Pōneke House
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At a glance
- Vacancy
- No
- Name
- Pōneke House
- Category
- Dementia
- Address
- 135 Constable Street
Newtown
Wellington 6021 - Postal Address
- 135 Constable Street
Newtown
Wellington 6021 - Region
- Wellington
- Phone
- View Phone Number
- Fax
- View Fax Number
- Mobile
- View Mobile Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Rowena Iese - 027 388 7374
Other services
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| Preview | File | Description |
|---|---|---|
 Ultimate Care Poneke House
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Contact us today to see what a positive more to Poneke House can make to your life.
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Alden Pōneke House features comfortable surroundings and a homely setting. We believe the most critical factor for our residents is assisting them in living a whole, quality life in a warm, family-oriented environment that respects and celebrates their individuality and life.
Our welcoming facility has a strong focus on sensory stimulation, with rooms and surfaces being decorated with special art and sensory walls. This creates a stimulating environment and assists our residents to engage their senses further.
Our fully qualified staff offer specialised dementia level care where residents receive security and comfort in our home-like surroundings.
Our personalised activities schedule is designed to combine levels of fitness, cognitive engagement and participation in engaging community events.
Unsure where to start? Get in touch and we’ll take the time to get to know your situation and advise the next steps.
Our welcoming facility has a strong focus on sensory stimulation, with rooms and surfaces being decorated with special art and sensory walls. This creates a stimulating environment and assists our residents to engage their senses further.
Our fully qualified staff offer specialised dementia level care where residents receive security and comfort in our home-like surroundings.
Our personalised activities schedule is designed to combine levels of fitness, cognitive engagement and participation in engaging community events.
Unsure where to start? Get in touch and we’ll take the time to get to know your situation and advise the next steps.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
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Updated: 15 Aug 2025 |
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Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 17 |
| Vacancy | No |
| Very friendly atmosphere. Lovely sunny rooms all with fabulous views. Impressive outdoor space. | |
| Impending vacancy | No |
| Short stay considered | Yes |
| Premium Accommodation Charges | Some Rooms from $15.00/day up to $15.00/day as at 11 Aug 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
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Updated: 4 Sep 2025 |
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Testimonials
| "Everyone is always very positive, warm and friendly". "The care the staff provide is fabulous". "We are very happy with mum's care. The staff are absolutely wonderful. We really appreciate that staff engage with her little chats and encouraging her to engage. It is also great having staff with such a diversity of backgrounds. Many, many thanks". "Easy location to access for family, friends to visit". "Thank you to all the staff who look after our parents so well day after day and particularly during lockdown when new requirements and procedures had to be maintained and folllowed. We felt that our family member was in the best place and very safe". |
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Updated: 19 Aug 2025 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have a team of committed Registered Nurses who strive to ensure residents' needs are being met. Our team of Registered Nurses cover all shifts 24/7. | |
| Enrolled Nurse | Yes | Our excellent Enrolled Nurses are part of our dedicated team of nurses, providing support to our Registered Nurses and guidance to our Caregivers. | |
| Healthcare Assistants/Caregivers | Yes | We have a team of Caregivers who are committed to providing the best possible care for all of our residents. Our Caregivers undergo regular training and education. | |
| Physiotherapist | Yes | Our physiotherapist visits regularly, by appointment/referral. These services are fully funded. | |
| Occupational Therapist | Negotiable | We have access to a qualified Occupational therapist who can assess our residents' needs. | |
| Social Worker (on site) | Negotiable | We have access to a community social worker that can be arranged on an individual basis as required. | |
| Activities Co-ordinator | Yes | Our activities coordinator delivers a varied programme to our residents 5 days per week. Our activities programme is regularly updated and promises to cater to a variety of interests and needs. Our programme incorporates day trips, one-to-one sessions and group sessions. Enquiries are most welcome to view our programme. | |
| Hairdresser | Yes | Our hairdresser visits regularly, by appointment. These services are provided at the residents own cost. | |
| Podiatrist | Yes | Our podiatrist visits regularly, by appointment. These services are fully funded. | |
| Dietitian | Negotiable | All of our menus have been approved by a dietitian. We can make a referral to dietitian services if this is required for individual consultation | |
| Kaumatua | Negotiable | We have access to Maori cultural groups and this can be arranged on an individual basis as required. | |
| Chaplain/Spiritual Advisor | Negotiable | We can access a Chaplain through the various church groups which visit. This can be arranged on an individual basis as required. | |
| Other Personnel | Yes | We have a team of experts at our National Support Office that consists of clinical support, financial support and property support, as well as having a National Clinical Coach who ensures the clinical aspect of our service delivery is upheld. | |
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Updated: 2 Sep 2025 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Palliative Care (Contracted) | Yes | |
| End of Life/Palliative Care | Yes | Our staff are trained by Mary Potter Hospice both Registered Nurses and Care staff. It is a privileged to be able to offer a caring experience that resonates with families during and after the loss of a loved one. |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Stroke Rehabilitation | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Clinical Management | Yes | |
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Updated: 19 Aug 2025 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Yes, we can provide respite care to suit your needs. Please contact us if you are looking for support as we would love to chat with you and advise availability. |
