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Resthaven on Burns Street - Memory Loss Unit

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Resthaven on Burns Street
Dementia Care (Secure)
170 Burns Street
Cambridge 3432
(07) 827 4454
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Rachel Jones
Other services
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Cambridge Resthaven - Community Charitable Trust - 100% owned by the Cambridge community.

Vision: Helping the older members of our Community to enjoy the lives that they choose by providing individualised support and care.

Mission: Cambridge Resthaven, a community-owned organisation that, in a dignified and respectful manner, offers a flexible continuum of individualised care, support and services to enhance the lives of the older members of our Community.

Values: Respect, Excellence, Support, Honesty, Sustainability

Care Service:
Continuing Care (Hospital)
Memory Enhancement Unit - TUI

Support of Independence: Day Club, Village, Apartments, Respite, Meals on Wheels & Community Friends Visiting Service.

Medication oversight (within village)

Advocacy & Support:
Sense of Resthaven community
End of Life care

R Respect
E Excellence
S Support
T Trust and
H Honesty
A Advocacy
V Values environmental efficiency and sustainability
E Experience quality of life through normal living
N Nurturing

Resthaven on Burns Street provides rest home, hospital, respite, dementia and palliative care. Rooms look out onto courtyards or landscaped gardens. Rooms also have 24-hour call system and WiFi.

Resthaven on Burns Street is located near Leamington shopping centre and a short drive from Cambridge town centre.

Current services: hairdressing to speech therapy, physiotherapy, podiatry and SKY TV.
Recreational activities include: board games, happy hour, gardening, crafts, and cooking.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 4 May 2018
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 18
Vacancy Yes
Single large rooms.
Diversional therapist for the unit 7 days per week.
Impending vacancy Yes
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 23 Oct 2020
'I was so impressed by the effort that has gone in to meeting a resident's needs by accommodating his lovely dog. It is lovely to see person centered care being provided so well'
- Staff at Disability Support Links

'To all the staff at Resthaven on Burns Street a very big thank you for the wonderful care you gave to Mum. She stayed alive as long as she did because of your dedication, and we were certainly lucky to choose Resthaven on Burns Street as Mum's Rest Home'
- Daughter of Former Resthaven on Burns Street Resident

'We would like to thank the staff who helped Mum through some difficult times. Without the help and understanding from the staff I'm sure things would have been harder. Mum seems fine now and things are on the up. Thanks again'
- Son of Resthaven on Burns Street Resident

'We can't speak highly enough of all that the Resthaven on Burns Street staff have done to make Dad as happy and comfortable as possible'
- Family of Resthaven on Burns Street Resident

'We think your care is wonderful - the staff are caring and compassionate, and the rooms are lovely'
- Family of Resthaven on Burns Street Resident

