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Lyndale Care

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Lyndale Care
Dementia Care (Secure)
52 Cole Street
Masterton 5810
Postal Address
Same as above
(06) 378 7059 0274770828
(06) 378 7846
View Email Address
Mary Leighton - (06) 378 7059
Kevin & Vanessa Donaldson - 0274770828
Other services
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Visitors as usual (but not if you’re unwell or recently returned from overseas)
LYNDALE CARE - Supporting Life's Journey

Our team’s aspiration for all residents at Lyndale is that each person is made to feel unique, through
Receiving authentic communication
Having the opportunity to be partners in their care Perceiving they are being touched with care and kindness
Knowing they are being listened to, heard and understood
Sensing their individual situation is always recognized and respected
Identifying Lyndale as their home where there is a sense of hope and possibility
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 12 Oct 2020
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 23
Premium Room Charges Some Rooms
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 20 Oct 2020
“Lyndale is a warm, friendly, homely place to live. Safe environment. Living here has given me a purpose in life. My kids can get on with their life and not worry about me. Recreational activities are great. I can walk to town. Meals to die for. My home for the rest of my life” Resident

“It has been a pleasure being associated with Lyndale, the staff are superb-welcoming cheerful, while providing such personal care”. Elizabeth, daughter of a Resident

“Mum loves the friendly, caring and generous staff, nothing is too much trouble for them.” Resident’s daughter

“My greatest relief and certainty surrounding my mother and her long-term stay at Lyndale Villa is the reliable care and professional concern of staff, and the natural friendships woven among the other residents. Throughout the day, they sustain and uplift Mum, in the place she calls home
Resident’s son
Updated: 12 Oct 2020
TypeHours Per WeekStatusDetails
Nurse Practitioner Yes Available when needed
Enrolled Nurse No None on staff currently
Physiotherapist Yes Contracted Physiotherapist and mobility assistant.
Occupational Therapist Yes Available as needed through the DHB
Social Worker (on site) Yes Available as needed through the DHB
Diversional Therapist Yes One diversional therapist on site. Two other staff apprenticeship Diversional Therapists
Hairdresser Yes Once a week or more often if required.
Dietitian Yes Contracted. Oversees the menu. Provided 1:1 resident consultation if required.
Accredited Visitors Yes
Chaplain/Spiritual Advisor Yes
Updated: 12 Oct 2020
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes
Wound Care Yes With oversight from the Wound specialist at the DHB
Diabetic Care Yes With oversight from the Diabetic Nurse at the DHB
Continence Advice Yes With oversight from a continence specialist
Stomal Therapy Yes With oversight from the DHB Stoma Specialist
Stroke Rehabilitation Yes With oversight from the Stroke Foundation and DHB specialist
ACC Rehabilitation Yes With oversight from ACC assigned case manager
Infection Control Yes With oversight from the Infection Control expert at the DHB
Surgical Followup Yes Can accommodate hospital appointment
Psychiatric Care Yes Seek if required
Community Health Yes As required
Clinical Management Yes
Updated: 12 Oct 2020
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We welcome Residents for short term stays at Lyndale Villa and Manor
Other Short Stay Programme Yes Lyndale Day Care provides care-givers with much needed respite to take time out for themselves, to work, run errands or spend time with family - with the reassurance loved ones are catered for.
High Care Needs No We do not provide for high needs residents. There are other facilities in the Masterton area that provide this care.
Subsidised Yes Lyndale welcome Residents who are subsidised
Private Paying Yes Lyndale welcome Residents who are private paying
Booking can be made in advance Yes We invite you to come and have a look around our facilities and chat with management about what we can provide. Happy also to send through an information folder on services. Bookings in advance can be made at Lyndale.
Updated: 12 Oct 2020
May Bring Own Furniture Yes
Single Rooms Yes
Rooms suitable for a couple Yes arrangements can be made
Ensuite Yes
Alcohol Permitted Yes In Moderation
Pets In Residence Yes Consultation with Management
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room No Staff maintain comfortable temperature in each room
Lounges/seating areas Yes
Gay / LGBT IQ Friendly Yes
Provide End of Life/Palliative Care Yes Can be delivered
Day Programme for day stay clients Yes
Outings Yes
Whanau Room Yes
Residents Committee Yes
Family Committee No Family support evenings three times a year
Newsletter Yes Lyndale Crier- Monthly
Policy for management of challenging behaviour Yes Updated dated every two years
Confused Residents Yes
Updated: 12 Oct 2020
Special Features
Special Features
A large open unit with lots of window and light. Wide open corridors for walking. Communal areas for socialising and activities. Sensory rooms for residents. Nursing station at the front entry to monitor and welcome visitors to the facility. Lovely outdoor courtyards with gardens and mature trees. Out door covered area with seating. Small GHB Shop - Shop of Memories for residents.