| Carer Support | Yes | If you are in need of a break from looking after your loved one we may be able to offer you that assistance. Please contact us for more information and availabilities. |
| Other Short Stay Programme | Yes | We have a wonderful day programme that incorporates activities of daily living in a warm and friendly environment. We welcome your visit and enquiry. |
| Subsidised | Yes | Yes, we provide subsidised services. Contact us for more information. |
| Private Paying | Yes | Yes, we provide private paying services. Contact us for details on private paying options if you do not meet the criteria for a government subsidy. |
| Booking can be made in advance | Yes | We are more than happy to work with you for booking in advance. Please contact us for more information and availabilities. |
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Updated: 19 Aug 2025 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Residents are encouraged to bring pieces of their own furniture, for example a TV, lazyboy chair or chest of drawers |
| Single Rooms | Yes | All the rooms at Ultimate Care Pōneke House are single occupancy with an outlook on to well-maintained gardens or courtyard areas. |
| Ensuite | Yes | We have one room with ensuite. Contact us for more information or availabilities. |
| Alcohol Permitted | Yes | Small amounts of alcohol are permitted for consumption by individual residents in their rooms. Residents may also participate in "Happy Hours", when scheduled as part of the Activities and Events programme. |
| Pets In Residence | Yes | |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | Individual residents may arrange for a private telephone to be installed in their own room, at their own expense. (Two telephones are located in public areas for general, local calling purposes.) |
| Wifi | Yes | |
| Resident can adjust heating in own room | No | Central heating throughout the complex ensures that a warm and comfortable temperature is maintained. |
| Cater for under 65 yrs with Disability | Yes | As an organisation our core business is Aged Care. We do however acknowledge that some of our referrals could be for people under the age of 65yrs. We will always consider this person on a case by case to ensure we can meet their needs. |
| Lounges/seating areas | Yes | Residents are encouraged to access a number of lounges and sheltered outside areas. |
| LGBTQIA+ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Day Programme for day stay clients | Yes | Ultimate Care Pōneke House is a facility that boasts lovely lounges, a beautiful garden area, and a courtyard. We offer a multi-cultural, homely environment, and wonderful food prepared by our renowned chef. Residents love the relaxed atmosphere here! |
| Outings | Yes | The group van is used to take residents on regular outings in and around Wellington City. |
| Whānau Room | Yes | |
| Māori Kaupapa | Yes | |
| Residents Committee | Yes | A Residents' Meeting, held every two months, allows residents to participate in decision-making relevant to their time at Ultimate Care Pōneke House. A Residents' Advocate visits on a weekly basis. |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | Current policy and practice meets Ministry of Health standards. |
| Smokers Room | Yes | An outdoor area is available for residents who smoke. |
| Smoking Permitted | Yes | Smokers must use the designated outdoor smoking area. Smoking anywhere indoors is prohibited. |
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Updated: 19 Aug 2025 |
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Special Features
| All rooms have a lovely outlook either onto the garden or overlooking Newtown. |
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Updated: 19 Aug 2025 |
Interests & Activities
| Activity programme, Advocate, Age Concern, Alzheimer's Society, Art, Big print books, Bingo, Blind Foundation, Board games, Breakfast in bed, Canine friends, Cards, Care and Craft, Children, Classical Music, Communicare, Companion Club, Concerts, Cooking, Craft, Dancing, Digital camera, Electric beds, Email, Entertainers, Exercises, Flower arranging, Games, Garden, Gardening, Happy Hour, Holidays, Indoor Games, Internet, Jigsaw, Library, Men, Minibus, Movies, Music, Newspaper reading, Outings, Parties, Pastoral care, Pianist, Picnic facilities, Quizzes, Reading, Roses, Shopping, Sing-a-longs, Singing, Sky TV |
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Updated: 19 Aug 2025 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Please contact us for a detailed price list. | |
| Staffing qualifications and details | Our staff go through an orientation programme and continue with on-going education | |
| Details about meals | All meals are home-cooked, our menus are reviewed by a dietitian and nutritionist. | |
| Visitor information | Open-ended visiting hours. | |
| Associated Complexes | Our Facility offers Rest Home Care, Hospital Level Care, Respite Care, Dementia Care, Palliative Care and a Day Programme. Alden Poneke House operates under the governance of the Ultimate Care Group Ltd with 19 care facilities nation wide. | |
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Updated: 29 Aug 2025 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| Cantonese | Yes | |
| Chinese | Yes | |
| Cook Island Maori | Yes | |
| Croatian | Yes | |
| English | Yes | |
| Greek | Yes | |
| Italian | Yes | |
| Māori - Te Reo | Yes | |
| Russian | Yes | |
| Samoan | Yes | |
| Other Information | Yes | We can arrange a translator service should you require them. |
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Updated: 28 Aug 2025 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Christian | Yes | |
| Presbyterian | Yes | |
| (Other comments) | No | Other Faiths can be sourced by the Facility to see if there's a local representation. |
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Updated: 28 Aug 2025 |
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Ethnic Diets
| Ethnic Diet | Status | Details |
|---|---|---|
| Other | Yes | All dietary requirements can be catered for, including gluten free and dairy free. The menu can also be adapted to cater for various ethnicities and cultures. |
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Updated: 28 Aug 2025 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | At the door either into Newtown and further onto the city, or Kilbirnie, Miramar, Eastern suburbs. | |
| Shops | In Newtown or Kilbirnie | |
| Parks | The town belt is on our doorstep | |
| Library | In Newtown or Kilbirnie | |
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Updated: 19 Aug 2025 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Diversional Therapy | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
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Updated: 19 Aug 2025 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
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