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Princes Court Lifecare

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At a glance
Vacancy
Yes
Name
Princes Court Lifecare
Category
Dementia Care (Secure)
Address
Princes Court Lifecare
58 Princes Street
Netherby
Ashburton 7700
Postal Address
Same as above
DHB
Canterbury
Phone
(03) 308 0302
Fax
(03) 308 9433
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Lorraine Bryan - (03) 308 0302
Owner
Heritage Lifecare Group
Other services
Photos
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Description
When it comes to everyday life, Princes Court makes it easy with respite and specialised dementia care. The well-appointed rooms all look out onto landscaped gardens and come complete with a 24-hour call system and WiFi.

Part of the close-knit Ashburton community, Princes Court is set amongst beautifully landscaped gardens, just a hop, skip and jump from the Ashburton town centre where you’ll find all the essentials.

We offer everything from hairdressing to podiatry, physiotherapy, and SKY TV. We have a range of recreational activities including board games, happy hour, gardening, crafts, and indoor bowls. Our facility van is also always on hand for outings.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 27 Mar 2012
DHB Respite Care Booking Service
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 35
Vacancy Yes
We currently have vacancies.
Impending vacancy No
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 13 Dec 2019
Testimonials
Testimonials
October 2018:
Our Mum was at Princes Court for 3 1/2 years until her passing in August 2018. Her time in care was amazing, and we were exceptionally lucky to have had such a professional, friendly, caring and dedicated staff looking after her.
We were always made to feel very welcome when we visited and really enjoyed the baking that was on offer with our numerous cups of tea.
Mum was given love. support, companionship, activities to doand had a very balanced menu plan each day.
Before Mums passing, she was diagnosed with stomach cancer, us as a family could not be more grateful to Deborah and her staff for allowing Mum to be able to spend her final month at the Resthome. The staff went beyond their duty of care for her with such compassion and dignity shown.
Regards to all and keep up the amazing job you all do for your residents and Princes Court.
(The Burrows Family)

My husband has been a resident at Princes Court in Ashburton for approximately 18 months. He had been diagnosed as having alzheimers about 6 years before being admitted. It was very traumatic for myself and my family to finallly realise that as his caregiver I was not able to cope any more.

The staff at Princes Court were tremendously supportive of us as it was a decision we did not make lightly and it was extremely emotional for us and even more so for my husband.

They made the transtion easier for us all and have treated my husband and all the other residents like family. We have come to know a lot of the staff and without exception they are very caring and kind to one and all. The facilities and rooms are always lovely and kept very clean and tidy.

When we visit they are welcoming and very friendly - I cannot fault anything and knowing my husband is happy and settled there is a feeling money cannot buy. I would absolutely recommend Princes Court to anyone who has a family member needing fulltime care.

And from another relative:

My brother moved into” Princes Court” from another Rest home in December 2017, as he needed a bit more supervision and help with dressing etc. Yes, the door is locked, but behind that door is a lovely homely atmosphere with separate dining area and intimate lounges flowing into a spacious and vibrant secure garden area. The bedrooms are modern with good wardrobe space. My brother quickly settled into life there and enjoys the home cooked meals, morning & afternoon teas, suppers, entertainment, activities & company together with the 1 on 1 time with staff.

The social functions involving families & residents are lovely fun times and much appreciated.

I have found Management & staff to be truly caring & friendly towards the residents and their families. They promptly phone & discuss any issues that arise including suggestions on how to best resolve or manage the situation. One of Princes Court Dementia Care strengths is the ratio of staff to residents.

A verse in the foyer says it all:

“Our Residents do not live in our work place
We work in their home.”