Van for outings to the community. Lovely location enabling residents to walk supervised along the street.

Engaged and educated staff , specially selected to work in our specialist facility.
Updated: 12 Oct 2020
Interests & Activities
Interests & Activities
Videos, Activity programme, Advocate, Age Concern, Alzheimer's Society, Aromatherapy, Art, Arthritis society, BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Canine friends, Cards, Care and Craft, Children, Classical Music, Concerts, Cooking, Craft, Dancing, Entertainers, Entertainment, Exercises, Flower arranging, Games, Garden, Gardening, Golden Oldies, Happy Hour, Holidays, Housie, Indoor Games, Jigsaw, Internet, Massage, Men, Minibus, Movies, Music, Newspaper reading, Outings, Park, Parkinson's Society, Parties, Pastoral care, Pianist, Picnic facilities, Quizzes, Reading, Senior Citizens, Shopping, Sing-a-longs, Singing, Sky TV, Stroke Group, Videos, Womens Institute
Updated: 12 Oct 2020
Additional Information
Additional Information
Details about Meals Good selection. Four week rotational menu signed off by facility contracted dietitian. Seasonal menu. Winter menu May - October. Summer menu October - May. Buffet breakfast, Cooked breakfast available. Accommodate food preferences and dietary restrictions.
Staffing Qualifications and Details General Manager - Registered nurse BA Nursing, Post Graduate Diploma Health Service Management, Masters health Service Management. Trained as a Spark of Life Master Practitioner (2014). Quality Auditor ( 2014) Owned and managed care facilities for over 20 years. Clinical Manager Dianne Downie Registered nurse, Completed qualification in Dementia Care through Tasmania University. Over 20 years working in age care overseas and in New Zealand Educator: Lesley DeMenech Registered Nurse, Career-force Assessor, Infection Control and Prevention specialist Two registered Nurses with age care experience and palliative care qualifications. Diversional Therapist with Dementia specific training. Food Service Staff - Food Safety Training Housekeeping Staff - ECO Lab Chemical training Care-givers - Careerforce Health and wellbeing training - level 2, level 3 and level 4.
Updated: 12 Oct 2020
Languages Spoken
Languages Spoken
Cook Island Maori Yes
English Yes
Maori - Te Reo Yes
Samoan Yes
Updated: 12 Oct 2020
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Christian Yes
(Other comments) Yes Other arranges can be made. Please contact Management
Updated: 12 Oct 2020
Public Transport 1.00 km Good Public Transport. Van and supervision available for Residents
Shops 1.00 km Van and supervision available for residents
Mall   Delivered daily
Parks   Numerous parks around Masterton. Van outings to these amenities.
Library   Visit to the library on a regular basis
Updated: 12 Oct 2020
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
Approved provider of Professional Development and Recognition Programme Yes Registered Nurses are currently completing requirements to achieve PDRP.
Care Association New Zealand Yes Active membership at National and local level
CareerForce Yes Two Careerforce Assessors on site. A number of staff are undertaking educational programmes.
Home and Community Health Association No This is not applicable to our service provision
Home and Community Support Sector Standards (Standards NZ) No This is not applicable to our service provision
ISO (International Organization for Standardization) No Not applicable. Our service provision is governed by the NZ Health and Disability Standards, DHB Contracts, NZ legislation and guidelines. Lyndale have an internal quality risk management programme.
National Certificate in Community Support Services (Core Competencies) No No applicable to this service
National Certificate in Diversional Therapy Yes Lyndale Have a Diversional Therapist and two staff undertaking the Career-force Apprenticeship Diversional Therapist Programme.
New Zealand Aged Care Association (NZACA) Yes Active Involvement
Rest Home MOH Audit Report Available. Yes
Approved provider of Professional Development and Recognition Programme Care Association New Zealand CareerForce Home and Community Health Association New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 12 Oct 2020

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.