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Hetherington House

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Hetherington House
Dementia Care (Secure)
98 Parry Palm Avenue
Waihi 3610
Postal Address
98 Parry Palm Avenue
Waihi 3610
(07) 863 8526
(07) 863 8524
View Email Address
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Olwyn Kunz - (07) 863 8526
Incorporated Society
Other services
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The Residents of Hetherington House have the right to live in a warm friendly and home like environment where caring relationships are fostered between relatives and their friends, where dignity, self worth and independence are honoured, individual rights and responsibilities fostered and there is an avoidance of institutional regimes.

The staff provide an effective team, acknowledging the interdependence of shared skills, knowledge and experiences, the support and care fellow caregivers give to each other and the respect they convey for the Residents in response to their needs by both attitude and by action.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 13 Aug 2018
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 6
Vacancy No
Impending vacancy No
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 29 Oct 2020
TypeHours Per WeekStatusDetails
Registered Nurse 168 Yes A registered Nurse is on site 24 hours per day.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes Our Dementia Unit is run by trained Caregivers, Senior Caregivers and enrolled Nurses. The unit is Staffed 24 hours per day.
Physiotherapist 18 Yes A Physiotherapist will visit as requested for individual residents. However on-going therapy is maintained by our highly qualified Physiotherapy Assistant, who is on site 2 days per week.
Occupational Therapist Negotiable We can access a community Occupational Therapist if required.
Diversional Therapist Yes
Activities Co-ordinator 40 Yes Our Diversional Therapist team are on site from Monday to Friday.
Hairdresser Yes Available every Tuesday for an additional charge.
Podiatrist Yes An external Podiatrist visits approximately every 6-8 weeks.
Dietitian No Our menu's are audited by an external dietitian every 2 years. A dietitian can also be contract for an individual if required.
Chaplain/Spiritual Advisor Yes We have weekly church visits from various denominations, and communion on a weekly basis for those residents who wish to recieve it.
Other Personnel Yes Hetherington House has a fantastic group of volunteers who donate their time to enhance the lives of our residents.
Updated: 3 Mar 2020
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes Oxygen is stored on site for any resident who requires this.
Gastronomy/Nasogastric Management Yes All our trained staff are competent in managing any requirement the resident has.
End of Life/Palliative Care Yes All our staff are trained in Palliative care needs for resident. We also have continuous access for advice and support from Hospice Waikato, and the Palliative care team at the Waikato DHB
Dialysis Yes If required
Wound Care Yes All Wound Care is managed by our on site Registered Nurses. We also have access to additional support and advice from Waihi District Nurses and The Waikato DHB specialist nurses.
Diabetic Care Yes Provided by our on site Registered Nurses
Continence Advice Yes Access is available to support and advice from the Waikato DHB specialist nurses.
Tracheotomy Care Yes If required
Infection Control Yes We have an allocated Infection Control Nurse.
Clinical Management Yes Hetherington House has an experienced Senior Nurse, who monitors the care of all the residents in the home.
Other Specialties Yes
Updated: 13 Aug 2018
May Bring Own Furniture Yes If Residents wish to bring their own furniture, we are happy to accommodate.
Single Rooms Yes We have one room designed to accomodate a married couple.
Shared Rooms No n
Rooms suitable for a couple Yes One large room with two single beds, suitable for a couple.
Ensuite Yes Some rooms share one bathroom between two rooms,no room is far from a toilet or bathroom.
Alcohol Permitted Yes Happy Hour is held every day at 4:30 p.m., residents provide their own alcoholic or non-alcoholic drinks, a social time, which is of course optional.
Pets In Residence Yes The home has two resident cats Jack and Bella. We have regular visits from SPCA.
Negotiate To Bring Own Pet Yes We will accomodate other pets if possible.
Phone Access In Own Room Yes Residents may have a phone line installed at their own expense.
Wifi Yes
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes Plus morning and afternoon tea and supper.
Provide End of Life/Palliative Care Yes
Palliative Care Contract No Pallative care is provided with support of the Pallative care team.
Day Programme for day stay clients Yes new respite/daycare contract 7 days a week
Outings Yes We own a purpose built van with wheelchair hoist, and enjoy many different outings.
Maori Kaupapa Yes
Residents Committee Yes
Family Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Rural Setting Yes
Smoking Permitted Yes outside area
Semi-Secure Yes
Updated: 13 Aug 2018
Special Features
Special Features
We have a contract for day/respite care within the home 7 days a week, clients join our residents in activities and outings.
We have Tai chi twice a week and regular exercise programmes set down by the physiotheraqpist.

