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Olive Tree Retirement - Olive Tree Safe Care Unit

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Olive Tree Retirement
Dementia Care (Secure)
11-13 Dalwood Grove
Palmerston North 4412
Postal Address
PO Box 4508
Manawatu Mail Centre
Palmerston North 4442
(06) 350 3000
(06) 350-3001
View Email Address
Visit Website
Robyn Ballard - (06) 350-3012
Arvida Group - 0800 278 432
Care Services Manager
Whitney Dench - (06) 350 3011
Village Sales Manager
Darryl Pritchard - (06) 350 3003
Other services
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Restrictions - critical visitors only
At Olive Tree we challenge ourselves to make our residents' lives better with everything we do
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 22 Oct 2019
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 17
Vacancy No
At Olive Tree we have a Shared Care philosophy. We work with you to provide individualised care and a supportive transition into our Safe Care Unit. We also have a Support Group, which meets two monthly. This support group allows families and friends of our Safe Care residents to share their experiences, provide support and have input into maintaining a quality caring environment for their family members.
Impending vacancy No
Premium Room Charges Some Rooms
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 25 Sep 2020
TypeHours Per WeekStatusDetails
Registered Nurse 24/7 Yes We have a Registered Nurse on site 24/7
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes All our care staff are either qualified or undertaking their training in support of the older person living with dementia. We employ a dedicated educator who provides a varied and quality education programme for all our staff.
Physiotherapist No We do not currently have a Physiotherapist, however we can access a community Physio if need be.
Occupational Therapist Negotiable Available through the DHB if required.
Social Worker (on site) Negotiable Available if required through the DHB.
Diversional Therapist 30 Yes 1 qualified Diversional Therapist providing a variety of programmes across 7 days.
Hairdresser Yes 3 days per week in our purpose built salon.
Podiatrist Yes Registered podiatrist visits on a regular cycle.
Dietitian Negotiable Dietician reviews the menu's bi-annually, also available if residents needs require dietician input.
Accredited Visitors Yes Aged Concern, Senior Citizens, Hearing Association Field Officer, RSA
Kaumatua Negotiable A Kaumatua is available when required.
Chaplain/Spiritual Advisor Yes Protestant church services held monthly; catholic priest attends weekly; all residents' individual spiritual needs can be catered by arrangement.
Other Personnel Yes A qualified beauty therapist attends twice per week in our purpose built beauty therapy room.
Updated: 22 Oct 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes Our nurses are qualified in palliative care and we will support our Residents to remain in the comfort of their own home for end of life care.
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes Available through DHB if required
Infection Control Yes
Clinical Management Yes Whitney Dench
Updated: 22 Oct 2019
May Bring Own Furniture Yes Residents may bring their own furniture so they have their own touch of home.
Single Rooms Yes
Ensuite Yes Rooms have ensuites
Alcohol Permitted Yes
Pets In Residence Yes An aquarium located in the main residents' lounge.
Negotiate To Bring Own Pet Yes Negotiated with the Manager on an individual basis
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room No Underfloor heating ensures residents' warmth is maintained throughout winter months.
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes Two lounge areas with views over our gardens and comfortable seating.
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes We actively support our residents to remain at home with us for end of life care if they are able to.
Day Programme for day stay clients Yes
Outings Yes Regular outings in our van.
Whanau Room No Rooms available as required
Residents Committee Yes
Family Committee No Dementia Care Family Support group meet two monthly. The group provides families living with dementia support and education in their journey.
Newsletter Yes Monthly
Policy for management of challenging behaviour Yes All staff, including non clinical staff, are provided with support and training in deescalating challenging behaviour.
Confused Residents Yes
Rural Setting No Although we are not rural our village is set in beautiful parklike grounds across 12 acres with well established trees and gardens.
Smokers Room No Designated smoking areas available
Smoking Permitted Yes In specified areas only
Semi-Secure Yes Security cameras present throughout the facility.
Updated: 22 Oct 2019
Special Features
Special Features
Quiet location in beautiful park like setting across 12 acres.
Large facility (27 Rest Home beds and 17 Dementia plus 3 Apartments also licensed for Rest Home Care) enables more flexibility with the provision of staged care for our residents. Larger than average rest home rooms provide safe use of walkers and safer environment for staff working with residents. All rooms have ensuites. Sprinkler system in Rest Home and Silver Fern (Dementia Unit). Rooms are individual fire cells. Family focused atmosphere. Easy access and parking. Spacious common areas. Under floor heating. Large spacious corridors with skylights that provide natural lighting. Ergonomically designed for safe pedestrian access and movement in entrances and corridors
Updated: 22 Oct 2019
Interests & Activities
Interests & Activities
Daily Activity programme, Big print books, Trishaw Rides, Bingo, Bowls, Breakfast in bed, Bridge, Canine friends, Cards, Church, Classical Music, Concerts, Craft, Entertainers, Entertainment, Exercises, Games, Garden, Happy Hour, Housie, Hydrotherapy, Jigsaw, Library, Lotto, Mah Jong, Minibus, Outings, Pianist, Indoor heated Pool, Pool table, Range of church services, Art, BBQ, Cooking, Massage, Movies, Newspaper reading, Quizzes, Shopping, Swimming
Updated: 22 Oct 2019
Languages Spoken
Languages Spoken
Chinese Yes
English Yes
Fijian Yes Can be accessed
Filipino Yes
French Yes
Hindi Yes
Interpreter Yes Can be accessed for most languages
Maori - Te Reo Yes Can be accessed
Nepali Yes
PNG dialect Yes
Samoan Yes
Sinhalese Yes
Updated: 22 Oct 2019
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Brethren Yes
Christian Yes
Evangelical Yes
Hindu Yes
Inter denominational Yes
Pentecostal Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
(Other comments) Yes All religions can be accessed as required
Updated: 22 Oct 2019
Public Transport 0.10 km Bus stops at gate - Free bus weekly
Shops 1.00 km Pharmacy, Book Store, Groceries, EFT Facility, Bakery
Mall 4.00 km City Centre
Parks 0.50 km Clark Ave Park
Library 4.00 km City Centre - Mobile Bus calls to village
Updated: 22 Oct 2019
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes
Home and Community Support Sector Standards (Standards NZ) Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Diversional Therapy Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes
Retirement Village Accreditation (Expiry date) Yes September 2019
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details Yes Member of Cycling Without Age
CareerForce New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 24 Aug 2020

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.