Thankyou Princes Court
Updated: 1 May 2019
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse 56 Yes We have two RNs who are onsite Monday to Friday and on call over the weekends and evenings.
Enrolled Nurse 40 Yes Onsite Monday to Sunday on a rostered basis
Healthcare Assistants/Caregivers Yes Fully staffed with friendly, ACE Dementia trained Caregivers, passionate about high quality care given to residents within the facility
Diversional Therapist Yes Our Diversional Therapist knows each resident very well and knows what works for each person. A creative meaningful activities programme supports socialisation, stimulation and fun. An evening programme is also provided and at the weekends.
Activities Co-ordinator Yes Monday to Friday providing a range of activities, outings and special events in conjunction with our Diversional Therapist
Hairdresser Yes Our hairdresser visits every Monday or for those special occasions.
Podiatrist Yes Visits 6 weekly at a reasonable cost.
Dietitian Yes All menus are developed and reviewed by a registered dietitian. Individual requirements are catered for.
Accredited Visitors Yes A programme of various types of visitors from school groups, music groups, to weekly pamper sessions are available for resident recreation
Chaplain/Spiritual Advisor Yes External supporters from various religious groups visit regularly
Other Personnel Yes One maintenance staff member and one gardener. Receptionist and Administration Support.
Updated: 1 May 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
Wound Care Yes All RNs and ENs have received recent wound care training. Access to Specialist Wound Care Nurse is available
Diabetic Care Yes Registered and Enrolled Nurse on site Monday - Friday. Access to specialist diabetic care
Continence Advice Yes Contracted with TENA who provide regular continence maintenance and over view
Infection Control Yes
Clinical Management Yes Our Clinical Nurse Manager oversees all clinical aspects of Princes Court.
Updated: 15 May 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We are able to provide specialised Dementia Care respite care to families for their loved ones. Please call for details or a time to view a room.
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 12 Oct 2017
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes Residents and their family are encouraged to personalise their rooms with their own treasures and furniture.
Single Rooms Yes All of our rooms are individual rooms with an outlook onto our resident friendly gardens.
Rooms suitable for a couple Yes
Ensuite Yes
Alcohol Permitted Yes Each week our residents enjoy a Happy Hour with music.
Pets In Residence Yes The Rest Home has one cat named Sabrina
Negotiate To Bring Own Pet Yes
Phone Access In Own Room No There is access to a mobile phone to allow families to remain in touch
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Outings Yes Our residents have a weekly outing in our van. Places visited include the beach, Lake Hood, Hakatere and Rakaia Huts, Plains Museum, local gardens, Mayfield, Mount Somers. Each trip ends with an ice cream from Burger King.
Residents Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes As Princes Court is a full dementia facility, our staff are all trained in the management of challenging behaviour.
Confused Residents Yes
Smoking Permitted Yes
Semi-Secure No Princes Court is a fully secure facility. Our residents are able to walk around the entire facility, inside and out, as they choose.
Updated: 12 Oct 2017
Special Features
Special Features
Princes Court is a unique specialist Dementia Unit. It is in a quiet suburb and part of the Heritage Lifecare Group.

All 35 residents' rooms are single and are surrounded by attractive lawns and colourful gardens.

Princes Court has large lounge areas with garden views. There are internal and external walkways which enable our residents freedom of movement in a safe environment. Princes Court has a high quality of care in a warm, friendly environment.

Princes Court is proud to be part of the local community and takes the time to assist you in your decision making on where to place you loved ones.
Updated: 1 May 2019
Interests & Activities
Interests & Activities
Activity programme, Age Concern, Alzheimer's Society, BBQ, Big print books, Blind Foundation, Board games, Bowls, Canine friends, Cards, Care and Craft, Children, Church, Classical Music, Concerts, Cooking, Craft, Dancing, Entertainers, Exercises, Flower arranging, Fax, Games, Garden, Gardening, Happy Hour, Housie, Indoor Games, Jigsaw, Music, Newspaper reading, Outings, Park, Pianist, Picnic facilities, Quizzes, Reading, Shopping, Singing, Sky TV, Videos. More information on Princes Court Website under Activities.
Updated: 30 Sep 2014
Additional Information
Additional Information
TopicDetails
Details about Meals All meals are prepared on-site including home baked morning and afternoon tea. The menu is reviewed annually by a registered dietician. Special diets can be catered for by the kitchen staff. Family are welcome to join their relative for a meal.
Staffing Qualifications and Details The Clinical Nurse Manager has several years experience in aged care including managing another dementia facility in Otago. Both Princes Court's RN and EN have completed their InterRAI training and the CDHB's Walking in Another's Shoes Course. Over 90% of our care staff have achieved their National Certificate in Support of the Older Person. Plus, 50% of our staff have completed the 'Walking in Another's Shoes' training course.
Associated Complexes Heritage Lifecare Group
What's included in your fees and what's not Please discuss with the Clinical Manager.
Updated: 1 May 2019
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
CareerForce New Zealand Aged Care Association (NZACA)
Updated: Unknown

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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