'The morning care givers are great with Mum. They listened to family advice on how best to settle Mum. Their responsiveness was much appreciated by Mum and the Family'
- Son of Resthaven on Burns Street Resident
Updated: 24 Apr 2020
TypeHours Per WeekStatusDetails
Registered Nurse 24/7 Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Healthcare Assistants/Caregivers Yes Our HCAs are highly experienced and work towards achieving NZQA qualifications in residential and dementia aged care. They are skilled to provide the best care for our residents.
Physiotherapist 0.00 Yes Our physio assistant works under the supervision of our local physiotherapist who is on site weekly for consultation and resident assessments.
Occupational Therapist 0.00 Yes Available when requested.
Activities Co-ordinator 40 Yes
Hairdresser Yes Available in resident's room or in our own hair salon.
Podiatrist Yes 6 weekly visits to site and others arranged.
Dietitian Yes All menus are Dietitian approved. A Dietitian is available for general advice and to oversee special needs.
Kaumatua Yes We endeavour to assist residents to maintain any cultural ties they may have in the community before coming to Resthaven on Burns Street.
Chaplain/Spiritual Advisor Yes A Chaplain is available through regular visits and church services, and various religious groups can be arranged to visit to provide services for all of our residents.
Other Personnel 40 Yes We have a full-time maintenance officer on site, and range of other services available, such as: Appointment Transportation, Laundry Service, Housekeeping Service, and Medication Administration.
Updated: 24 Apr 2020
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Infection Control Yes
Surgical Followup Yes
Psychiatric Care Yes
Clinical Management Yes
Updated: 4 May 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes From time to time some of our rooms are available for respite.
Carer Support Yes We encourage the families of dementia sufferers to take breaks from their caring duties by placing their loved one with us for regular 'holidays' - this service is available by arrangement when we have a vacancy.
Subsidised Yes Carer support can be subsidised by the MoH - the invoice form must be presented at the time of booking to confirm number of days available. All of our beds have the option of DHB funding available on them (if you are eligible for a care subsidy).
Private Paying Yes We are happy to accept private paying short stay residents with fees payable on admission.
Booking can be made in advance Yes We are happy to accept an advanced booking for short stays, but this would depend on availbility of a vacant room.
Updated: 21 Nov 2018
May Bring Own Furniture Yes We encourage residents to personalize their rooms.
Single Rooms Yes Rooms are equipped with a nurse call system and personal heater.
Shared Rooms Yes
Alcohol Permitted Yes Regular happy hours.
Pets In Residence Yes We have one cat named Lucy.
Negotiate To Bring Own Pet Yes We are happy to discuss options for your pets.
Phone Access In Own Room Yes Can be arranged.
Wifi Yes Available for residents.
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes Communal lounges in the complex are equipped with comfortable seating and televisions with Freeview TV, Sky TV, and DVD players. The area is large enough for residents to run meetings, invite guests and partake in a variety of organised functions.
Gay / LGBT IQ Friendly Yes A no discrimination policy is in place to provide a friendly and caring space for residents.
Palliative Care Contract Yes It is our privilege to care for people nearing the end of their life. We work closely with GPs and Waikato Hospice or Palliative Care at Waikato Hospital to provide this care.
Day Programme for day stay clients Yes It is possible for people to join us during the day and return home at night. We encourage families to help us care for their family member.
Outings Yes As part of the activities programme, regular trips are provided to the local community. These can include shopping, sightseeing and picnics.
Whanau Room Yes
Maori Kaupapa Yes
Residents Committee Yes
Family Committee Yes We welcome family input and hold family forums on a regular basis.
Newsletter Yes
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused, and we have a specialised dementia care unit
Rural Setting Yes Situated adjacent to the ‘green belt’ in Cambridge, looking out over fields. Beautiful trees and gardens.
Smokers Room No Not in the building, which is a no smoke zone.
Smoking Permitted No Smoking is permitted in specified areas outside.
Semi-Secure Yes
Updated: 21 Nov 2018
Special Features
Special Features
Resthaven on Burns Street offers all the benefits of a care facility, including entertainment, activities and companionship. Our staff all receive training on all aspects of care including the importance of preserving dignity and individual needs. Our aim is to create a happy homely atmosphere, to only employ staff who have a positive friendly attitude and adhere to our mission statement. The site provides a paraplegic toilets, spacious showers, and separate dining room and lounge facilities. The facility is fitted with accessibility ramps and safety grab rails, wide corridors, and smoke detectors with water sprinklers.

Focused on creating a peaceful and relaxing environment, every room in Resthaven on Burns Street has a ranch slider and a garden view. The gardens have plenty of roses and outdoor seating to enjoy them, including a BBQ area. The wings between rest home, memory loss and hospital are also kept completely separate.
Updated: 24 Apr 2020
Interests & Activities
Interests & Activities
Resthaven on Burns Street has an extensive repertoire of activities and events, aimed at keeping the body and mind stimulated. Our Activity Coordinators and Diversional Therapists focus on designing programmes for each individual at all levels of disability, to promote independence and creative expression.

RSA members are regular visitors, we attend Senior Citizen's functions, church/religious services are held on site. Age Concern and Alzheimer's Society, as well as other organizations, are easily accessed through us and we welcome them to our facility.

Entertainers form a regular part of our programme. A piano, pool table and Sky TV is also available in the main lounges.

Here are just some of the activities and interests of residents which arise on a regular basis:

Indoor games, cooking programme on site, regular happy hour, massage, movies, music, newspaper reading, quizzes, crafts, gardening and board games.

There is also active involvement in community events. Outings are an ongoing part of the activities programme and often include stopping somewhere for coffee.
Updated: 24 Apr 2020
Additional Information
Additional Information
Details about Meals Good food is an important part of anyone’s quality of life and the people who live here enjoy home-style main meals. A seasonal menu prepared by a chef, with daily menu choices - including a Breakfast Buffet.
Staffing Qualifications and Details 24 hour Registered Nurse care on site.
What's included in your fees and what's not This depends upon Government funding arrangements. Please contact management for a list of charges.
Updated: 21 Nov 2018
Languages Spoken
Languages Spoken
Dutch Yes
English Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes Can be arranged if required.
Maori - Te Reo Yes
Punjabi Yes
Samoan Yes
Updated: 21 Nov 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes Church visitor pays regular calls
Baptist Yes
Christian Yes
Pentecostal Yes
Roman Catholic Yes Lay visitor comes to the Home regularly and is available for residents of all faiths for confidential discussions
(Other comments) Yes All denominations will be catered for upon Request.
Updated: 21 Nov 2018
Public Transport 0.50 km
Shops 1.00 km
Mall 3.00 km
Parks 0.01 km Adjacent
Library 3.00 km
Updated: 4 May 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
ISO (International Organization for Standardization) Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
Other details Yes Chamber of Commerce.NZ Org. Quality
New Zealand Aged Care Association (NZACA)
Updated: 4 May 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.