All residents have opportunity to try our spa pool which has a hoist .

We now have a new 6 bed secure dementia unit
Updated: 13 Aug 2018
Interests & Activities
Interests & Activities
Activity programme - Hetherington House employs 1 Diversional Therapist who with volunteers and assistants, organises and assists with games, outings and entertainment. Our Therapist will also assist with tasks such as personal letter writing if required.

We have adopted the Spark of Life programme into the home. All staff will be under going further training and the programme currently runs once a week in our Dementia Unit.

BBQ's are enjoyed by some residents and their families in summer.

Big print books - some are available in our library, and the Waihi Library provide a visiting service providing big and normal print books.

Breakfast in bed - or in the dining room, our residents choose.

Cards, especially 500 are enjoyed by some residents.

Church groups visit their parishioners regularly, and the different Church groups rotate the taking of Sunday Service. The is also a mid week service held every Wednesday morning.

Craft groups are held weekly.

Digital camera is used to record birthdays, special days and fun moments, and can if a Resident wishes, be emailed to family.

Electric beds - some beds are electric, enabling the Resident to move the head or foot from a remote control. All our other beds are new and of the hospital type, allowing the head to be raised for confort.

Email from and to family and friends is assisted and encouraged.

Entertainers, concert groups, school groups and others regularly come into the home to entertain.

Fax facilities are available to all Residents.

Garden - we all love our beautiful gardens.

Happy Hour is held every day at 4:30 p.m., residents provide their own alcoholic or non-alcoholic drinks, a social time, which is of course optional.

Housie is enjoyed by many residents weekly , prizes provided by the home.

Meal choices - menu is provided each day for the following days meals, all cooking is done on the premises and we will cater to individual dietary needs and preferences.

Minibus -= the homes own minibus with lifter is used for outings, transportation to appointments, and sometimes just a drive in the country.,

Music - the home has a new stereo with C.D.player, tape and turntable and we have a wide vareity of music to suit most tastes.

RSA monthly outings to the Waihi and Beach RSA are organised, to encourage our residents to enjoy socialising with a wider variety of people.

Shopping - a volunteer roster of shoppers has been organised to do personal shopping at Waihi village for our Residents.

Updated: 13 Aug 2018
Additional Information
Additional Information
Details about Meals We cater for special diets
Staffing Qualifications and Details Trained staff cover all shifts
Updated: 13 Aug 2018
Languages Spoken
Languages Spoken
Dutch Yes A Volunteer staff member is available to assist us if required.
English Yes
German Yes
Japanese Yes
Maori - Te Reo Yes
Swiss German Yes
Other Details Yes If required we can access the New Zealand translator service to meet any individual needs.
Updated: 13 Aug 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes Weekly communion and visits can be arranged on request.
Baptist Yes
Christian Yes
Denominations/Faiths represented Yes We have contacts available for each religious faith.
Inter denominational Yes Weekly devotional sessions
Jehovah Witness Yes Contacts available and visit regularly.
Methodist Yes
Presbyterian Yes
Roman Catholic Yes Weekly communion.
Salvation Army Yes
Seventh Day Adventist Yes
(Other comments) Yes We can arrange visits/ input from any religious leaders as requested. Some residents attend their own churches.
Updated: 13 Aug 2018
Public Transport 0.00 km
Shops 1.00 km A pleasant stroll to the village of Waihi. There is a dairy less than half a kilometre away.
Mall 0.00 km Shopping expeditions are enjoyed from time to time to Goldfields Mall in Thames, Care Givers and helpers accompany and assist Residents with their shopping.
Parks 0.50 km A childrens adventure playground just down the road
Library 1.00 km The Waihi library provide a visiting service once a fortnight.
Updated: 13 Aug 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
Approved provider of Professional Development and Recognition Programme Yes All our Registered and Enrolled Nurses are encourage to participate in the programme.
Home and Community Support Sector Standards (Standards NZ) Yes
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes All audit report are available on the MOH website.
Approved provider of Professional Development and Recognition Programme New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 13 Aug 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.