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Princess Alexandra Retirement Village

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Information Pack
At a glance
Vacancy
Yes
Name
Princess Alexandra Retirement Village
Category
Dementia Care (Secure)
Address
145 Battery Road
Ahuriri
Napier 4110
Postal Address
145 Battery Road
Ahuriri
Napier 4110
DHB
Hawke's Bay
Phone
06 835 9085
Fax
06 835 9082
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Jodie Robb - 06 835 9085
Owner
Ryman Healthcare - 03 366 4069
Other services
Media
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Princess Alexandra Post Autumn 2019 Newsletter Princess Alexandra Post Autumn 2019 Newsletter Princess Alexandra Post Autumn 2019 Newsletter
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Description
Your health needs may change over time and if they do, it’s good to know you won’t have to move again. It’s comforting for couples at different stages in their health to know that they can be cared for within the same Ryman village, by the same Ryman team.

At Princess Alexandra Retirement Village, we not only provide independent and assisted living, we also provide a full care offering, which includes specialist dementia care.

Our village is a supportive and caring community that works to improve the experience of residents living with dementia. We provide a safe environment for residents to enjoy living in, with a focus on experiences, rather than processes.

Our myRyman Life model of dementia care is an innovative approach to supporting residents living with dementia. The approach focuses on supporting residents to live in the moment, and to feel kindness, love, and security. It promotes spontaneity, laughter, and fun.

Our dementia care area has an easy-to-navigate environment, including a welcoming and tranquil outdoor area for people to relax in. Cues and signage support memory and help residents with orientation.

Since 2014, Ryman Healthcare has repeatedly won the Reader’s Digest Trusted Brand: Aged Care and Retirement Villages award. And we’ve been awarded the gold medal four times in the Reader’s Digest Quality Service award.

Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health.

Princess Alexandra has been awarded with this ‘gold standard’ in care. To achieve this, it has been determined that our care centre, which includes dementia care, has exceeded the sector standard for aged care.

Innovations such as our custom-made electronic care app, myRyman, contribute to this high standard. In every care room, a device enables nurses and carers to see and record information about each resident. This award-winning technology creates greater efficiencies, allowing our teams to spend more time with residents as a result.

Private rooms are warm and spacious, and every room includes an ensuite bathroom. Dementia residents are discreetly monitored by a sensor system, which alerts our care team if a resident is out of bed at night. The system switches on lights that help guide the resident to their ensuite, and then back to bed.

We provide all meals and snacks from our seasonal Delicious menu. Meals are prepared fresh on site by our village chefs, with a choice of three main courses, including a vegetarian option. We also cater for special dietary requirements.

Ryman has emergency generators at every village so our residents and our people can be safe and comfortable in a power outage. For dementia residents, maintaining a calm environment is an essential part of our myRyman Life approach to dementia care. Therefore, emergency generators provide real peace of mind.

What really makes a difference in Ryman care centres, is the daily dedication of our care teams. Residents and their families think the world of our nurses and carers. And because our staff ratios are some of the highest in the care sector, the individualised care we provide creates the unique experience that residents tell us they love.

Choosing the right care centre for a loved one with dementia is one of the most important decisions you will make. At Princess Alexandra, our dedication to care begins even before you or your loved one has moved in.

You’ll be supported by our care team every step of the way, to ensure the move into dementia care is a smooth and informed transition.

We look forward to introducing you to our warm and caring community.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 15 Aug 2018
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 24
Vacancy Yes
Enquiries welcome.
Impending vacancy Yes - 3
Premium Room Charges Yes
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 15 Nov 2019
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes
Physiotherapist Yes
Activities Co-ordinator Yes We provide activities 7 days a week
Hairdresser Yes
Chaplain/Spiritual Advisor Yes
Updated: 12 Jun 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes
Other Short Stay Programme Yes Daycare depending on occupancy.
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 12 Jun 2018
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes
Single Rooms Yes
Alcohol Permitted Yes We have a happy hour on a weekly basis.
Pets In Residence Yes We have a cat and two birds currently in residence.
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room Yes
Lounges/seating areas Yes In the dementia care unit we have a lounge and seperate dining room as well as a lovely family room. There are also plenty of outdoor seating areas in our award winning gardens.
Palliative Care Contract Yes
Outings Yes We have two vans and a car available to take residents on outings.
Whanau Room Yes
Maori Kaupapa Yes
Newsletter Yes We put out a newsletter on a quarterly basis.
Policy for management of challenging behaviour Yes Please ask management if you wish to view this.
Confused Residents Yes
Updated: 12 Jun 2018
Special Features
Special Features
Princess Alexandra Retirement Village recently won the Retirement Village section of the Napier City Garden competition for the second year in a row. The gardens at Princess Alexandra have been looking immaculate and it is all thanks to our wonderful and talented gardening team.
Updated: 12 Jun 2018
Interests & Activities
Interests & Activities
Princess Alexandra Retirement Village will have a full and complete activities programme 7 days a week arranged by full time dedicated staff.
Updated: 12 Jun 2018
Additional Information
Additional Information
TopicDetails
Details about Meals We provide delicious home cooking and baking. While we have a set menu we do cater for individual preferences and special dietary requirements. All our menus are prepared with a dietitans input to ensure that we provide a nutricious balanced diet. Our main meal is served at lunch time and we provide home made morning and afternoon tea and suppers. Fruit is available for the residents to help themselves to at anytime.
Staffing Qualifications and Details Our staff attend the Ace training programme to ensure that they have all the skills necessary to assist our residents. We pride ourselves on having staff who are lovely, nurturing, gentle people who do an amazing job.
Associated Complexes We are a part of the Ryman Group of care facilities.
What's included in your fees and what's not Please contact management for more details.
Updated: 12 Jun 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Non denominational Yes
(Other comments) Yes We respect all denominations
Updated: 12 Jun 2018
Distances
Distances
LocationDistanceDetails
Public Transport 5.00 km City
Shops 1.50 km Ahuriri Shopping Centre
Mall 5.00 km City
Parks 0.10 km South Pond, public reserve next door
Library 5.00 km City
Updated: 12 Jun 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
New Zealand Aged Care Association (NZACA) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
New Zealand Aged Care Association (NZACA) Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 12 Jun 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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