcare Assistants/Caregivers | Yes | We have Caregivers on duty 24/7 Many of our Care Staff have completed Career Force programs specifically for aged care | |
| Physiotherapist | Negotiable | Physiotherapy services are available through the Waitemata DHB Community Health Services | |
| Occupational Therapist | Negotiable | Occupational therapy services are available through the Waitemata DHB Community Health Services | |
| Social Worker (on site) | Negotiable | Social Workers available through the Waitemata DHB Community Health Services | |
| Activities Co-ordinator | 30 | Yes | Our activities coordinator is available 30 hours per week and provides a varied and busy activities program. We have regular activities meetings with other local residential care facilities to share ideas and knowledge. |
| Hairdresser | Yes | Or hairdresser visits weekly and provides a full hairdressing service. | |
| Podiatrist | Yes | Our podiatrist visits every three weeks and as necessary to attend to foot care. | |
| Dietitian | Yes | We use the Nutrition Consultants to review our menus and food service. We have a dietician available as necessary. | |
| Accredited Visitors | Yes | Age concern visitors | |
| Kaumatua | Negotiable | Kaumatua can visit if requested | |
| Chaplain/Spiritual Advisor | Yes | All religions welcome, Priests and Ministers of local churches can be contacted to visit as necessary | |
| Updated: 21 Jun 2020 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Palliative Care (Contracted) | Yes | |
| Wound Care | Yes | We have access to the Waitemata DHB wound care specialist nurse who will support our staff in more complex wound care. |
| Diabetic Care | Yes | |
| Continence Advice | Yes | Available from Waitemata DHB |
| Infection Control | Yes | We are able to consult the infection prevention and control specialist nurse from Waitemata DHB. |
| Psychiatric Care | Yes | We work closely with Mental Health Services for Older People. |
| Clinical Management | Yes | |
| Updated: 21 May 2019 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | |
| Carer Support | Yes | |
| Other Short Stay Programme | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
| Updated: 9 Nov 2018 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | |
| Single Rooms | Yes | |
| Ensuite | Yes | Rooms have an ensuite bathroom with toilet and handwashing facility. |
| Pets In Residence | Yes | We have one cat called Muffin |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | |
| Resident can adjust heating in own room | Yes | Each room has an oil filled heater, can adjust the temperature |
| Lounges/seating areas | Yes | |
| Primary Health Funded Short Term Care | Yes | Primary options - available through your GP service. Please ask for more information. |
| Provide End of Life/Palliative Care | Yes | |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | |
| Whānau Room | Yes | |
| Residents Committee | No | However, residents meetings are held three monthly |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Smoking Permitted | Yes | Outside sheltered area only |
| Updated: 21 May 2019 | ||
Special Features
| Torbay Rest Home has an extensive activities programme including exercise groups, games, trivial pursuit, visiting pets, 'happy hour', singing and entertainment, gardening group, minibus trips. Residents choose activities they wish to participate in and our activities co-ordinator directs the daily programme. Some of our residents continue to attend regular community groups ie Stroke Club, RSA and Church groups. The residents enjoy companionship from other residents and the dedicated, caring staff. Torbay Rest Home is certified to the NZ Health and Disability Standards. Regular internal audits assist in the quality improvement programme. International Certifications are the auditing agency used by the facility. Torbay Rest Home has gained tertiary level for workplace safety with ACC. |
| Updated: 21 May 2019 |
Interests & Activities
| Activity programme, Age Concern, Big print books, Bingo, Board games, Breakfast in bed, Canine friends, Concerts, Craft, Entertainment, Exercises, Games, Garden, Gardening, Happy Hour, Minibus, Movies, Music, Outings, Parties, Pastoral care, Quizzes, RSA, Shopping, Sing-a-longs, Stroke Group |
| Updated: 21 May 2019 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | The fees per week for dementia care - $1120.49. More information is available from the office. Full details in our admission agreement. | |
| Staffing qualifications and details | Several of the staff have been employees for more than 10 years. The staff are very committed to providing a high quality of care and take a lot of pride in their work. Majority of our care staff are Levels 3 and 4 and have achieved Dementia certification. | |
| Details about meals | Home cooked meals, fresh baking daily, varied menu (five-week cycle with summer and winter menus). Facility Manager and Dietitian review menus regularly as part of quality management. | |
| Updated: 21 May 2019 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | Several of the staff and some residents speak Afrikaans |
| Dutch | Yes | |
| English | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Flemish | Yes | |
| French | Yes | |
| German | Yes | |
| Interpreter | Yes | |
| Japanese | Yes | |
| Korean | Yes | |
| Mandarin | Yes | |
| Portugesse | Yes | |
| Samoan | Yes | |
| Spanish | Yes | |
| Tagalog | Yes | |
| Updated: 21 May 2019 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | Group visits monthly |
| Baptist | Yes | Minister avaialble |
| Presbyterian | Yes | Church close by |
| Roman Catholic | Yes | Weekly visits for communion or as requested |
| Updated: 21 May 2019 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.40 Km | Bus service |
| Shops | 2.00 Km | Torbay shops 2 mins away by car. Shops include pharmacy, cafes, dentist, restaurants, hair salons, bakery, dairy/superette, fruit and vegetable shop |
| Mall | 4.00 Km | Albany mall and Browns Bay shopping area are within 5 minutes drive. |
| Parks | 2.00 Km | Close to beautiful Long Bay Regional Park and Browns Bay waterfront |
| Library | 4.00 Km | Browns Bay |
| Updated: 21 May 2019 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Care Association New Zealand | Yes | |
|
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| Updated: 21 Jun 2020 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.