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Princes Court Lifecare

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Information Pack
At a glance
Vacancy
Yes
Name
Princes Court Lifecare
Category
Dementia
Address
Princes Court Lifecare
58 Princes Street
Netherby
Ashburton 7700
Postal Address
Same as above
Region
Canterbury
Phone
View Phone Number
Fax
View Fax Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Hazel Harrison
Owner
Heritage Lifecare
Other services
Photos
Tap to view all photos 1/9

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

When it comes to everyday life, Princes Court makes it easy with specialised dementia and respite care from dedicated team. The well-appointed rooms all look out onto secure landscaped gardens and come complete with a 24-hour call system and WiFi.

Part of the close-knit Ashburton community, Princes Court is set amongst beautifully maintained gardens, just a hop, skip and jump from the Ashburton town centre where you’ll find all the essential amenities.

Here at Princes Court we offer everything from hairdressing to podiatry, physiotherapy, and SKY TV. We have a range of fun recreational activities including board games, happy hour, gardening, crafts, and indoor bowls. Our residents are always out an about in our dedicated van.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 4 Apr 2022
DHB Respite Care Booking Service
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 34
Vacancy Yes
Impending vacancy No
Premium Room Charges Some Rooms from $5.00/day up to $10.00/day as at 16 May 2022
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes
Updated: 10 Aug 2022
Testimonials
Testimonials
"Our Mum was at Princes Court for 3 1/2 years. Her time in care was amazing, and we were exceptionally lucky to have had such a professional, friendly, caring and dedicated staff looking after her.
We were always made to feel very welcome when we visited and really enjoyed the baking that was on offer with our numerous cups of tea.
Mum was given love. support, companionship, activities to do and had a very balanced menu plan each day.
Before Mums passing, she was diagnosed with stomach cancer, we as a family could not be more grateful to the staff for allowing Mum to be able to spend her final month at the Resthome. The staff went beyond their duty of care for her with such compassion and dignity shown.
Regards to all and keep up the amazing job you all do for your residents and Princes Court" .


"My husband has been a resident at Princes Court in Ashburton for approximately 18 months. He had been diagnosed as having Alzheimers about 6 years before being admitted there. It was very traumatic for myself and my family to finallly realise that as his caregiver I was not able to cope any more.
The staff at Princes Court were tremendously supportive of us as it was a decision we did not make lightly and it was extremely emotional for us and even more so for my husband.
They made the transition easier for us all and have treated my husband and all the other residents like family. We have come to know a lot of the staff and without exception they are very caring and kind to one and all. The facilities and rooms are always lovely and kept very clean and tidy.
When we visit they are welcoming and very friendly - I cannot fault anything and knowing my husband is happy and settled there is a feeling money cannot buy. I would absolutely recommend Princes Court to anyone who has a family member needing fulltime care" .

And from another relative:

"My brother moved into” Princes Court” from another Rest home, as he needed a bit more supervision and help with dressing etc. Yes, the door is locked, but behind that door is a lovely homely atmosphere with separate dining area and intimate lounges flowing into a spacious and vibrant secure garden area. The bedrooms are modern with good wardrobe space. My brother quickly settled into life there and enjoys the home cooked meals, morning & afternoon teas, suppers, entertainment, activities & company together with the 1 on 1 time with staff.
The social functions involving families & residents are lovely fun times and much appreciated.
I have found Management & staff to be truly caring & friendly towards the residents and their families. They promptly phone & discuss any issues that arise including suggestions on how to best resolve or manage the situation. One of Princes Court Dementia Care strengths is the ratio of staff to residents".
Thankyou to everyone at Princes Court
Updated: 4 Apr 2022
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse 56 Yes Registered Nurses are onsite Monday to Friday and on call over the weekends and evenings.
Healthcare Assistants/Caregivers Yes All caregiving staff have Dementia training and they are passionate about providing high quality care to all the residents in the facility
Physiotherapist Negotiable This is by arrangement
Occupational Therapist Negotiable This is by arrangement
Diversional Therapist Yes Our Diversional Therapist undertakes a detailed assessment with family members to understand each person well and identify what works for them. A creative meaningful activities programme supports socialisation, stimulation and fun. An evening and weekend programme is also provided.
Activities Co-ordinator Yes Monday to Friday providing a range of activities, outings and special events in conjunction with our Diversional Therapist
Hairdresser Yes Our hairdresser visits every Monday or for those special occasions.
Podiatrist Yes Visits 6 weekly at a reasonable cost.
Dietitian Yes All our menus are developed and reviewed by a Registered Dietitian. Specialised individual dietary requirements are also catered for.
Accredited Visitors Yes Princes Court has various entertainers and volunteers who support the dedicated programme. This includes school groups, music groups, to weekly pamper sessions.
Kaumatua Yes Holds a regular support group and available on request
Chaplain/Spiritual Advisor Yes External supporters from various religious groups visit regularly to support resident individual spiritual needs
Other Personnel Yes Administration Maintenance team
Updated: 4 Apr 2022
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Wound Care Yes All RNs have up to date training in wound care and the latest dressing product knowledge. Access to Specialist Wound Care Nurse is available
Diabetic Care Yes Registered Nurse is on site Monday - Friday. Access to specialist diabetic care
Continence Advice Yes Regular assessment and review is undertaken by our Registered Nurse . Specialist Continence Care is also available
Infection Control Yes
Clinical Management Yes We have a dedicated Registered Nurse/ Unit Co- Ordinator
Updated: 4 Apr 2022
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We are able to provide specialised Dementia Care respite care to families for their loved ones. Please call for details or a time to view a room.
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 4 Apr 2022
Features
Features
Feature Status Details
May Bring Own Furniture Yes Residents and their family are encouraged to personalise their rooms with their own treasures and furniture.
Single Rooms Yes All of our rooms are individual rooms with an outlook onto our secure safe gardens.
Rooms suitable for a couple Yes
Ensuite Yes
Alcohol Permitted Yes Our residents enjoy a Happy Hour with music.
Pets In Residence Yes The Rest Home has one cat named Sabrina
Negotiate To Bring Own Pet Yes
Phone Access In Own Room No There is access to a mobile phone to allow families to remain in touch along with zoom for face to face catch ups.
Wifi Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes We have 2 bright lounges and a conservatory area
Gay / LGBT IQ Friendly Yes
Outings Yes Our residents have a very regualar trips to local areas such as the beach, Lake Hood, Hakatere and Rakaia Huts, Plains Museum, local gardens, Mayfield, Mount Somers. Each trip ends with an ice cream from Burger King.
Residents Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes As Princes Court is a fully secure dementia facility, our staff are all trained in the management of challenging behaviour.
Confused Residents Yes
Smoking Permitted No We are smoke free
Semi-Secure No Princes Court is a fully secure facility. Our residents are able to walk safely and securely around the entire facility, inside and out, as they choose.
Updated: 4 Apr 2022
Special Features
Special Features
Princes Court is a unique fully secure specialist Dementia Unit. The small size enables residents to feel safe.
We are located in a quiet suburb and part of the Heritage Lifecare Group.

All 35 residents' rooms are single and are surrounded by attractive lawns and colorful gardens.

Princes Court has large lounge areas with garden views and a conservatory. There are internal and external walkways which enable our residents freedom of movement in a safe and secure environment. Princes Court has a high quality of care in a warm, friendly environment.

Princes Court is proud to be part of the local community and takes the time to assist you in your decision making on where to place you loved ones.
Updated: 4 Apr 2022
Interests & Activities
Interests & Activities
Activity programme, Age Concern, Alzheimer's Society, BBQ, Big print books, Blind Foundation, Board games, Bowls, Canine friends, Cards, Care and Craft, Children, Church, Classical Music, Concerts, Cooking, Craft, Dancing, Entertainers, Exercises, Flower arranging, Fax, Games, Garden, Gardening, Happy Hour, Housie, Indoor Games, Jigsaw, Music, Newspaper reading, Outings, Park, Pianist, Picnic facilities, Quizzes, Reading, Shopping, Singing, Sky TV, Videos. More information on Princes Court Website under Activities.
Updated: 4 Apr 2022
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please discuss with the Care Home Manager as we have various room options and services available to suit individual needs .
Staffing qualifications and details The Care Home Manager is a Registered Nurse, PGCE Gerontology and MBA . She holds additional papers in Dementia Care. Our Registered Nurse/ Unit Co-Ordinator has additional specialised training in woundcare and pain mangement. Our Registered Nurses are fully qualified in InterRai resident individual assessment. Over 90% of our care staff have achieved their National Certificate in Support of the Older Person, and additional specialised dementia training including completing the 'Walking in Another's Shoes' training course.
Details about meals Fresh home cooked meals are prepared and cooked on-site including home baked morning and afternoon tea. The menu is set and reviewed twice a year by a registered dietician. Special diets can be catered for by the kitchen staff. Family are welcome to join their relative for a meal.
Visitor information Visiting is as per Heritage policy under the traffic light system
Associated Complexes Heritage Lifecare Group
Updated: 4 Apr 2022
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Gujarati Yes
Hindi Yes
Italian Yes
Punjabi Yes
Samoan Yes
Updated: 4 Apr 2022
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Buddhist Yes
Christian Yes
Denominations/Faiths represented Yes
Hindu Yes
Inter denominational Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Seventh Day Adventist Yes
Sikh Yes
Spiritualist/New Age Yes
The Church of Jesus Christ Latter-Day Saints Yes
Updated: 4 Apr 2022
Distances
Distances
Location Distance Details
Shops 3.00 Km
Mall 3.00 Km
Parks 1.00 Km
Library 2.00 Km
Updated: 10 Dec 2021
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
Police checked Yes
New Zealand Aged Care Association (NZACA)
Updated: 4 Apr 2022

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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